Metropolis Suites Bangkok, Tapestry Collection by Hilton

Hotels
Tapestry Collection
6.6 (42 reviews)
5/9 Soi Phromsri (Sukhumvit39), Sukhumvit Road., , Bangkok , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Room and location
Soup at breakfast
Cons:
Very run down property
Old furniture and tacky rooms
Unbothered staff
Fitness center

Categories

Cleanliness
5.18
The property is very run down with cracks and old, tacky furniture.
Service
7.65
Standard service quality for this hotel tier, though staff seemed unbothered.
Location
8.19
Room and location were noted as positives.
Room Quality
5.14
Rooms are described as tacky with old furniture.
Amenities
6.17
Fitness center was mentioned negatively.
Value for Money
6.13
Considering the price paid, the value for money is poor.
Food and Beverage
7.68
The soup at breakfast was the only highlight.
Overall Experience
6.65
The stay was generally good but overshadowed by many issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:19

Property Description

Convenient Location
Luxurious Amenities
24-Hour Cafe

Experience comfort and convenience at Novotel Suites Sukhumvit 39 SHA Plus. Unwind by the outdoor pool, stay active at the modern fitness centre, and enjoy secure parking. The rooms feature top-notch facilities, including a Japanese-style washlet. Indulge in snacks and beverages anytime at Cafe' 39. Explore nearby shopping malls and easily reach the airport within 40 minutes. Book now for a memorable stay in Bangkok.

Important information:

Please note that the fitness center is open everyday from 17:00 to 23:00 hrs.

Please note that the saltwater swimming pool is open everyday from 6:00 to 20:00 hrs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 42 reviews
Cleanliness: 5.18
Service: 7.65
Location: 8.19
Room Quality: 5.14
Amenities: 6.17
Value for Money: 6.13
Food and Beverage: 7.68
Overall Experience: 6.65
H
Hee Han solo_traveller my
8
Pros:

Size and balcony

Cons:

The floor could be cleaner.

2026-03-22 via Nuitee
T
TTravel couple th
10
Wonderful Stay at Tapestry Bangkok
Pros:

Had a very wonderful stay here at Tapestry Bangkok. The room was spacious, well-maintained, and comfortable. It also had a balcony, a large fridge, laundry facilities and kitchen in the room, which made my stay even more convenient. I loved how many local food options—and even a 7-11—were just steps away.

The staff were kind and helpful, and the tuk-tuk service to the BTS was a big plus. The location near Emporium Mall is great. Definitely worth the price and a great value overall. I would happily stay here again.

Cons:

The room lighting could be a bit brighter.

2026-03-18 via Nuitee
H
Hoshi777 solo_traveller th
10
高級感ありスタッフが最高のホテル
Pros:

お部屋の天井も高く広々としていて快適です。
ベランダからはプロンポン周辺の高層ビル群を見渡せ、「あーバンコクに来た!」と感じさせられます。
スタッフもとても親切で特にPangさんの笑顔は最高です!
洗濯機があるのがとても助かります。
洗剤は自分でセブンイレブンなどで購入する必要がありますが、洗濯をすれば最低限の荷物でも旅行ができます。

Cons:

駅までは無料のTukTukがあるので問題ないですが、徒歩で行くのは少し距離があります。
自己責任でバイクタクシーなどを使うとより便利です。
ご利用はお気をつけてください!

2026-03-15 via Nuitee
H
Harry family_with_children gb
10
2026-01-26 via Nuitee
S
Sharaf couple sa
8
2026-01-15 via Nuitee
W
Walter solo_traveller cn
8
2025-12-11 via Nuitee
V
Velauthan couple gb
9
2025-10-30 via Nuitee
T
Takeshi
6
男性フロントスタッフが最悪
Pros:

部屋は広く清潔で快適だった。シャワーの強さも問題なし。ウォッシュレットも付いていた。電子レンジ、冷蔵庫、キッチン、収納、テーブルなど完備しており安価にて長期滞在向け。
周辺はレストランは多く無い。日本料理屋やカフェは多いがどこも高級で高価。プロンポン駅まで行って食事した方がいい。
ルームサービスは無い。朝食はまあまあなレベル。毎日だと飽きる。
フロントサービスは悪い。女性スタッフは笑顔があり良いが、男性フロントスタッフが数人いるが全て最悪だった。接客態度が悪すぎる。生意気な顔付きで見てくる、話し方も最悪、英語も中途半端。サービスも悪い。ずっと電話してフロント対応をしない。これがホテルの評判をかなり下げる原因だと思う。

2025-10-05 via Nuitee
P
Pramit solo_traveller bd
7
The time spent at the hotel was good
Pros:

Room and location

Cons:

Fitness centre

2025-09-14 via Nuitee
U
Usman couple gb
2
Don’t even waste your money
Pros:

The only thing that was good was the soup at breakfast

Cons:

Very run down property and it’s shocking because the standards are not Hilton standards, the suites all have cracks and the doors are busted the rooms over all are very tacky old furniture and the staff are just unbothered, for the price I paid I could of stayed in a hotel much better and more cheaper!

2025-08-08 via Nuitee
A
Alexander friends
10
Pros:

This hotel offers wonderful amenities and an amazing staff who always greet you with a smile. The breakfast at the restaurant was great with the chef offering a variety of choices as well as being able to accommodate any specific needs. Overall, my experience in Bangkok was made that much better due to the wonderful treatment by staff and the overall condition of the property will not hesitate to stay here again when I return

2025-06-26 via Nuitee
R
Rajan young couple vn
4
Disappointing
2025-06-19 via Nuitee
M
Munan
2
Really Bad
Pros:

It was a really bad experience. The rooms is really dirty and humid. The hotel is really dark and has bad smells. Will never come again

2025-05-12 via Nuitee
N
Nidhi group in
3
Not satisfied at all
Pros:

Honestly it was just about decent

Cons:

The bathroom stank . Inspite of telling them they would come spray a room freshner and that’s it. The work station near the kitchenette was so small. A glass broke, they charged me THB100 for it . The breakfast was stale and so poor . The housekeeping staff didn’t understand English at all. They wouldn’t change the bedsheets in the five days I was there
The staff at the front desk were outright rude

2025-05-12 via Nuitee
T
Tony family with young children gb
7
Good
2025-05-11 via Nuitee
A
Asim review category business travellers pk
8
Very good
2025-05-04 via Nuitee
L
Lendl group ae
10
Exceptional
2025-04-21 via Nuitee
D
Dipesh solo traveller ae
10
Exceptional
2025-03-21 via Nuitee
K
Konrad solo traveller vn
4
lower average for Thailand, for the same money I could get a better hotel.
Pros:

not really much

Cons:

really outdated rooms, still with Novotel branded items. Needs a renovation and attention to staff.

2025-03-10 via Nuitee
H
Hector group us
8
Great pricing and good size rooms.
Cons:

The WiFi connection in the room was horrible they to update the routers to insure better connectivity.

2025-02-22 via Nuitee