ibis Kolkata Rajarhat - An Accor Brand

Hotels
ibis
7.3 (1733 reviews)
Action Area 1, New Town 700156 , Kolkata , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Expensive food

Categories

Cleanliness
5.51
Several reviews highlight cleanliness issues, including stained sheets and hairs in the bathroom.
Service
8.48
Service mentioned positively but with some complaints about promptness and staff availability.
Location
9.52
Consistently praised across multiple reviews for convenience and accessibility.
Room Quality
6.47
Rooms described as small with some complaints on size and comfort.
Amenities
8
Basic amenities received positive feedback, though some guests noted a lack of assistance.
Value for Money
6.96
Mixed feelings regarding prices in relation to the quality and experience.
Food and Beverage
5.51
Multiple mentions of poor food quality and breakfast options.
Overall Experience
7.98
Majority of experiences were good, but marred by some cleanliness and service related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:52

Property Description

Modern Accommodation with Top-notch Amenities

Convenient Location: Located just 12 km from Sealdah Railway Station, ibis Kolkata Rajarhat offers easy access to key transportation hubs in the city.

Luxurious Facilities: Enjoy a fitness centre, free private parking, a shared lounge, and a restaurant on-site, ensuring a comfortable and convenient stay.

Comfortable Rooms: The air-conditioned rooms feature a flat-screen TV, coffee machine, and a work desk, providing a relaxing environment for guests.

Experience the perfect blend of comfort and convenience at ibis Kolkata Rajarhat - An Accor Brand. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for Rs. 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1733 reviews
Cleanliness: 5.51
Service: 8.48
Location: 9.52
Room Quality: 6.47
Amenities: 8
Value for Money: 6.96
Food and Beverage: 5.51
Overall Experience: 7.98
D
Das couple in
7
2026-04-18 via Nuitee
B
Binoy Kumer solo_traveller gb
5
Management and stuff !!
Pros:

Not much to talk about apart from location.

Cons:

There was an incident and not sure whether they lodged it as I asked and told they would investigate and sent me an email - but I still did not receive an email. About the Incident- I was struck in the lift about 5 minutes and keep trying to reach them pressing the alert button and no responses. As I have some suffocating, and breathing issue and I was really scared since not getting responses. That could cause a heart attack or something severe. After about 5 mins later a person came and release me out. My question is - if the lift is not working then why the management not put a notice then the people aware of it. I think the management is responsible being complete unprofessional. I would never recommend my friends and facilities in this hotel.

2026-04-15 via Nuitee
S
Sudheer solo_traveller in
10
Pros:

Very neat and wonderful staff

Cons:

All good only

2026-04-13 via Nuitee
K
Kuntal couple in
10
2026-04-12 via Nuitee
R
Rajat Suvra couple in
8
2026-04-10 via Nuitee
I
Indereraj couple nl
7
Okey
Pros:

Het buurt

Cons:

Had wat min puntjes maar , comfortabel

2026-04-09 via Nuitee
R
Ratnesh family_with_children in
9
2026-04-08 via Nuitee
A
Arighna solo_traveller in
7
2026-04-07 via Nuitee
S
Sudipto couple in
8
Overall very good.
Pros:

Location and amenities and cleanliness.

Cons:

Time taken to check-in and the bed is too soft, causing discomfort while sleeping.

2026-04-07 via Nuitee
P
Pritish family_with_children in
8
2026-04-05 via Nuitee
S
Sanket couple in
10
2026-04-03 via Nuitee
I
Indra Reddy extended_group in
9
Pros:

Nice hotel

2026-04-02 via Nuitee
R
Ranjan family_with_children in
10
2026-04-01 via Nuitee
P
Pinkey Rani couple au
10
2026-03-31 via Nuitee
D
Deb couple in
7
2026-03-30 via Nuitee
K
Kristian couple in
5
Cons:

The manager specifically the man with the specs and the staff was very rude
Didn’t listen to any of the things that had to be done called twice for the housekeeping didn’t even care to send it

2026-03-30 via Nuitee
R
Rai couple in
7
2026-03-29 via Nuitee
K
Kamal solo_traveller bd
10
Good
Pros:

Very good all over

Cons:

All like

2026-03-27 via Nuitee
R
Rajib solo_traveller gb
7
2026-03-26 via Nuitee
S
Sumanta family_with_children in
10
Great stay
Pros:

The service

Cons:

Na

2026-03-26 via Nuitee