Metropolis Suites Bangkok, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
6.6 (65 reviews)
5/9 Soi Phromsri (Sukhumvit39), Sukhumvit Road., , Bangkok , TH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Room and location
Soup at breakfast
Cons:
Very run down property
Old furniture and tacky rooms
Unbothered staff
Fitness center

Categories

Cleanliness
5.18
The property is very run down with cracks and old, tacky furniture.
Service
7.65
Standard service quality for this hotel tier, though staff seemed unbothered.
Location
8.19
Room and location were noted as positives.
Room Quality
5.14
Rooms are described as tacky with old furniture.
Amenities
6.17
Fitness center was mentioned negatively.
Value for Money
6.13
Considering the price paid, the value for money is poor.
Food and Beverage
7.68
The soup at breakfast was the only highlight.
Overall Experience
6.65
The stay was generally good but overshadowed by many issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:19

Property Description

Convenient Location
Luxurious Amenities
24-Hour Cafe

Experience comfort and convenience at Novotel Suites Sukhumvit 39 SHA Plus. Unwind by the outdoor pool, stay active at the modern fitness centre, and enjoy secure parking. The rooms feature top-notch facilities, including a Japanese-style washlet. Indulge in snacks and beverages anytime at Cafe' 39. Explore nearby shopping malls and easily reach the airport within 40 minutes. Book now for a memorable stay in Bangkok.

Important information:

Please note that the fitness center is open everyday from 17:00 to 23:00 hrs.

Please note that the saltwater swimming pool is open everyday from 6:00 to 20:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 65 reviews
Cleanliness: 5.18
Service: 7.65
Location: 8.19
Room Quality: 5.14
Amenities: 6.17
Value for Money: 6.13
Food and Beverage: 7.68
Overall Experience: 6.65
A
Alexander • couple • au
8
Pros:

Nice property, good sized rooms and amenities.

Cons:

Rooms are little old and worn.

2026-10-17 • via Nuitee
J
Jithan • couple • in
1
Worst stay of my life
Pros:

Nothing at all

Cons:

The mould smell

2026-10-16 • via Nuitee
K
Kunal • couple • in
10
2026-10-14 • via Nuitee
E
Ekaterina • family_with_children • th
1
2026-10-09 • via Nuitee
L
lilia • couple • ph
9
Pros:

Chambre spacieuse,très bien équipée y compris d'une cuisine .Lit confortable.Navette disponible.Bon emplacement de l'hotel .Personnel à l'écoute et très courtois.Merci!

Cons:

rien

2026-09-17 • via Nuitee
G
Groat • couple • nz
8
It was a competitively priced Hotel well positioned with excellent staff
Pros:

Overall the service was very personable and good and the staff were excellent always happy to assist

Cons:

The Breakfast was fine but also a bit limiting, not a lot of choice

2026-09-15 • via Nuitee
H
Hamzah • couple • jo
1
Would never come back to this hotel
Pros:

i liked thats it was clean overall

Cons:

they made me pay 2 times an extra charge for dirty bed sheets , they also made me pay money for breaking a water bottle that froze in the freezer , overall this hotel will try to scam you for anything possible so be careful

2026-09-13 • via Nuitee
K
Kishi • couple • ae
10
2026-09-09 • via Nuitee
M
Mayooda • couple • kw
10
Pros:

The location and how clean it was and it was equipped with everything and the staff are amazing

2026-09-03 • via Nuitee
ناصر • couple • qa
5
2026-08-20 • via Nuitee
ناصر • couple • qa
5
2026-08-20 • via Nuitee
L
Louis • solo_traveller • fr
10
2026-08-18 • via Nuitee
K
Kerry • family_with_children • au
4
Bangkok was great for a flying visit but I would not be fooled by the Hilton name tag as this facility was definitely no
Pros:

Location was good

Cons:

Unclean, dated and a terribly poor breakfast set up- not enough space, nowhere near enough options and limited quantities of coffee he food that was provided. Those 10am latecomers barely got a piece of fruit.
Rooms were dated
Booking and check in was a real struggle having booked a 2bed apartment only to find a double and single and their suggestion was to roll an extra bed into the lounge area for my daughter this eliminating any family shared space. Very poor sadly.

2026-08-13 • via Nuitee
A
aljneibi • couple • ae
10
Pros:

مريح ونظيف

2026-08-06 • via Nuitee
M
Mario • solo_traveller • my
10
Pros:

Everything was pleasant and top quality. Will definitely come back again.

2026-08-05 • via Nuitee
S
SALMAN • solo_traveller • bh
4
Pros:

الغرفه نظيفة

Cons:

1. الفطور سيء
2. الفطور في كل غرفه لشخصين والزمونا بشخص واحد في كل غرفه

2026-07-21 • via Nuitee
T
Toshihiro • extended_group • th
7
2026-07-15 • via Nuitee
O
Omar • couple • om
9
2026-07-10 • via Nuitee
L
Lionel • couple • be
9
2026-07-06 • via Nuitee
M
Mohammed • solo_traveller • om
9
Good
Pros:

Ok

Cons:

Nil

2026-07-04 • via Nuitee