Mallenzo Suites Dlf Phase 1

Hotels
7 (26 reviews)
13/11, F 15 Lane , Gurgaon , in

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Cons:
Dirty room
Rude service
Poor amenities
Unsafe location

Categories

Cleanliness
5.39
The room was dirty, sheets stained, and towels looked like mops.
Service
9.36
Few staff present were polite, but the owner was rude regarding room changes.
Location
9.4
The property felt unsafe due to the removal of the name board and police checks.
Room Quality
6.35
AC remote was missing, and balcony was flooded with AC water.
Amenities
5.38
Amenities listed like kitchen and breakfast didn't exist.
Value for Money
6.34
Not worth the money considering the overall poor experience.
Food and Beverage
9.39
No basic tea or coffee sachets but not explicitly negative.
Overall Experience
4.36
One of the worst stay experiences I've had.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:57

Property Description

Luxurious Rooms with City View
Experience comfort and elegance in our air-conditioned rooms with modern amenities, a private terrace offering stunning city views, and plush beddings for a restful stay.

Dining Options for Every Palate
Indulge in a culinary delight at our on-site restaurant, offering a delectable blend of Chinese and Indian cuisines. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available on request.

Convenient Location
Located just 3.1 km from MG Road, Mallenzo Suites Dlf Phase 1 provides easy access to popular landmarks like WorldMark Gurgaon and Qutub Minar. Book now for a delightful stay in Gurgaon.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7
Based on 26 reviews
Cleanliness: 5.39
Service: 9.36
Location: 9.4
Room Quality: 6.35
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 9.39
Overall Experience: 4.36
K
Khurana • couple • in
1
WORST EVER SHOULD SHUT THE PROPERTY
Pros:

Nothing

Cons:

This was one of the worst stay experiences I’ve had.
• The room was dirty, sheets stained, and towels looked like mops.
• AC remote was missing; when asked, the owner rudely said it wasn’t possible to provide one unless we changed rooms at midnight.
• Balcony was flooded with AC water, and water pressure in the bathroom was almost nil.
• Amenities mentioned in the listing simply didn’t exist — no kitchen, no breakfast (despite being listed), not even basic tea or coffee sachets.
• There was no lift, and the staff was missing most of the time (though the few present were polite).
• The booking process was chaotic: I had called ahead and was told my booking was confirmed, yet on arrival the person admitted he forgot to inform the staff.
• The property even had its name board removed, and I was told by reception that it was due to police checks — which makes the place feel completely unsafe.

Overall, this property should not be listed on Booking.com. Definitely not worth the money, time, or stress.

2025-08-31 • via Nuitee
T
Tushar • solo_traveller • in
9
2025-07-18 • via Nuitee
Z
Zevi • couple • in
10
2025-07-15 • via Nuitee
K
Karan • review category business travellers • in
6
Pleasant
2025-06-30 • via Nuitee
B
Bharat • review category business travellers • in
9
Superb
2025-06-27 • via Nuitee
K
Karthikeyan • review category business travellers • in
4
Disappointing
Pros:

They don't accept credit card. Corporate visit paying only by UPI is difficult. They don't understand this

2025-02-27 • via Nuitee
J
Jain • with friends • in
10
Exceptional
Pros:

Nice and peaceful place in society, on a very main road,
would recommend highly for others

2025-02-14 • via Nuitee
J
Jain • young couple • in
10
Exceptional
Pros:

great stay, exactly as described, O issues through my
entire stay! recommend to everyone looking for
accommodation in gurgaon

2025-02-14 • via Nuitee
S
Sharma • young couple • in
10
Exceptional
Pros:

It was a wonderful stay host was very responsive from the very beginning I recommend this to everyone

2025-02-13 • via Nuitee
C
Chopra • review category business travellers • in
10
Nice Stay Very nice place easy to find staff is also very polite...
Pros:

Very nice place easy to find staff is also very polite...

2025-02-12 • via Nuitee
S
Sati • young couple • in
1
Bad
2025-01-26 • via Nuitee
G
Goyal • young couple • in
1
Nt suggest to anyone,…
Pros:

Hopeless

Cons:

Everything hopeless

2025-01-14 • via Nuitee
P
Pravin • review category business travellers • in
8
Very good
2024-12-11 • via Nuitee
P
Piyush • review category business travellers • in
7
Good
Pros:

The staff especially Abhishek was quite helpful.

Cons:

There was a bit of roach problem

2024-12-06 • via Nuitee
P
Prachi • young couple • in
10
Nice
Pros:

Very caring, helpful-room very clean-breakfast wonderful, thankyou " ...

2024-11-23 • via Nuitee
H
Harshita • young couple • in
10
Best stay
Pros:

Property is really well furnished and we had comfortable stay

Cons:

Everything was up to the mark

2024-11-20 • via Nuitee
S
S • young couple • in
10
Exceptional
Pros:

Neat and clean room with very humble staff , so tasty food so plz visit once if u can ull lovt it

2024-11-19 • via Nuitee
S
Shubham • young couple • in
4
Disappointing
2024-11-15 • via Nuitee
S
Sameesh • review category business travellers • ap
5
Passable
Pros:

Location was good

Cons:

Food was bad...and room was very noisy and had lot of mosquito. Plus discounts mentioned on website of booking . Com was not respected

2024-11-11 • via Nuitee
S
Saini • review category business travellers • in
4
Disappointing
Pros:

They didn't keep soaps, dustbins and towels in washroom, dental kit.

Staff is also not responding properly

Cons:

Management is not good at all

2024-10-22 • via Nuitee