Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Hotels
8.9 (391 reviews)
Via Padova , Riva del Garda , it

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Colazione eccezionale
Servizio clienti eccellente
Posizione ottima
Strutture confortevoli
Cons:
Stanza rumorosa
Mancanza di insonorizzazione
Problema con il riscaldamento

Categories

Cleanliness
8.73
Mentioned positively as 'Pulizia' and 'accogliente e pulito'.
Service
9.2
The staff is frequently praised as 'gentile e disponibile' and 'molto professionale e attento'.
Location
8.94
Described as 'Buona posizione' and 'ottima posizione comoda a riva e torbole'.
Room Quality
8.19
Mention of 'stanza un po rumorosa' and 'pareti poco insonorizzate', leading to a lower score.
Amenities
9.02
Highlighting the 'piscina esterna riscaldata' and 'dachterrasse'.
Value for Money
8.68
Comments about 'buona qualità prezzo' lead to a solid rating.
Food and Beverage
9.23
'Colazione ricca e abbondante' and excellent dining experiences noted.
Overall Experience
9.2
'Bellissimo weekend' and mentions of 'un'esperienza indimenticabile' indicate a high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:55

Property Description

Luxurious Design and Relaxation

Hotel Kristal Palace offers a luxurious stay with its 4-star superior design and rooftop swimming pool with a hydromassage area. The modern rooms with balconies, satellite TV, and free Wi-Fi provide a comfortable retreat.

Gourmet Dining and Sky Bar

Indulge in gourmet cuisine at Kristal's restaurant "Live" with an à la carte menu, and start your day with a healthy buffet breakfast. The sky bar on the rooftop terrace offers stunning views of the lake, perfect for enjoying cocktails and live music.

Convenient Amenities and Nearby Attractions

With free private parking and bike storage, the hotel ensures a hassle-free stay. Explore central Riva del Garda just 700 meters away and the picturesque lake shores only 150 meters from the property. Book now for an unforgettable experience at Hotel Kristal Palace.

Important information:

Please note, in the event of early departure, the hotel will charge you the total price of your booked stay.

Packed lunches are available at a surcharge.

Please note that free bikes are subject to availability.

Adult friendly structure, only people over 14 years are allowed.

Reserved Garage space available at an extra cost.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 391 reviews
Cleanliness: 8.73
Service: 9.2
Location: 8.94
Room Quality: 8.19
Amenities: 9.02
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.2
G
Gustav couple se
8
2026-01-19 via Nuitee
N
Nathalie couple lu
9
Sehr sauberes Hotel mit sehr nettem Personal. Toller Panorama Ausblick von Dachterrasse
Pros:

Tolles Hotel mit sehr freundlichem und aufmerksamem Personal. Zimmer sehr sauber. Super Panorama Ausblick auf der Dachterrasse wo man auch frühstückt und abends Shows sehen kann.

Cons:

Die Zimmer sind leider nicht gud isoliert was schade ist. Wir haben leider im Zimmer von nebenan Schnarchgeräusche gehört und Leute die zusammen redeten.

2026-01-19 via Nuitee
J
Julita couple pl
9
Pros:

Śniadania na słodko, wytrawnie, świeże soki i owoce ale codziennie to samo. Lokalizacja blisko jeziorka. Parę minut spacerkiem do centrum

2026-01-19 via Nuitee
D
Demi couple au
9
2026-01-19 via Nuitee
A
Amal couple sa
2
2025-12-11 via Nuitee
M
Maja couple si
10
2025-11-20 via Nuitee
A
Albert couple de
10
Sehr schön
Pros:

Alles

2025-11-18 via Nuitee
K
Karol extended_group gb
9
2025-11-15 via Nuitee
N
Nicola extended_group it
9
Hotel con tetto panoramico e piscina.. consigliato
Pros:

Struttura moderna, con camere confortevoli e pulite. Staff gentile e disponibile. Ottima colazione. Buona qualità prezzo. Eccellente servizio di biciclette e noleggio. Punto forte della Struttura il tetto panoramico con piscina e il parcheggio garantito incluso nella prenotazione. Buona qualità prezzo. Posizione ottima comoda a riva e torbole. Consigliato!

Cons:

Stanza un po rumorosa causa vicinanza vani ascensori. Anche se durante la notte uno viene tenuto fermo e i rumori spariscono. Anta armadio con guida danneggiata.
Problematiche risolvibili.

2025-11-11 via Nuitee
A
Andreas couple de
10
Pros:

Das Personal war sehr freundlich und zuvorkommend.

2025-11-10 via Nuitee
T
Tatjana couple de
10
2025-11-10 via Nuitee
G
Gianluca couple it
10
Pros:

Pulizia, accoglienza, parcheggio e servizi inclusi.
Ottima la colazione

2025-11-10 via Nuitee
S
Salvatore couple it
10
Pros:

Bellissimo weekend. Albergo accogliente e pulito, curato in ogni dettaglio. Il personale alla reception gentile e pronto a ogni esigenza.
Colazione ricca e abbondante. I ragazzi che servono la colazione sono di una gentilezza e professionalità unica. Tutto ok. Lo consigliamo alla grande!!!

Cons:

Tutto ok

2025-11-09 via Nuitee
M
Marc couple de
10
2025-11-06 via Nuitee
F
Festa couple ch
9
Garda
Pros:

Ambiente, colazione e camera

Cons:

Nulla

2025-11-02 via Nuitee
P
Paulina couple pl
9
2025-10-26 via Nuitee
A
Abrar extended_group sa
10
Pros:

كل شي أعجبني ورائع .

Cons:

لاشي

2025-10-23 via Nuitee
D
Dora couple it
4
2025-10-21 via Nuitee
J
Jimmy couple it
8
Di livello ma migliorabile.
Pros:

Personale cortese e preparato.
Cucina ottima sia a cena che colazione
Buoni i servizi.
La piscina esterna riscaldata a Ottobre un Plus !

Cons:

Per un 4stelle + ci si aspetta l'eccellenza visti i prezzi delle camere.
Pareti poco insonorizzate si sentono persino i rumori dal bagno adiacente.
Riscaldamento non regolabile dalla camera..... Troppo caldo di notte ...tenere aperto non si può non essendo zona silenziosa.
.

2025-10-13 via Nuitee
T
Tiina extended_group fi
8
2025-10-08 via Nuitee