Hotel Residence Loren - contact & contactless check-in

Hotels
7.7 (512 reviews)
Lorenweg 29 , Uster , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location for specific needs
Cons:
Noise from trains
Lingering smoke smell
Missing kitchenette items

Categories

Cleanliness
6.7
Several mentions of lingering smoke smell and mixed cleanliness feedback.
Service
8.7
Staff was reported to be friendly and helpful across multiple reviews.
Location
7.7
Location noted as perfect for certain needs, but noise from nearby railway mentioned.
Room Quality
7.7
Rooms described as comfortable and spacious, some issues with noise.
Amenities
7.2
Kitchenette issues noted; some amenities missing.
Value for Money
7.7
Good value for the price according to multiple reviews.
Food and Beverage
8.2
On-site pizzeria praised for its food quality.
Overall Experience
7.7
Overall experience varied, with both positive and negative elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:29

Property Description

Spacious Accommodation with Balconies:
Hotel Residence Loren offers spacious accommodation with balconies, providing guests with a relaxing outdoor space to unwind after a day of exploring Zurich.

Convenient Location and Easy Access:
Situated in green surroundings, just 20 km from Zurich and Zurich Airport, Hotel Residence Loren provides a convenient base for both leisure and business travelers. With the Uster train station and city center only a 5-minute walk away, guests can easily access dining options and transportation.

Kitchenette and Free WiFi:
Each room at Hotel Residence Loren is equipped with a kitchenette, offering guests the flexibility to prepare their meals. Additionally, free WiFi ensures that guests can stay connected throughout their stay.

Experience comfort and convenience at Hotel Residence Loren - book now for an enjoyable stay in Zurich!

Important information:

Outside reception opening hours, a self-check-in machine is available. Payment is done at the machine by credit card or debit card. You will then receive your room card.

All rooms feature a kitchenette with simple crockery and NO utensils for cooking. The kitchen box with the most necessary cooking utensils costs CHF 35 per stay. Must be booked in advance.

Please note that parking your car in the neighborhoods parking is prohibited. We offer parking spaces in the underground car park for CHF 10 per night. Please contact us in advance, the number of parking spaces is limited. You can reach the underground car park with the room key, so we ask you to check in beforehand. You can park your car in front of the main entrance for a maximum of 15 minutes for check-inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 10 per person per stay when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 512 reviews
Cleanliness: 6.7
Service: 8.7
Location: 7.7
Room Quality: 7.7
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 7.7
S
Stefan couple ch
6
2026-02-14 via Nuitee
S
Szilágyi family_with_children de
7
2026-01-29 via Nuitee
B
Blerim couple ch
6
2026-01-29 via Nuitee
R
Rüedi couple ch
5
Pros:

Lage

Cons:

Hat nicht geklappt mit der Reservation über den Eincheckkasten. Wenn ich erst spät anreisen würde um 23.00 Uhr oder so was macht man dann???

2026-01-24 via Nuitee
C
Calin family_with_children at
10
Pros:

Staff was very helpful and friendly

2026-01-21 via Nuitee
J
Jacek family_with_children pl
10
2026-01-21 via Nuitee
S
Silke extended_group ch
9
Ideal für einen einfache Unterkunft/Aufenthalt
Pros:

Das Frühstück wat total italienisch.
Das Personal sehr nett und hilfsbereit

2026-01-19 via Nuitee
I
Ionica couple ro
10
2026-01-19 via Nuitee
R
RONAKKUMAR family_with_children kw
7
2026-01-19 via Nuitee
B
Birgit solo_traveller de
4
Nie wieder.
Pros:

Für das Frühstück wurden 18 CHF berechnet. Es gab lediglich Weißbrot, Butter, Marmelade, etwas Käse und Wurst. Ein übersüßtes fertiges Müsli, Kuchen sowie einen Multivitaminnektar den man vor lauter Zucker nicht trinken konnte. Anscheinend sind die Besitzer Italiener, daher das miserable Frühstück. Der Preis dafür ist einfach unverschämt!!!!

Cons:

Der Balkon hatte keine Überdachung. Bei meinem Aufenthalt regnete es und man konnte sich nicht auf dem Balkon aufhalten. Außerdem fährt die Bahn direkt vor dem Balkon. Wenn ein Zug vorbeifuhr kann man sein eigenes Wort nicht mehr verstehen.

2026-01-19 via Nuitee
C
Charikleia extended_group gr
10
2026-01-15 via Nuitee
P
Philippe family_with_children ch
8
2026-01-15 via Nuitee
C
Christian solo_traveller ch
8
Gute Lage, mit sehr guter Pizzeria
Pros:

Einfach, sauber, zweckmässig mit superfeiner Pizzeria

Cons:

Etwas nüchterne Zimmerausstattung

2026-01-10 via Nuitee
E
Elena family_with_children ch
7
2026-01-07 via Nuitee
C
Calin family_with_children at
10
Pros:

Staff was very friendly and helpful.

2026-01-03 via Nuitee
S
Silvia family_with_children ch
6
für unsere bedürfnisse ok
Pros:

die lage war perfekt für unsere bedürfnisse. im erdgeschoss war eine pizzeria mit sehr feinem essen

Cons:

die oberen stockwerke waren über eine aussentreppe aus metall erreichbar. in der ersten nacht waren bis 4 uhr ständig leute sehr laut darauf herumrampeln, es war auch streit, schreien und 1x wahrscheinlich eine prügelei zu hören, ich traute mich nicht nachzusehen. die 2. nacht war es dann ruhiger.
das zimmer war geputzt, aber es roch nach kaltem zigarettenrauch.
die sehr nette dame an der rezeption war etwas frustriert und reagiert mit „schon wieder?“ das scheint öfter vorzukommen. sie erklärte, dass sie dann extra mit uv-licht säubern

2025-12-27 via Nuitee
S
Senem couple ch
9
2025-12-12 via Nuitee
F
Federico couple it
10
2025-12-09 via Nuitee
B
Balzarini solo_traveller ch
9
Ist sehr zu empfehlen
Pros:

Sehr sauber. Alles was es braucht war vorhanden. Unkomplizierte Abwicklung.

Cons:

—-

2025-12-08 via Nuitee
R
Roland couple ch
5
2025-12-07 via Nuitee