AQUA Hotel Aquamarina & Spa

Hotels
•
AQUA Hotel Grup
8.3 (3607 reviews)
Avenida Del Mar, 16 , Santa Susanna , es

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Location
Good amenities
Cons:
Cleanliness issues
Room quality concerns
Limited food variety

Categories

Cleanliness
7.69
Several mentions of issues with cleanliness, such as dirty bathrooms and untidy common areas.
Service
9.16
Many reviews highlight friendly and professional staff, with satisfactory handling of complaints.
Location
8.7
Convenient location near the train station and beach, as well as positive notes on the overall setting.
Room Quality
7.65
Comments indicate rooms could be updated and some had cleanliness issues.
Amenities
8.68
The spa and pool areas are generally well-received.
Value for Money
8.14
Comments indicate decent pricing but issues with some services, like charging for water.
Food and Beverage
7.69
Food variety mentioned as limited, though quality was usually acceptable.
Overall Experience
8.66
Overall satisfaction voiced, particularly with the environment and relaxation focus.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:37

Property Description

Luxurious Swimming Pool Area
The Aquamarina Hotel Santa Susanna boasts a large outdoor swimming pool, perfect for a refreshing dip or lounging under the sun. With the beach just a stone's throw away, guests can easily enjoy the best of both worlds.

Relaxing Wellness & Spa Facilities
Indulge in ultimate relaxation at the Aquamarina Wellness & Spa, offering a heated saltwater pool, a gym, and rejuvenating beauty treatments. Prioritize self-care and wellness during your stay at our hotel.

Delightful Dining Options
Savor a delicious buffet breakfast and Mediterranean cuisine at the hotel's restaurant. With three bars on-site, guests can unwind with a refreshing drink after a day of exploring the nearby resort center and charming villages.

Experience the epitome of comfort and leisure at Aquamarina Hotel Santa Susanna. Book now for an unforgettable stay!

Important information:

Children under 2 not allowed in the spa area.

When booking full or half board, please note that drinks are not included.

Please note, children are only able to access the pool between certain times. Please, contact the property for further details.

Please note that an airport shuttle service is available at a surcharge. Please contact the property in advance to arrange this.

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note that it is necessary to book the spa in advance by calling the hotelPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 3607 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
N
Natalie • family_with_children • gb
9
Would stay again
Pros:

Really modern, lovely staff, great breakfast, pool and entertainment, great location as well.

Cons:

Rooms for a family are on the small side and the beds weren’t very comfortable.

2026-01-20 • via Nuitee
L
Lori • extended_group • us
8
I had a great stay at this location. It was just a little more expensive than my original booking.
Pros:

Pool was nice although one of the pools wasn’t in use. The bed was very comfortable and the hospitality was great.

Cons:

The price went up for my hotel when I tried to change the reservation. I was given one price on the phone but a different price when I checked in.

2026-01-19 • via Nuitee
E
Edgar • couple • es
3
Bastante mal.
Pros:

El hotel está bien, bonito, pero tuvimos un problema con la puerta de nuestra habitación, ya que la llave de acceso funcionaba mal, y no me dieron una solución ante la anomalía, teniendo que perder mi tiempo, bajando a recepción cada vez que quería entrar a la habitación. Las instalaciones bien. Personal de recepción deja mucho que desear.

Cons:

El trato hacia el cliente

2026-01-19 • via Nuitee
X
Xavi • couple • es
7
2026-01-19 • via Nuitee
D
David • couple • fr
9
2026-01-19 • via Nuitee
A
Ahmed • couple • fr
6
2026-01-19 • via Nuitee
G
Gigi • family_with_children • it
10
2026-01-19 • via Nuitee
B
Busa • family_with_children • hu
8
Pros:

A reggeli és a vacsora nagyon bőséges és finom. Csoki szökőkút és kaviár más szállodában ilyen nincs

Cons:

Csal 1 konnektor volt a szobában.

2026-01-19 • via Nuitee
G
Gerard • extended_group • es
10
Finde increíble
Pros:

Todo ya había estado en este hotel

Cons:

Por ponerle alguna cosa que no tengan coca cola Jajaj

2026-01-19 • via Nuitee
T
Thomas • couple • es
8
2026-01-19 • via Nuitee
R
Rita • family_with_children • de
10
Ein perfekter Aufenthalt!
Pros:

Das Hotelzimmer war blitzeblank.
Personal war absolut kompetent.
Essen ein Traum.

Cons:

Das Zimmer hätte etwas größer sein können!

2026-01-19 • via Nuitee
M
Montserrat • extended_group • es
7
Pros:

El personal del restaurante superamables

Cons:

La limpieza del lavabo no estaba perfecta
En mi opinión el personal de limpieza tiene que hacer demasiadas habitaciones

2026-01-19 • via Nuitee
C
Camilo Antonio • family_with_children • es
10
Perfecta
Pros:

El gran espacio del hotel y su comodidad al atender tantas personas s

Cons:

Creo que la animación estuvo un poco pobre falta mucho más ruido y juegos para todos los clientes

2026-01-19 • via Nuitee
S
Simoni • family_with_children • ch
8
2026-01-19 • via Nuitee
J
James • family_with_children • ie
7
Good but costly
Pros:

Breakfast very good, hotel clean, bit expensive bar compared to last year

Cons:

More tourist information, we had to search for information regarding girona city museum

2026-01-19 • via Nuitee
J
Juan • couple • es
10
Paradisíaco
Pros:

Perfecto

Cons:

Pues ahora mismo, no tengo ninguna queja

2026-01-19 • via Nuitee
M
Maryna • family_with_children • pl
9
2026-01-19 • via Nuitee
J
Julia • couple • fr
8
Lovely,relaxing,break as before, we will be back❤️
Pros:

Nice hotel and our favourite restaurant staff were there from last year who give an excellent personal service remembering us from last year, how lovely 👍

Cons:

No bed side plug this time unlike last time and despite it being on the room brief. So we had an extension which we hired but the lead was on the other side of the room. Dangerous if your partner got up in the night.

2026-01-19 • via Nuitee
E
Emmanuelle • family_with_children • fr
9
Super
Pros:

Hôtel. Pour les ´ familles

Cons:

Tout

2026-01-19 • via Nuitee
T
Tetiana • family_with_children • fr
6
Pros:

Привітний персонал.
Зручне розташування готелю.
Вечірні заходи для, дітей та дорослих.
Чисті басейни

Cons:

Постільну білизну та рушники не міняли протягом 7 днів.

2026-01-19 • via Nuitee