Pestana Sintra Golf Resort & SPA Hotel

Hotels
•
Pestana Hotel & Resorts
7.9 (5884 reviews)
Rua do Mato da Mina, 19 , Sintra , pt

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable Rooms
Good Location
Friendly Staff
Cons:
Service Inefficiency
Cleanliness Issues
Poor Communication

Categories

Cleanliness
7.5
General sentiment indicates some cleanliness issues in the reviews.
Service
7.9
Staff were generally friendly but some experiences indicated inefficiency.
Location
9
Location is frequently praised as magnificent and ideal for relaxation.
Room Quality
7.5
Rooms received mixed feedback with some comfort but issues reported like cold air conditioning.
Amenities
8
Amenities are generally good but some specific amenities like pool temperature and bathrobes were lacking.
Value for Money
7.8
Value for money is rated reasonably good, but quality/price ratio was mentioned as a concern.
Food and Beverage
8
Food quality is mentioned positively, but some complaints about dining experience exist.
Overall Experience
7.5
Overall experience was mixed; while there were positives, several significant complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:32

Property Description

Luxurious Golf and Spa Retreat

Golf Course and Spa: Nestled in Quinta da Beloura, adjacent to an 18-hole golf course, Pestana Sintra Golf and Spa Resort offers a serene escape with indoor and outdoor pools, tennis courts, and a rejuvenating spa with deluxe massage services and Turkish baths.

Elegant Accommodations: The air-conditioned rooms boast a modern design, flat-screen TVs, and some with balconies overlooking the picturesque Sintra Hills, ensuring a comfortable and scenic stay.

Fine Dining and Relaxation: Indulge in delectable Portuguese and international cuisine at the Mourisco Restaurant, sip on exquisite cocktails at the O Chafariz Bar, and unwind by the outdoor swimming pools or in the indoor pool and spa area.

Experience luxury and tranquility at Pestana Sintra Golf and Spa Resort – book your stay now for a memorable getaway.

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Please note that rates including dinner do not include drinks.

If you are traveling with your pet, please contact the hotel before your arrival for information on availability, prices and admission restrictions for pets.

Small pets with a maximum weight of 15 kg are allowed in Club House room types only at an additional charge of EUR 30 per pet per night. Pets are not allowed in any other type of accommodations. Guests should contact the hotel for further information on pet policies.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 5884 reviews
Cleanliness: 7.5
Service: 7.9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 7.5
A
Arsenio • family_with_children • es
10
2026-05-09 • via Nuitee
J
Jakob • couple • ch
8
Pros:

Zentral, sehr sauber, gratis Parkplätze und sehr gutes Frühstück

Cons:

Hotel ist in die Jahre gekommen und sollte für die Zukunft modernisiert werden

2026-05-09 • via Nuitee
I
Iolanda Faria • solo_traveller • pt
7
Pros:

Do staff, simpatia, da piscina interior. Dos quartos do segundo edifício.

Cons:

Do segundo edificio nao ter elevador e com crianças e pessoas idosas é muito dificil estar a subir escadas.

2026-05-09 • via Nuitee
K
Kevin • family_with_children • ae
8
2026-05-07 • via Nuitee
A
Alexandre • solo_traveller • fr
9
Un bon endroit au calme
Pros:

La qualité du lit est parfaite, j’ai très bien dormi
Hôtel calme
Bon petit déjeuner avec du choix (très bien)
Grande chambre
J’ai apprécié et si besoin j’y retournerai, car très pratique pour aller chez mon client

Cons:

La salle de bain est un peu vieillotte

2026-05-07 • via Nuitee
S
Sara • solo_traveller • pt
10
2026-05-06 • via Nuitee
F
Filipa • solo_traveller • pt
4
2026-05-06 • via Nuitee
A
Aurora • family_with_children • es
10
Descanso y relax
Pros:

Hotel muy confortable con buena calidad en el desayuno personal muy amable y la piscina interior fantástica

Cons:

Tal vez que no estuviera en el centro de la ciudad

2026-05-05 • via Nuitee
J
Jorge • couple • pt
3
Desiludido
Pros:

Fiquei muito desiludido face as fotos apresentadas

Cons:

Para um Hotel do Grupo Pestana, está muito aquém. Funcionários que mal falam, alguns poucos atenciosos, toalhas muito velhas, WC em mau estado, limpeza ok. Relação preço qualidade muito aquém. Pagamento da taxa turística para Portugueses sem nexo. Hotel precisa de uma boa reforma

2026-05-05 • via Nuitee
L
Leçabox • family_with_children • pt
8
Pros:

pequeno almoço. tranquilidade , preço qualidade é bom excelente.

Cons:

nada apontar.

2026-05-04 • via Nuitee
S
Sedef • family_with_children • nl
9
2026-05-04 • via Nuitee
J
José • solo_traveller • pt
5
Cons:

Gente a mais na piscina interior, ginásio muito fraco e deteriorado, filas para todas as refeições, desorganização na gestão do espaço das refeições.

2026-05-04 • via Nuitee
S
Soraia Margarida • family_with_children • pt
9
voltaremos, com certeza
Pros:

jantar e pequeno almoço maravilhoso. funcionários simpáticos e atenciosos.
Quarto bom, contudo tinhamos reservado um maior e não nos foi dado. A pia do wc estava entupida, alguma humidade na base do chuveiro e parede a descascar um pouco no quarto.
A nossa tv era das mais atuais mas nao tinhamos ligação ao wifi - pedimos apoio, mas só poderiam ajudar no dia seguinte (quando iamos embora) - deixou muito a desejar.
Mas ainda assim nao impediu aproveitar bastante um quarto que por si só já é bom e muito bem decorado, ainda mais no clubhouse.
voltaremos

Cons:

jantar e pequeno almoço maravilhoso. funcionários simpáticos e atenciosos.
Quarto bom, contudo tinhamos reservado um maior e não nos foi dado. A pia do wc estava entupida, alguma humidade na base do chuveiro e parede a descascar um pouco no quarto.
A nossa tv era das mais atuais mas nao tinhamos ligação ao wifi - pedimos apoio, mas só poderiam ajudar no dia seguinte (quando iamos embora) - deixou muito a desejar.
Mas ainda assim nao impediu aproveitar bastante um quarto que por si só já é bom e muito bem decorado, ainda mais no clubhouse.
voltaremos

2026-05-04 • via Nuitee
M
Marco Antonio • couple • fr
5
Trés dessus du comportement du non respect des places pour personnes invalides et occupées par des porches Cayenne incon
Cons:

5 places de stationnement pour personne à mobilité réduite dans je suis concernée occupée par 5 Porches Cayenne appartenant au golf tour je trouve ça complètement dingue le non respect des personnes invalides j’ai du me garer à 200 mètres de l’hôtel et porter mes bagages

2026-05-04 • via Nuitee
M
Masrgarida • solo_traveller • pt
6
2026-05-03 • via Nuitee
V
VICTOR • family_with_children • fr
8
2026-05-03 • via Nuitee
T
Tania • solo_traveller • es
5
Pros:

El trato del personal

Cons:

Muchas colas para el buffet del desayuno y cena. Había mucha más gente de la que el restaurante podía albergar.

2026-05-03 • via Nuitee
J
Joao • solo_traveller • pt
10
Pros:

Tudo⭐⭐⭐⭐⭐

2026-05-03 • via Nuitee
V
Vania • couple • ch
5
Bien pas bien
Pros:

La situation, mais pas vraiment l équipement. L aire conditionne ne fonctionne pas, la tv pas de chaînes, nous avons demande xxx fois mais rien de change

Cons:

Voir plus haut

2026-05-01 • via Nuitee
B
Beatrice • couple • pt
9
un havre de paix, presque un refuge pour fuir le tourisme de masse autour des sites touristiques.
Pros:

chambre spacieuse et confortable, petit déjeuner copieux et varié, tout était parfait.

Cons:

le personnel est très gentil et aidant, mais on a quand meme l'impression que la formation reste limitée.

2026-05-01 • via Nuitee