MR Apart Providencia (ex Apart Neruda)

Hotels
8.6 (1421 reviews)
Avenida Pedro de Valdivia, 164 , Santiago , cl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast
Excellent location
Helpful staff
Cons:
No air conditioning
Small bathrooms
Elevator delays

Categories

Cleanliness
8.55
General positive sentiment noted about cleaning standards across multiple reviews.
Service
8.85
Consistently highlighted as attentive and helpful staff.
Location
9.05
Many reviews emphasize the excellent location of the hotel.
Room Quality
8.05
Positive remarks but some complaints about small bathrooms and lack of air conditioning.
Amenities
8.05
Amenities like breakfast and pool received positive mentions but some issues with the air conditioning.
Value for Money
8.55
General consensus of good value but some noted areas needing improvement.
Food and Beverage
9.05
High praise for breakfast and overall dining experience.
Overall Experience
8.65
Overall positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Luxurious Apartments in Providencia Area
MR Apart (ex Apart Neruda) offers modern apartments in the vibrant Providencia area, surrounded by shops, restaurants, and cultural activities. Just a stone's throw away from Pedro de Valdivia Metro Station, convenience is at your doorstep.

Comfortable and Convenient Amenities
Each apartment features a well-equipped kitchenette, complimentary WiFi, heating, a TV with cable channels, and a safety-deposit box. Whether you're staying for business or leisure, we've got you covered with all the essentials for a pleasant stay.

Complimentary Services
Enjoy the added convenience of free parking (subject to availability) and a delicious buffet breakfast to kickstart your day. Indulge in a hassle-free experience with our thoughtful services during your stay.

Book your stay at MR Apart today for a memorable experience in Santiago!

Important information:

The maximum car height for the parking lot is 6.6 ft.

The voltage at the property is 220V.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (VAT) of 19%.

This additional fee (VAT) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (VAT), the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no-show, the invoice will be billed in local currency, including this additional fee (VAT).

Please note this property pre-authorizes credit cards left on guarantee. This is not a charge/deposit but only a hold or also known as a preauthorisation. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Buffet breakfast is served.

Cleaning is performed on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1421 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.65
M
Marcia • solo_traveller • cl
9
Recomendable.
Pros:

Ubicación.

Cons:

Nada.

2026-06-20 • via Nuitee
M
Marcia • solo_traveller • cl
9
Recomendable.
Pros:

Ubicación, limpieza.

Cons:

Nada.

2026-06-20 • via Nuitee
N
Noelia Andrea • solo_traveller • ar
9
Hotel muy cómodo y agradable en excelente ubicación
Pros:

La habitación super cómoda y el servicio en general excelente. La ubicación es óptima.

Cons:

La señal de internet no era muy buena, se cortaba y en la TV no se podían ver apps de streaming aunque tuvieras suscripcion personal.

2026-06-20 • via Nuitee
M
Marcia • extended_group • cl
9
Pros:

Personal amable, ubicación, limpieza.

Cons:

Nada.

2026-06-20 • via Nuitee
J
jose • couple • cl
10
Pros:

todo perfecto, sin duda alguna volvere a ir!!

2026-06-19 • via Nuitee
R
Renato • couple • cl
8
Pros:

Nos gusto La limpieza, las camas y las almohadas

Cons:

El wc es muy antiguo y bajo de fondo
También cambiaría el tv
También deja mucho que desear

2026-06-18 • via Nuitee
K
Kako • couple • br
10
Super indico, vou voltar mais vezes.
Pros:

A Localização é perfeita, perto de tudo(Restaurantes, metrô, lojas, mercadão, bares e dá para ir andando para o Shopping Costanera e o Parque andar de teleférico nas alturas, a limpeza do hotel e funcionários atenciosos principalmente o Sebastian e Damina. Super recomendo esse hotel além do custo beneficio.

Cons:

No quarto a só pega a TV local, não tem como assistir uma Netflix a não ser que você plug o cabo HDMI no note, caso contrario as TVs não tem internet, seria perfeito se tivesse.

2026-06-17 • via Nuitee
L
Lacaye • family_with_children • cl
10
Pros:

Lo que más me gusta es la ubicación, es muy seguro, cerca de teatros, centros comerciales, metro y buenos restaurantes, el desayuno Buffet es espectacular y la piscina temperada es el broche de oro para una estadía de relajación y descanso.

2026-06-16 • via Nuitee
L
Leandro S Bento • solo_traveller • br
8
2026-06-15 • via Nuitee
G
Gloria • family_with_children • cl
10
2026-06-15 • via Nuitee
F
FELIPE • family_with_children • br
8
hotel muito bem localizado
Pros:

localização do hotel. limpeza dos quartos

Cons:

o café da manhã não variava nunca. sempre tinha um elevador quebrado, o que nos fazia esperar bastante. os funcionários do restaurante não tinham disponibilidade para pedidos simples, como fazer sanduíche.

2026-06-12 • via Nuitee
G
Gabriela • couple • cl
10
2026-06-11 • via Nuitee
C
Carla • couple • br
10
Espetacular! Melhor localização
Pros:

Espetacular! Localização incrível, perto de tudo, fomos ao Sky Costanera à pé! Metro ao lado, bairro seguro! O hotel tem uma estrutura impecável! Funcionários educados, cafe da manhã maravilhoso! Tem até academia! Simplesmente adorei tudo!

Cons:

Nada

2026-06-11 • via Nuitee
A
ALEJANDRO • solo_traveller • cl
10
Recomendable
Pros:

Lo limpia y amplia de la habitación, también el desayuno

Cons:

Lo enredado que es llegar a los ascensores desde el hall de recepción

2026-06-10 • via Nuitee
V
Viviana • solo_traveller • cl
8
Pros:

La limpieza

Cons:

El frio , la habitación sin aire acondicionado , solo con el aparato tipo ventilador que solo Tiraba aire frio ...
Me congele en la noche

2026-06-08 • via Nuitee
E
Eneias • solo_traveller • br
9
2026-06-08 • via Nuitee
S
Sergio • couple • br
10
Melhor localização!
Pros:

Localização muito boa, bairro bem estruturado! Café da manhã excelente.

2026-06-07 • via Nuitee
H
Hiago Henrique • solo_traveller • br
9
Pros:

Localização excelente! Ótima limpeza. Funcionários educados. Muito bom!

Cons:

Café da manhã repetitivo e piscina poderia ser mais quente.

2026-06-02 • via Nuitee
M
Margaret • extended_group • br
9
Maravilhosa, muito boa.
Pros:

Café satisfatório
Localização muito boa.

Cons:

Deveria ter mais segurança na comuna do Centro .
Eu mesma sofri uma tentativa de roubo. Celular.

2026-05-30 • via Nuitee
L
Luis Mena • family_with_children • cl
8
Calefaccion habitacion
Pros:

Camas

Cons:

Television, falto internet para una pelicula y falto indicacion para manejar calefaccion, no cuenta con aire acondicionado, si calefaccion central pero no estaba habilitada, tuve que ver yo como mover la perilla de paso.

2026-05-27 • via Nuitee