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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Non-smoking throughout
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Shallow end
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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Key card access
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Country Mansion in Surrey
Newly Refurbished Rooms: Experience comfort and modern technology in our newly refurbished rooms with free Wi-Fi.
The Cloisters Restaurant: Indulge in seasonal dishes with stunning views at our elegant Cloisters Restaurant.
Relaxation and Leisure: Unwind at our spa oasis or enjoy our leisure club with an indoor pool, gym, squash courts, and body studio.
Escape to the beautiful Surrey countryside at Nutfield Priory, just a short distance from Gatwick Airport and London. Book now for a memorable stay!
Restaurant tables and spa treatments should be pre-booked to ensure availability.
When booking for more than 6 people, different policies and additional supplements may apply.
The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
People 13 years old and over stay for £500 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The place is very nice, it will need an upgrade soon
The staff was a bit awkward and unfriendly
The bar and main restaurant areas are nice
The spa is not a spa - it’s dated and also used as a local leisure centre it seems.
There is no spa atmosphere at all - it’s extremely basic & provides no general spa amenities. The sauna is tiny & the pool area is tired and unkempt.
The valley around the hotel is beautiful but you can’t seem to gain access to go on walks. Therefore you’re just confined to the hotel grounds which is small & it’s a shame.
We got put into a room in the furthest corner of the hotel & was also not very nice, felt like you were in a different hotel. We then asked to move to another room slightly less of a walk hoping it would be nicer. We then did get moved - but felt a shame we had to ask considering the hotel didn’t seem full.
Upon departure it turned out the payment hold on a card had been a debit, an error which the staff tried to blame on us. Which we then had to rectify ourselves.
The main hotel really is nice but needs refining & the spa is really not a spa. It was unenjoyable to be in for longer than 30 minutes. The bar and restaurant have amazing views but the atmosphere is unbalanced.
Lounge, friendly staff, breakfast, dinner menu
Country trails for walking
Amazing wedding night at this hotel! The staff went out of their way to make is special and lovely for us, it was all the little details that made lt amazing! especially amazing was the much needed breakfast in bed service! Would defo stay again
L’accueil à la réception!
Très désagréable.
We had a wonderful weekend overnight stay at the hotel - as a mini honeymoon and everything was superb! From the little note and box of chocolates in the room from the staff to congratulate us on our recent marriage, to the massages at the spa, the pool time and the welcoming dinner at their Cloisters restaurant - exactly what we needed to relax and celebrate.
Nothing
Fantastic hotel with charm and character. It's a beautiful building and has nice communal lounges and seating areas for pre-dinner drinks.
We loved our Standard Double room on the 3rd floor up in the attic. It was quirky, quiet and had a nice view from the rooftop out towards the countryside.
The breakfast was really good, freshly made to order and tasty.
The Dinner was beautifully presented and cooked.
The Spa is very disappointing and does not match the style and sophistication of the manor house.
The Spa has all the standard facilities - steam room, sauna, jacuzzi and pool - but it doesn't match the high quality of the hotel. It's more of a local's pool & gym.
Tout
The property is beautiful, with a charming gothic style throughout the building. Both the room and the restaurant were very nice and well presented. Overall, the hotel has a great atmosphere and a lot of potential.
Unfortunately, a few details affected our stay. It was not mentioned anywhere that the SPA is not located inside the hotel but in a separate building about a 3-minute walk away.
One month before arrival I had requested a dinner reservation at the hotel restaurant and asked to add a small candle on the dessert to celebrate my friend’s birthday. When we arrived, the reservation was not in the system, so it had to be made again on the spot. I repeated the request about the candle, but I was told they usually don’t have any and that they could instead write my friend’s name on the plate, which I accepted — however, this was forgotten as well.
During dinner I ordered a glass of wine that was also forgotten, and I had to ask for it again, even though the restaurant was not busy.
At check-in, the receptionist did apologise, but she did not seem genuinely concerned about what had happened, which was disappointing.
Overall, these small issues affected the experience, especially considering the level of the hotel and the expectations that come with it.
Fabulous location. V comfy beds. Excellent staff esp Alfie
Spa was in a separate building a fair walk away for someone like me with mobility issues. Breakfast could have been better for the money
Beautiful and spacious!
Not obvious where everything is located and not explained all during check in.
Spacious with character and very friendly staff
Limited options for a country walk
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