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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Outdoor furniture
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Health or beauty spa nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Property Description
Centrally Located Elegance
Nestled in Hanoi's Old Quarter, Oriental Suites Hotel & Spa welcomes you with a refreshing drink and offers a convenient stay just steps away from Hoan Kiem Lake.
Luxurious Accommodations
The hotel features cozy air-conditioned rooms with modern amenities like a TV, minibar, and tea/coffee facilities. Unwind in the en suite bathrooms with a soothing shower after a day of exploration.
Relaxation and Dining
Indulge in massage treatments, sauna sessions, and delectable Vietnamese and international cuisine at the elegant Romance Restaurant. Book now for a memorable stay in the heart of Hanoi.
All in-house guests are entitled to:
- 10% discount at Viet Deli Restaurant
- 10% discount at O'Spa (not applicable for 'accommodation with spa' package)
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for VND 1,400,000 per person per night when using an existing bed.
People 12 years old and over stay for VND 472,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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