THE PLACE HOTEL - Frankfurt City Messe

Hotels
6.2 (441 reviews)
4 Hufnagelstraße , Frankfurt/Main , de

listing image 1
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Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cons:
Cleanliness
Room Quality
Amenities
Service Response Times

Categories

Cleanliness
3.91
Numerous mentions of dirty rooms, bathroom, and issues like bed bugs and black fungus.
Service
8.88
General sentiment about friendliness, but noted issues with responsiveness.
Location
9.42
Frequent praise for the convenient central location.
Room Quality
4.87
Comments about dated rooms, noise concerns, and broken amenities.
Amenities
4.4
Mention of poor facilities and lack of basic amenities like breakfast.
Value for Money
6.36
Some guests felt the price was fair given the condition, but many found it unacceptable for the cost.
Food and Beverage
5.41
No positive feedback noted, limited offerings mentioned.
Overall Experience
6.38
Generally disappointing experience expressed by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:42

Property Description

Modern Accommodation with Terraces
Located in Frankfurt/Main, THE PLACE HOTEL - Frankfurt City Messe offers contemporary accommodation just 1.5 km from Messe Frankfurt. Enjoy the convenience of a terrace, free WiFi, and spacious family rooms. Each unit features a flat-screen TV, private bathroom, and wardrobe for your comfort.

Convenient Location
Situated 1.8 km from Frankfurt Central Station, with Senckenberg Natural History Museum and English Theatre within a few kilometers, our hotel is perfect for both business and leisure travelers. Explore nearby attractions like Palmengarten and Goethe House easily.

Effortless Travel Experience
With the Frankfurt Airport just 15 km away, THE PLACE HOTEL ensures a seamless travel experience. Book now for a memorable stay in Frankfurt!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.2
Based on 441 reviews
Cleanliness: 3.91
Service: 8.88
Location: 9.42
Room Quality: 4.87
Amenities: 4.4
Value for Money: 6.36
Food and Beverage: 5.41
Overall Experience: 6.38
P
Polina • couple • de
1
2026-04-22 • via Nuitee
M
Muzammil • solo_traveller • it
1
Pros:

Nothing.

Cons:

the room was smelling like urine, so was bathroom. the room wasn't as it was advertised. and even after telling the staff there was no relocation of the room. Also tried cancelling the rest of my stay yet they didn't refunded the amount.

2026-04-21 • via Nuitee
M
Marko Ristic • solo_traveller • hr
4
Cons:

Die Fernbedienung für den Fernseher funktioniert überhaupt nicht. Es gibt keinen Kühlschrank. Es gibt keine Badewanne, nur eine Dusche. Die Rezeption ist nicht rund um die Uhr besetzt. Es gibt weder Kaffee aus dem Automaten noch Getränke in der Hotellobby – eine Schade! Kurz gesagt: Der Service ist äußerst unprofessionell.

2026-04-20 • via Nuitee
V
Valerii • couple • de
1
Cons:

The listing is misleading. It was not mentioned that the shower is shared. The room does not match the photos. I visited the property but left immediately and did not stay. Be careful when booking.

2026-04-16 • via Nuitee
F
fouad • couple • de
1
2026-04-15 • via Nuitee
C
Christine • solo_traveller • at
7
2026-04-15 • via Nuitee
R
René • family_with_children • de
10
2026-04-07 • via Nuitee
I
Iman • solo_traveller • de
1
2026-03-27 • via Nuitee
M
mustafa • family_with_children • de
3
2026-03-21 • via Nuitee
C
Cristian • couple • de
7
2026-03-18 • via Nuitee
Y
Yunus • couple • de
3
2026-03-18 • via Nuitee
G
Guy • couple • gb
1
great location but room was poor
Cons:

I hade 2 windows and only one curtain which covered one window so room was light at 5am , WI-FI would not connect, rooms were very dirty but shower was clean and double bed had only a single duvet

2026-03-16 • via Nuitee
U
Umberto • solo_traveller • it
6
Appena decente
Pros:

Posizione. Molto vicino alla Fiera

Cons:

Dimensioni della camera

2026-03-13 • via Nuitee
M
Mehmet yeter • solo_traveller • tr
8
2026-03-10 • via Nuitee
F
Ferad • family_with_children • de
1
Pros:

Ser schechte

2026-03-09 • via Nuitee
R
Ronny • couple • de
2
2026-03-08 • via Nuitee
M
Mohammad • family_with_children • de
10
Pros:

Service hat es mir sehr gefallen sehr nette Mitarbeiter bin sehr zufrieden

2026-03-05 • via Nuitee
S
Senad • solo_traveller • de
1
2026-03-04 • via Nuitee
M
Malarciuc • solo_traveller • de
10
2026-03-01 • via Nuitee
M
Matthias • solo_traveller • de
6
Pros:

Für den Preis OK.

Cons:

Sehr hellhörig.

2026-02-26 • via Nuitee