Capital O Hotel Joyma Suites, San Luis

Hotels
OYO Rooms
8.1 (59 reviews)
1, Avenida de las Torres 104, San Luis Potosi , San Luis Potosí , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Soundproof rooms
Private check-in/check-out
Outdoor furniture
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Value
Cons:
Noise Issues
Cleanliness Problems

Categories

Cleanliness
7.18
Several mentions of cleanliness issues including ants in the room and noise from partying.
Service
8.65
Consistent positive mentions of the staff's attentiveness and friendliness.
Location
8.19
Generally good location, although some mentioned access issues due to unpaved roads.
Room Quality
7.64
Negative feedback on noise disturbance and uncomfortable beds.
Amenities
7.67
Limited amenities reported, such as absence of quality toiletries.
Value for Money
8.63
Many reviews highlighted good value for the cost.
Food and Beverage
8.68
Not mentioned specifically, assumed standard quality for this hotel tier.
Overall Experience
8.15
Some guests had positive experiences, but multiple issues mentioned affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:48

Property Description

Modern Accommodation:
Capital O Hotel Joyma Suites, San Luis, located just 4.8 km from Cathedral of San Luis Potosi, offers contemporary rooms with free WiFi and a 24-hour front desk for convenience.

Convenient Facilities:
Guests can enjoy the shared lounge, free private parking, and a terrace, perfect for relaxing after a day of exploring Alfonso Lastras Stadium (5.9 km) or Tangamanga Park (3 km).

Family-Friendly:
Ideal for families, this 3-star hotel provides comfortable family rooms, ensuring a pleasant stay for all guests. Book your stay at Capital O Hotel Joyma Suites, San Luis, and experience comfort and convenience in San Luis Potosí.

Important information:

The service charge is nonrefundable and will be charged at any time after the reservation is created.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.1
Based on 59 reviews
Cleanliness: 7.18
Service: 8.65
Location: 8.19
Room Quality: 7.64
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.15
L
Luz Maria couple mx
3
Pros:

ESTABA HACIENDO DEMASIADO FRIO LAS CAMAS NO CUENTAN CON COLCHA NI COBIJA, JAMAS ME HABIA TOCADO UN HOTEL QUE SOLO TUVIERAN LAS SABANAS LAS CAMAS EN LA HABITACION SOLO UNA TOALLA COMO ES POSIBLE QUE SI YA ESTA LA RESERVA Y SABEN QUE SON 2 PERSONAS POR QUE NO PONEN LO NECESARIO ADEMAS EL HOTEL ESTABA VACIO COMO 5 HABITACIONES OCUPADAS YO SOLICITE DOS

2026-02-11 via Nuitee
K
karina extended_group mx
9
Buena
Pros:

Bastante Bueno en relación al costo

Cons:

es un poco frio durante el invierno

2026-01-20 via Nuitee
C
CARLOS solo_traveller mx
9
Pros:

precio, ubicación y limpieza.

Cons:

todo bien

2026-01-20 via Nuitee
M
Maria de los angeles family_with_children mx
10
Sin música estaría perfecto
Pros:

La ubicación

Cons:

El ruido en la noche, al lado hay un salón de eventos y la música no permite dormir.

2026-01-19 via Nuitee
D
Dr Faithe extended_group us
3
Booking.com was to reimburse me as I paid at the hotel & was charged by booking.com - no $ repaid
Pros:

The staff were friendly

Cons:

The room they gave me was on the very top and in a little alcove - they were nice enough to carry my bag up the stairs, as I have mobility issues at the moment, from a twisted ankle. There were not enough blankets on the bed and it was freezing. They had the fan on, as they said most people liked to sleep cold. I paid at the hotel and then was charged by Booking.com. Super difficult to find on a very noisy street.

2026-01-14 via Nuitee
H
Hugo couple mx
8
2026-01-13 via Nuitee
S
Seunghwan couple mx
9
Pros:

Con el Precio es muy bueno para dormir

Cons:

-

2026-01-04 via Nuitee
Z
Zachary solo_traveller us
6
2026-01-03 via Nuitee
Z
Zachary solo_traveller us
7
2026-01-02 via Nuitee
Z
Zachary solo_traveller us
7
2026-01-02 via Nuitee
M
margaretha couple nl
8
Super fijn e douche
Pros:

Hele goede fijne douche . Ruime kamer

Cons:

Koud s nachts. Dekens warme niet echt

2025-12-31 via Nuitee
M
Marisol solo_traveller mx
3
No me encantó
Pros:

El personal amable y cerca del parque.

Cons:

No tiene elevador, el ruido , las sábanas y toallas con mucho olor a cloro y tiesas, no tiene jabón y shampoo de calidad, el jabón que proporciona no tiene olor agradable, aunque cuenta con parrilla eléctrica, cocina , no cuenta con utensilios necesarios para el uso, la licuadora no tiene vaso, el colchón demasiado duro, solo tenía una manta y me dio frío.
No tiene ventanas y no me gustan los lugares sin luz. La entrada con mucho polvo!

2025-12-26 via Nuitee
M
Mejia couple mx
10
2025-12-21 via Nuitee
M
Méndez portacio couple co
10
Pros:

El aseo la atención excelente amabilidad muchas gracias

2025-12-20 via Nuitee
P
Padilla extended_group mx
8
La atención del personal muy puntual, limpieza muy buena.
Pros:

El precio accesible y el hotel en general fue muy cálido.

Cons:

Sin pavimento la calle donde está el hotel

2025-12-18 via Nuitee
V
Vargas solo_traveller mx
10
Pros:

La atención y amabilidad

Cons:

Solo un detalle podría ser la ubicación y me refiero a que la calle/avenida donde se encuentra es terracería pero pues es algo externo a ellos

2025-12-15 via Nuitee
E
Estrada solo_traveller mx
1
Pesimo
Pros:

En este hotel filtraron mis datos a extorsionadores y mi familia y yo pasamos una estancia amenazados. Desde antes de llegar ya me estaban contactando vía llamada de cel y mensajes WhatsApp fingiendo ser personal del hotel, una pésima experiencia

Cons:

Cuidado, filtraron mis datos a delincuentes

2025-12-09 via Nuitee
N
Nancy couple mx
9
Pros:

Es como y estaba muy cerca del lugar al que íbamos a visitar, la arena potosí

Cons:

Se escucha el ruido de afuera

2025-12-09 via Nuitee
R
Rdz Solis couple mx
7
Pros:

La atención de la chica que nos recibió fue excelente y atenta...

Cons:

La habitación recibía todo el ruido exterior. Llegaron varios borrachos a las 4am a hacer ruido.

2025-12-09 via Nuitee
T
TORRES RODRIGUEZ couple mx
9
Pros:

Nada

Cons:

Todo bien

2025-11-20 via Nuitee