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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Public Bath
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience a harmonious blend of classical and contemporary design at MR Hotel Providencia. Our spacious rooms feature stylish interiors with soft bright tones, queen-size beds, and modern amenities including air conditioning and cable TV. Relax in the comfortable lounge areas and stay connected with free WiFi during your stay.
Convenient Location
Situated in Santiago's upscale Providencia neighborhood, our hotel offers easy access to key attractions. Just a 2-minute walk from Pedro De Valdivia Metro Station, guests can explore the city with ease. For outdoor enthusiasts, the nearest ski station is only 40 km away. Plus, enjoy the convenience of free parking, subject to availability.
Exceptional Services
At MR Hotel Providencia, formerly known as Hotel Neruda, we prioritize guest satisfaction. Whether you're here for business or leisure, our 4-star hotel provides top-notch services and amenities to ensure a memorable stay. Book now and elevate your Santiago experience with us.
The maximum car height for the parking lot is 2.0 mts
Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancelation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.
The voltage at the property is 220V.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
Due to local coronavirus (COVID 19) regulations, only guests with a mobility pass can access pre-served breakfast between 07:30 to 11:00. Guests without the pass will receive room service.
Please note until the initial opening stage in the government's step-by-step plan, the restaurant will be closed.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 17 years old stay for US$50 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Céntrico , grande
Nada
El desayuno muy bueno
No me gustó que me cambiaron de habitación a último momento y la vista que tenía de la ventana no era muy agradable que digamos
Muy bueno
Nada
Funcionários muito atenciosos
Infelizmente que que deixar o hotel por compromisso, mas o atendimento foi excelente
Primeiro da atenciosidade dos funcionários. Depois, do tamanho do quarto, do conforto, da higiene do local e localização. O cafe da manhã é muito bom, em especial para os doces.
Não fez falta para nós, mas se eu pudesse descrever seria não ter ar condicionado no quarto.
Desayuno aceptable. No tan bueno como se describe.
Ubicacion excelente.
Acceso muy incomodo desde el estacionamiento. No recomendable personas con movilidad reducida.
El restaurante es claramemte malo.
No controlan la temperatura en las habitaciones. Hay calefaccion que no se puefe controlar. Pasamos un calor tremendo.
Breakfast is very good , location is excellent being very close to a subway station and 10 min walk to a big shopping center, The staff are extremely friendly and helpful
I stayed in a room, which is close to a big, busy street, thus, a bit too much noise than what I expected
Buena ubicación
La atención y la habitación muy confortable .
Nada
La limpieza. El desayuno y la piscina temperada.
Todo bien
Bueno
La 1era habitación que nos dieron en el 1er piso, tenía un olor muy desagradable, imposible quedarnos ahí....avisamos inmediatamente y de manera muy amable y rápida, nos cambiaron a un depto del apart hotel, ya q no habían otras habitaciones disponibles
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