Svalbard Hotell | The Vault

Hotels
9 (940 reviews)
500 / 503 , Longyearbyen , no

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great breakfast selection
Friendly staff
Cons:
Limited library selection
No room service available

Categories

Cleanliness
9.25
Clean, modern facilities with a lovely atmosphere.
Service
9.25
Friendly and helpful staff that contributed to a homely feel.
Location
9.25
Great location at the top of the main High St, easily walkable to nearby attractions.
Room Quality
8.25
Modern rooms with comfy beds, although a few areas like the bathroom were slightly dated.
Amenities
8.25
Good amenities with a cozy lounge area, though some advertised features like room service were lacking.
Value for Money
9.25
Overall good value given the location and quality of stay.
Food and Beverage
9.25
Exceptional breakfast with great variety and fresh quality.
Overall Experience
9.25
An enjoyable stay with minor issues that didn't detract from the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:11

Property Description

Luxurious Accommodation
Svalbard Hotell | The Vault in Longyearbyen offers air-conditioned rooms with free WiFi and a bar. Some rooms even have stunning sea views, ensuring a comfortable and enjoyable stay.

Convenient Amenities
Guests can take advantage of free bikes, free private parking, and a shared lounge at the hotel. The property is non-smoking and provides practical amenities like a kettle, bed linen, and towels in every room.

Exciting Activities
Located near Svalbard Church and Svalbard Museum, guests can easily explore the area through activities like skiing and cycling. The multilingual staff is ready to assist with any inquiries, making your stay memorable.

Book your stay at Svalbard Hotell | The Vault for a delightful and unforgettable experience in Longyearbyen.

Important information:

Please note that construction is currently taking place next to the hotel. You may experience minor disturbances.

When booking for more than 9 people, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 940 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
C
CL • couple • sg
7
Very basic accommodation with moody staff
Pros:

The property is conveniently located near the main shopping belt.

Cons:

The staff weren’t really helpful.

2026-04-11 • via Nuitee
J
James1966 • solo_traveller • gb
8
Pros:

The location! Everything else was good but the location is exceptional

Cons:

No humidifier so extremely dry air in the hotel makes it hard to sleep well

2026-04-10 • via Nuitee
S
Shijun • couple • se
8
2026-04-09 • via Nuitee
S
Shijun • couple • se
8
2026-04-09 • via Nuitee
K
Kerstin • family_with_children • de
10
2026-04-08 • via Nuitee
S
Susan • solo_traveller • us
10
Better than expected
Pros:

Good breakfast, great location, comfortable

Cons:

Those stairs near the road over the pipes😆

2026-04-07 • via Nuitee
A
Andreas • family_with_children • de
9
2026-04-05 • via Nuitee
H
Henrik • family_with_children • dk
4
Vi vælger et andet hotel næste gang
Pros:

Beliggenhed centralt i byen og i forhold til aktiviteter

Cons:

Sparsomt indrettet med meget små værelser og absolut ingen fralægningsplads nogen steder i værelset/badeværelse. Ingen skabe eller hylder nogen steder med mulighed for at tage ting ud af kuffert.

2026-04-03 • via Nuitee
R
Roberta • couple • it
8
Soggiorno piacevole
Pros:

Posizione, colazione, pulizia e personale

Cons:

Stanza molto piccola

2026-04-02 • via Nuitee
L
Linda • extended_group • no
10
Utrolig hyggelig og serviceinnstilt betjening og sentral beliggenhet
Pros:

Sentral beliggenhet, fine rene rom. Utrolig hyggelig personale - alt fra resepsjon, rengjøring og ikke minst i frokosten. Gode senger.

Cons:

Ingenting. Alt var bra

2026-04-02 • via Nuitee
J
Jonas • couple • se
10
Pros:

Det var centralt och så smidigt med att flygbussen stannade utanför. Rummet var litet men funktionellt.

2026-04-01 • via Nuitee
S
Sonja • couple • de
9
Perfektes Basislager!!
Pros:

Super Frühstück, sehr bemühtes und unheimlich fleißiges Personal, perfekter Ausgangspunkt!

Cons:

Es roch durch das Restaurant manchmal nach Essen und das Zimmer vibriert leicht (da das Haus auf Stelzen steht? Generator?) hat aber nicht arg gestört

2026-03-27 • via Nuitee
M
Marjolaine • family_with_children • fr
10
Pros:

Établissement très bien localisé, à proximité des différents commerces et restaurants.
Chambre confortable, calme.
Petit déjeuner bien fourni

2026-03-23 • via Nuitee
I
Inger Ellen • solo_traveller • no
9
Veldig bra plass å overnatte
Pros:

Det var i sentrum. Kort vei å gå. Veldig stille å rolig på kveld og natt

Cons:

Burde være en rullerampe på trapp åver rørgaten

2026-03-18 • via Nuitee
S
Senta • couple • at
8
unique!
Pros:

Breakfast was excellent! Staff was very friendly! Location ideal and central!

Cons:

A little more storage (or hooks) for (winter) clothes in the room would be nice.

2026-03-17 • via Nuitee
H
Hsiu Yi • solo_traveller • tw
8
Pros:

地點不錯

2026-03-16 • via Nuitee
E
Elke • solo_traveller • de
10
2026-03-14 • via Nuitee
L
Luke • family_with_children • gb
10
2026-03-13 • via Nuitee
D
Dominique • couple • au
10
Pros:

Great hotel, has everything you need and it's very cosy, especially being out in such a remote location. The buffet breakfast was amazing every morning and the staff were helpful.

2026-03-13 • via Nuitee
M
Markova • family_with_children • bg
10
I had a great time
Pros:

I had a very pleasant experience. The staff were always kind, welcoming, and very helpful. The breakfast was excellent with a great variety of options. The room was clean and the view from the windows was beautiful. The location was also very good.

Cons:

There were no closets, but there was still plenty of space for my things, so it wasn’t a problem. I would happily stay here again.

2026-03-09 • via Nuitee