Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Parking availability
Cons:
Poor cleanliness
Inadequate room quality
Weak food options

Categories

Cleanliness
8.39
Some reviews mention the cleanliness issues, including a dirty room and poor hygienic standards.
Service
10
Most reviews praised the staff's kindness and helpfulness, particularly at the reception.
Location
8.86
The location is convenient for some, but it is outside of the city with no nearby amenities.
Room Quality
7.9
Several complaints about old and uncomfortable beds and issues with noise and heating.
Amenities
8.85
Limited amenities offered at the hotel; basic services charged extra.
Value for Money
7.88
With several issues mentioned, guests feel they can find better options for a similar price.
Food and Beverage
8.34
Breakfast options were mentioned as weak and often served cold, affecting guest satisfaction.
Overall Experience
9.39
Despite the issues, some guests enjoyed their stay due to the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:57

Property Description

Luxurious Accommodation and Dining

Hotel ZOO Sofia offers tastefully decorated and fully-equipped accommodation, providing guests with an air of tranquility. Enjoy a drink in the stylish bar and sample a variety of cuisine in the elegant Bijou restaurant.

Convenient Amenities

Guests can take advantage of the free gym and stay connected with free WiFi throughout the hotel. Secure parking is available for those arriving by car.

Prime Location

Situated next to a large green park, Hotel ZOO Sofia is in close proximity to Sofia City Zoo and various business centers. With Sofia Airport just a 15-minute drive away, the hotel offers convenience for both leisure and business travelers.

Book your stay at Hotel ZOO Sofia now for a luxurious and convenient experience in Sofia.

Important information:

Please note that the airport shuttle from Sofia Airport needs to be requested at least 24 hours in advance. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 2729 reviews
Cleanliness: 8.39
Service: 10
Location: 8.86
Room Quality: 7.9
Amenities: 8.85
Value for Money: 7.88
Food and Beverage: 8.34
Overall Experience: 9.39
Здравко • family_with_children • bg
7
Cons:

There are ants in the room.

2026-08-22 • via Nuitee
B
Bogdan • family_with_children • ro
9
Pros:

Curățenie,amabilitatea personalului,restaurantul!

Cons:

Nu am nimic de obiectat

2026-08-22 • via Nuitee
D
Daniela • solo_traveller • bg
8
Pros:

Големината на стаята и удобното легло!

Cons:

Нямаше балкон.

2026-08-17 • via Nuitee
Александра • extended_group • bg
10
Pros:

Всичко,най-вече храната

2026-08-17 • via Nuitee
G
Georgi • solo_traveller • bg
10
2026-08-16 • via Nuitee
N
Noa • family_with_children • il
8
Pros:

הצוות היה מסביר פנים וקשוב.
הדירה היתה מרווחת לנו עם הילדים.

Cons:

המיקום מחוץ למרכב העניינים אבל בגדול נסענו במונית/אוטובוס לכל מקום.
לא ניתן ללכת ברגל לשום מקום

2026-08-15 • via Nuitee
D
Diana • solo_traveller • ro
10
2026-08-14 • via Nuitee
Хари • couple • bg
9
2026-08-12 • via Nuitee
M
Monika • couple • bg
9
2026-08-10 • via Nuitee
Джейми • couple • bg
9
2026-08-10 • via Nuitee
Дори • couple • bg
10
2026-08-10 • via Nuitee
C
cindysim • solo_traveller • ro
10
Pros:

Locatia linga zoo sofia si pqrcare pazita

2026-08-09 • via Nuitee
I
Irina • family_with_children • ro
9
2026-08-03 • via Nuitee
I
Ivan • family_with_children • rs
8
Nice budget hotel for a night or two.
Pros:

Room was clean. Personel is very kind and professional.

Cons:

Location is not so great.

2026-08-03 • via Nuitee
R
Radoslav • couple • bg
10
2026-08-03 • via Nuitee
L
Leonardo • couple • it
8
2026-07-23 • via Nuitee
Y
Yuliya • solo_traveller • bg
10
2026-07-23 • via Nuitee
H
Hank65 • solo_traveller • nl
6
Pros:

Schoon en fijne kamer

Cons:

Ontbijt is niet meer zoals het voorheen was. Prijzen zijn ook flink gestegen. Personeel is ook veranderd. Niet echt gastvrij

2026-07-23 • via Nuitee
A
Ali • family_with_children • gb
8
2026-07-22 • via Nuitee
E
Elitsa • solo_traveller • bg
8
2026-07-21 • via Nuitee