Hotel Impala Veracruz

Hotels
8.3 (103 reviews)
Orizaba, 650 Colonia Zaragoza , Veracruz , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Buena relación calidad precio
Buena ubicación y cómodo
La atención del personal
Cons:
Instalaciones viejas
Problemas con el estacionamiento
Ruido de recepción

Categories

Cleanliness
8.09
Reviews mention clean rooms, but inconsistent maintenance in some areas.
Service
8.56
Mixed experiences with service, but generally attentive staff mentioned positively.
Location
9.1
Great location close to bus terminals and easy access noted in several reviews.
Room Quality
7.55
Some complaints about old facilities and hard beds, but overall satisfactory.
Amenities
8.08
Some amenities are provided, though the lack of certain toiletries noted.
Value for Money
8.54
Overall good value for the price according to multiple reviews.
Food and Beverage
8.09
Breakfast mentioned positively, though room for improvement noted in restaurant offerings.
Overall Experience
8.36
Mixed feedback but overall a certain degree of satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:06

Property Description

Modern Rooms with Amenities
The rooms at Hotel Impala Centro boast modern décor and are equipped with air conditioning, cable TV, and private bathrooms with showers.

On-Site Dining Options
Guests can indulge in a variety of Mexican cuisine at the hotel's restaurant, or explore nearby fast food restaurants and the Villa del Mar Shopping Centre.

Convenient Services
With free Wi-Fi, free parking, and additional services like ironing facilities, luggage storage, and room service, Hotel Impala Centro ensures a comfortable stay for all guests.

Book your stay at Hotel Impala Centro now to experience convenience and comfort in Veracruz!

Important information:

Please note that a deposit via bank wire is required to secure your reservation. Hotel Impala will contact the guest with instructions after booking.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for MXN 79 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 103 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.36
M
Martin • couple • mx
8
2026-04-11 • via Nuitee
F
FRUEVEL JARED • couple • mx
10
2026-04-08 • via Nuitee
A
Arnulfo • couple • mx
8
2026-04-06 • via Nuitee
V
Vega Rosas • couple • mx
10
Buen servicio
Pros:

Es comodo

Cons:

Afuera del hotel hay una una tarjea en mal estado y hace mucho ruido los autos al pasar

2026-04-06 • via Nuitee
J
Jose Domingo • couple • es
1
Imposible dormir
Pros:

Nada

Cons:

El peor hotel en el que estado.Imposible dormir con el ruido.Pareces sucias ,el televisor no iba.

2026-04-05 • via Nuitee
I
Isaac • extended_group • mx
8
Pros:

La ubicación y los cuartos limpios

Cons:

Mucho ruido en el exterior

2026-04-05 • via Nuitee
M
Marisol • couple • mx
8
Agradable, volvería a ir
Pros:

Tener aire acondicionado en la habitación en el clima tan caliente de la ciudad es un gran alivio, el personal es amable y te ofrecen soluciones rapidamente

Cons:

Tuvimos un desperfecto en nuestra habitación. Si nos ofrecieron cambio por una nueva, pero originalmente teniamos una cama king size y solo la pudieron cambiar a una matrimonial por falta de disponibilidad

2026-03-31 • via Nuitee
M
Morales • solo_traveller • mx
9
Pros:

Esta en una muy buena ubicación, las instalacion son muy buenas. Para una persona que viaja solo o en pareja es recomendable y la relación calidad-precio es buena.

2026-03-28 • via Nuitee
M
María Edith • couple • mx
10
2026-03-25 • via Nuitee
R
RUTH MARIA • solo_traveller • mx
9
Estancia en Hotel Impala
Pros:

La cercanía a la terminal de autobuses y viajar en taxi seguro

Cons:

Todo estuvo muy bien

2026-03-24 • via Nuitee
T
Torres • solo_traveller • mx
8
Pros:

Muy limpio todo

Cons:

La recepcionista no atiende bien

2026-03-20 • via Nuitee
H
hernandez • couple • mx
9
2026-03-19 • via Nuitee
A
adolfo • extended_group • mx
10
Pros:

UBICACIÓN

2026-03-18 • via Nuitee
M
Marisol • solo_traveller • mx
10
2026-03-18 • via Nuitee
J
Jacky • couple • mx
9
Pros:

El servicio y la gentileza del personal

Cons:

Que la televisión no funcionaba bien, los canales cambiaban de idioma o se atoraba la pantalla, y la cama es un poco rígida.

2026-03-17 • via Nuitee
A
andresramos • couple • mx
8
Pros:

Ubicacion

Cons:

Trato de la recepcionista, necesita una noche más y no me dio opciones, entonces tuve que buscar otro lugar alrededor.

2026-03-16 • via Nuitee
R
REMI • solo_traveller • fr
8
2026-03-11 • via Nuitee
J
Jorge • solo_traveller • mx
10
2026-03-09 • via Nuitee
O
Olvera Reyes • couple • mx
8
Pros:

Cercano a todo

Cons:

Todo me gusta

2026-03-09 • via Nuitee
G
Guadian Martinez • solo_traveller • mx
10
2026-03-08 • via Nuitee