MR Apart Providencia (ex Apart Neruda)

Hotels
8.6 (1336 reviews)
Avenida Pedro de Valdivia, 164 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast
Excellent location
Helpful staff
Cons:
No air conditioning
Small bathrooms
Elevator delays

Categories

Cleanliness
8.55
General positive sentiment noted about cleaning standards across multiple reviews.
Service
8.85
Consistently highlighted as attentive and helpful staff.
Location
9.05
Many reviews emphasize the excellent location of the hotel.
Room Quality
8.05
Positive remarks but some complaints about small bathrooms and lack of air conditioning.
Amenities
8.05
Amenities like breakfast and pool received positive mentions but some issues with the air conditioning.
Value for Money
8.55
General consensus of good value but some noted areas needing improvement.
Food and Beverage
9.05
High praise for breakfast and overall dining experience.
Overall Experience
8.65
Overall positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Luxurious Apartments in Providencia Area
MR Apart (ex Apart Neruda) offers modern apartments in the vibrant Providencia area, surrounded by shops, restaurants, and cultural activities. Just a stone's throw away from Pedro de Valdivia Metro Station, convenience is at your doorstep.

Comfortable and Convenient Amenities
Each apartment features a well-equipped kitchenette, complimentary WiFi, heating, a TV with cable channels, and a safety-deposit box. Whether you're staying for business or leisure, we've got you covered with all the essentials for a pleasant stay.

Complimentary Services
Enjoy the added convenience of free parking (subject to availability) and a delicious buffet breakfast to kickstart your day. Indulge in a hassle-free experience with our thoughtful services during your stay.

Book your stay at MR Apart today for a memorable experience in Santiago!

Important information:

The maximum car height for the parking lot is 6.6 ft.

The voltage at the property is 220V.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (VAT) of 19%.

This additional fee (VAT) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (VAT), the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no-show, the invoice will be billed in local currency, including this additional fee (VAT).

Please note this property pre-authorizes credit cards left on guarantee. This is not a charge/deposit but only a hold or also known as a preauthorisation. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Buffet breakfast is served.

Cleaning is performed on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1336 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.65
J
Jesus • couple • cl
8
Bueno!!
Pros:

El espacio

Cons:

Los ascensores

2026-05-01 • via Nuitee
T
Tatiana • family_with_children • cl
10
Lo súper recomiendo !! Hermoso todo !!
Pros:

La limpieza y orden . El precio y la ubicación . El desayuno espectacular . El gym y la pileta divinas .

2026-05-01 • via Nuitee
H
Hayato • extended_group • br
10
2026-05-01 • via Nuitee
V
Valentina • couple • cl
8
Pros:

Tienen opción de entregar desayuno frio en caso de tener que salir muy temprano

Cons:

En la llave de la ducha había pelos

2026-04-30 • via Nuitee
G
Gabriela • extended_group • uy
10
Seguro volvería.
Pros:

Lo mejor la ubicación y la comodidad de la habitación. El personal super amable.

Cons:

No poria destacar nada que no me haya gustado

2026-04-30 • via Nuitee
C
Costarelli • couple • ar
10
2026-04-29 • via Nuitee
G
Gonzalo • solo_traveller • cl
5
Pros:

Ubicación

Cons:

Tasas sucias
No había confort a mi llegada

2026-04-28 • via Nuitee
S
santiago • solo_traveller • ar
8
Pros:

Desayuno, personal y la ubicacion

Cons:

El wifi en la habitación no funcionaba 5 piso. En el lobby funcionaba perfecto de

2026-04-27 • via Nuitee
M
Mario • couple • ar
8
ESPERABA ALGO MEJOR
Pros:

DESAYUNO BASTANTE COMÚN PERO SUFICIENTE.

Cons:

COLCHON

2026-04-27 • via Nuitee
M
Maria Loreto • family_with_children • cl
8
Pros:

Es una habitación amplia y con todo lo necesario para estar cómodo.
El último día me tuve que retirar antes de la hora del desayuno y me tenían una bolsa que ellos llaman snack, pero que es un verdadero desayuno.

Cons:

Me tocó piso 5, y mucho más ruidoso que cuando alojé en piso 12 ( entiendo que es cosa de suerte).

Pasamos frío, y había solo 1 frazada para agregar extra. (habitación con 2 camas).

2026-04-26 • via Nuitee
R
Rolla • solo_traveller • ar
10
2026-04-26 • via Nuitee
V
Viviana • solo_traveller • cl
10
Pros:

La limpieza

Cons:

Que el desayuno era hasta las 11 am , pero el tema fué que apagaron la iluminación del lugar , que todavía tenia pasajeros desayunando.

2026-04-26 • via Nuitee
M
Maria Loreto • family_with_children • cl
10
Pros:

La limpieza, la comodidad de estar en un apart, que si bien pagas más, aprovechas la cocina en una estadía larga y no gastas saliendo a comer.
El personal es super amable, especialmente los asistentes de recepción y recepcionistas.
El tamaño de la habitación es buena y tb tienes un closet grande para poder organizar todas tus cosas.

Cons:

Que el apart esté en parte fuera del hotel y que comparta ubicación con otros apart y arrendatarios en el mismo edificio. Aunque con el citófono y saber de la atención en recepción 24 hrs te sientes más protegida, ya que en mi caso viajé sola.

2026-04-25 • via Nuitee
P
Patricio • solo_traveller • cl
10
Es como estar en casa
Pros:

Implementación de la pieza

Cons:

...

2026-04-25 • via Nuitee
E
Evelyn angelica • couple • cl
10
Relajada
Pros:

Todo me gusta sus habitaciones y su bufet de desayuno

Cons:

Nada malo por decir

2026-04-25 • via Nuitee
A
Andres • solo_traveller • co
7
Normal
Pros:

No tome el desayuno ningún día

Cons:

Los aptos están en muy malas condiciones… viejos, podrían ser remodelados

2026-04-24 • via Nuitee
L
Luis • couple • au
10
2026-04-23 • via Nuitee
L
Lorena • solo_traveller • cl
10
Pros:

Ubicación, limpieza, cordialidad del personal

Cons:

No, todo bien

2026-04-22 • via Nuitee
S
Sergio • couple • br
10
Muito boa a hospedagem e o atendimento dos duncionários.
2026-04-21 • via Nuitee
R
Ronald • family_with_children • pe
4
Pros:

Nada

2026-04-21 • via Nuitee