MR Apart Providencia (ex Apart Neruda)

Hotels
8.6 (1320 reviews)
Avenida Pedro de Valdivia, 164 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast
Excellent location
Helpful staff
Cons:
No air conditioning
Small bathrooms
Elevator delays

Categories

Cleanliness
8.55
General positive sentiment noted about cleaning standards across multiple reviews.
Service
8.85
Consistently highlighted as attentive and helpful staff.
Location
9.05
Many reviews emphasize the excellent location of the hotel.
Room Quality
8.05
Positive remarks but some complaints about small bathrooms and lack of air conditioning.
Amenities
8.05
Amenities like breakfast and pool received positive mentions but some issues with the air conditioning.
Value for Money
8.55
General consensus of good value but some noted areas needing improvement.
Food and Beverage
9.05
High praise for breakfast and overall dining experience.
Overall Experience
8.65
Overall positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Luxurious Apartments in Providencia Area
MR Apart (ex Apart Neruda) offers modern apartments in the vibrant Providencia area, surrounded by shops, restaurants, and cultural activities. Just a stone's throw away from Pedro de Valdivia Metro Station, convenience is at your doorstep.

Comfortable and Convenient Amenities
Each apartment features a well-equipped kitchenette, complimentary WiFi, heating, a TV with cable channels, and a safety-deposit box. Whether you're staying for business or leisure, we've got you covered with all the essentials for a pleasant stay.

Complimentary Services
Enjoy the added convenience of free parking (subject to availability) and a delicious buffet breakfast to kickstart your day. Indulge in a hassle-free experience with our thoughtful services during your stay.

Book your stay at MR Apart today for a memorable experience in Santiago!

Important information:

The maximum car height for the parking lot is 6.6 ft.

The voltage at the property is 220V.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (VAT) of 19%.

This additional fee (VAT) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (VAT), the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no-show, the invoice will be billed in local currency, including this additional fee (VAT).

Please note this property pre-authorizes credit cards left on guarantee. This is not a charge/deposit but only a hold or also known as a preauthorisation. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Buffet breakfast is served.

Cleaning is performed on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Mar 2, 2026 until Tue, Mar 17, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1320 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.65
Z
Zúñiga Peris • solo_traveller • cl
10
2026-02-28 • via Nuitee
C
Claudia • extended_group • cl
10
Pros:

El desayuno era excelente 👌

Cons:

El ascensor

2026-02-28 • via Nuitee
J
Jacqueline Paulina • family_with_children • cl
10
Es segunda vez que me hospedo ya que es muy buena la atención , las instalaciones y seguridad
Pros:

Agradecer enormemente la bienvenida sobre todo destacar a Sebastián Díaz el cual desde el momento que ingresamos fue cordial , amable y sobre todo muy empatico con nuestras preguntas , lo mismo la recepción todos muy amables

Cons:

La demora de los ascensores los cuales demoraron un poco más de lo normal.

2026-02-27 • via Nuitee
A
Alejandro • family_with_children • cl
2
HABITACION ANTIGUA Y SIN AIRE ACONDICIONADO
Pros:

La atención del personal

Cons:

Una habitación sin aire acondicionado y a casi 120-150 dolares, baño pequeño y habitación antigua ..tuve que pagar 100 dolares mas.para cambiarme de habitación

2026-02-14 • via Nuitee
U
urbina carvajal • family_with_children • cl
10
2026-02-11 • via Nuitee
S
Santana • family_with_children • br
9
Excelente
Pros:

Confortável a comida ótima funcionários muitos simpáticos

Cons:

Gostei da tudo

2026-02-10 • via Nuitee
M
Marcelo • couple • cl
9
Simpático
Pros:

Cumple !

Cons:

Un poco lejos !

2026-02-10 • via Nuitee
L
Laura • family_with_children • ar
8
Pros:

La atencion del personal excelente!

2026-01-31 • via Nuitee
E
eduardo • extended_group • ar
10
excelente - super recomendable
Pros:

Excelente lugar. Super recomendable - Cerca de todo y muy buen servicio - Ya nos habiamos alojado anteriormente y seguramente volveremos-

2026-01-30 • via Nuitee
A
Agustin • couple • uy
10
Excelente hotel!
Pros:

Excelentes instalaciones y servicios. Muy bien ubicado. El personal excelente.

2026-01-29 • via Nuitee
P
pablo cesar • family_with_children • cl
7
2026-01-29 • via Nuitee
F
Fuxia • family_with_children • cl
10
Pros:

Muy amables desde el personal de servicios hasta la recepcion del hotel.

2026-01-29 • via Nuitee
C
Carolina • family_with_children • ar
7
Pros:

La ubicación

Cons:

La pileta

2026-01-28 • via Nuitee
M
mario • couple • cl
10
Hotel excelente y muy limpio todo desayuno espectacular
Pros:

El Hotel sobre todo la habitación impecable súper limpia y todo muy ordenado .
El baño impecable con muy agradable ambiente
La ropa de cama muy buena y todo muy limpio

Cons:

El aire acondicionado ruidoso

2026-01-28 • via Nuitee
G
Geraldo • family_with_children • br
10
Pros:

Funcionários extremamente atenciosos. Limpeza boa.
Café da manhã variado.

Cons:

Instalações um pouco antigas. Os quartos tem muitos perigos para crianças pequenas.

2026-01-28 • via Nuitee
C
Cuevas Vásquez • family_with_children • cl
8
Aire en la piesa
Pros:

La comodidad

Cons:

Que no tuviera aire acondicionado el cuarto

2026-01-28 • via Nuitee
A
Auxiliadora De Souza • family_with_children • br
10
Pros:

Perfeito

Cons:

Nada

2026-01-27 • via Nuitee
M
Mabel • extended_group • ar
9
Muy buena
Pros:

La comodidad de las habitaciones

Cons:

El desayuno, podría ser más completo con más variedad de frutas o ensalada de frutas, no hay frutos secos. La pastelería podría tener más variedad de budines o tortas, o alfajores.
En la habitación no había café descafeinado y no reponian cuando tomábamos té

2026-01-24 • via Nuitee
J
José Mário Davila • family_with_children • br
9
Pros:

Camas muito confortáveis, funcionários atenciosos, café bom, ótima localização.

2026-01-24 • via Nuitee
Y
Yasna • couple • cl
10
Agradable estadía.
Pros:

Habitaciones muy cómodas y acogedoras.
Excelente ubicación del hotel.
Personal muy amable

Cons:

No tengo nada malo que decir.

2026-01-20 • via Nuitee