The Upper House, Batu Kawan

Hotels
8.4 (746 reviews)
22A Jalan Vervea 10 Vervea , Batu Kawan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfortable beds
Friendly staff
Cons:
Limited food choices
Small room size
Unfriendly service
Uncomfortable pillows

Categories

Cleanliness
8.8
Cleanliness is frequently praised with mentions of the rooms being very clean.
Service
8.6
Service is generally well-rated, though some feedback suggests staff could be friendlier.
Location
9.1
Strategically located, with convenient access to nearby amenities, positively highlighted in several reviews.
Room Quality
7.6
Some concerns about room size and comfort, with mentions of small room sizes and uncomfortable pillows.
Amenities
8.7
Amenities like water dispensers were well-received, but there were requests for more variety and comfort.
Value for Money
8.3
Value for money is positively rated but suggests room for improvement in offerings.
Food and Beverage
7.6
Breakfast variety was criticized, indicating potential improvement areas.
Overall Experience
8.5
Overall experience noted as good, with several positive comments despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:17

Property Description

Outdoor Swimming Pool, Restaurant, and Bar
Enjoy relaxing by our outdoor swimming pool or grab a bite to eat at our on-site restaurant and bar.

Comfortable and Well-Equipped Rooms
Our air-conditioned rooms are furnished with all the necessities for a comfortable stay including a desk, minibar, and flat-screen TV.

Convenient Amenities and Services
Benefit from our 24-hour front desk, airport transfers, and complimentary WiFi throughout the property.

To book your stay at The Upper House, Batu Kawan and experience it all firsthand.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 746 reviews
Cleanliness: 8.8
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.7
Value for Money: 8.3
Food and Beverage: 7.6
Overall Experience: 8.5
T
Thamarin • couple • th
10
2026-02-13 • via Nuitee
I
Ishmael • family_with_children • my
4
Pros:

breakfast was simple. The porridge was not fresh. Unfortunate.

Cons:

too cramped for a "4 star hotel". more like a 3 star boutique hotel.

2026-02-12 • via Nuitee
I
IKKI • solo_traveller • jp
5
2026-02-08 • via Nuitee
J
Jules • couple • my
10
2026-02-08 • via Nuitee
A
Ariff • couple • my
7
2026-01-31 • via Nuitee
B
badrul • couple • my
9
2026-01-25 • via Nuitee
S
Syami • solo_traveller • my
7
2026-01-22 • via Nuitee
J
Jules • couple • my
10
2026-01-22 • via Nuitee
S
Syami • solo_traveller • my
7
2026-01-22 • via Nuitee
G
GShun • couple • my
9
2026-01-21 • via Nuitee
T
tan • couple • my
9
2026-01-21 • via Nuitee
A
Ahmad Ashraff • couple • my
8
2026-01-21 • via Nuitee
R
Raju • family_with_children • in
5
The staff was good and but room not even occupy the infant baby.
Pros:

The place is very calm.

Cons:

Room size is too small

2026-01-20 • via Nuitee
K
kai • solo_traveller • cn
7
Pros:

地理位置一般化，边上都是工业区

Cons:

洗手间和淋浴间没有干湿分开。

2026-01-20 • via Nuitee
W
Wen Sheng • extended_group • my
10
2026-01-20 • via Nuitee
M
Muhammad Syafif Syahmi • couple • my
7
2026-01-19 • via Nuitee
N
NIK LUQMAN HARRIS • solo_traveller • my
10
2026-01-19 • via Nuitee
W
Wahidah • family_with_children • my
9
2026-01-19 • via Nuitee
A
Ameer • couple • my
7
Pros:

Harga ok

Cons:

Breakfast tak best

2026-01-12 • via Nuitee
J
Juin Biau • solo_traveller • sg
8
2026-01-11 • via Nuitee