Hotel Capri Playa a una calle de la Playa Regatas

Hotels
7.7 (330 reviews)
944 Xicoténcatl , Veracruz , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with cleanliness
Inconsistent service quality

Categories

Cleanliness
6.6
Several reviews indicate issues with cleanliness, specifically mentioning dirty bathrooms and rooms.
Service
8.56
Mixed reviews on service, with some mention of friendly staff but also negative experiences with reception.
Location
9.6
Repeatedly highlighted as excellent, with easy access to the beach and local amenities.
Room Quality
7.06
Average quality of rooms with some mentioning outdated features and issues with maintenance.
Amenities
7.09
Amenities mentioned include the presence of WiFi and a fridge, but there are complaints about WiFi quality.
Value for Money
7.55
Generally perceived as a fair price for the service and location, but concerns about cleanliness affect this.
Food and Beverage
7.6
No specific mentions in the reviews, assigning a standard rating.
Overall Experience
7.57
Overall experience reflects a mix of positive and negative aspects, leading to an average score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:15

Property Description

Beach Proximity and Free Amenities
Hotel Capri Playa is conveniently located just steps away from Regatas Beach and a short distance from other popular beaches in Veracruz. Guests can enjoy the convenience of free WiFi and complimentary private parking during their stay.

Comfortable Accommodation
Each room at Hotel Capri Playa is thoughtfully equipped with modern amenities such as a flat-screen TV, private bathroom, and cozy bed linens. The 24-hour front desk, tour desk, and currency exchange services ensure that guests have a comfortable and hassle-free experience.

Nearby Attractions
Situated close to key attractions like the Mexico Naval Museum, Asuncion Cathedral, and Veracruz Aquarium, Hotel Capri Playa offers easy access to explore the cultural and historical landmarks of the city. Book your stay now for a memorable experience in Veracruz.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.7
Based on 330 reviews
Cleanliness: 6.6
Service: 8.56
Location: 9.6
Room Quality: 7.06
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.57
G
Gamaliel • family_with_children • mx
9
2026-02-13 • via Nuitee
G
Gabriela • family_with_children • mx
8
2026-02-13 • via Nuitee
G
Germán • couple • mx
10
FRESCO
Pros:

LA UBICACIÓN Y EL SERVICIO

Cons:

TODO MUY BIEN

2026-02-11 • via Nuitee
M
Mejia lopez • family_with_children • mx
10
2026-01-30 • via Nuitee
R
Ramírez • family_with_children • mx
1
Piénsalo 3 veces antes de hospedarte en Hotel Capri
Pros:

Nada, es el peor alojamiento donde me he hospedado

Cons:

Todo, el lugar está horrible, adentro de las habitaciones no hay ni siquiera una silla para cambiarse, no hay repisas ni cajoneras, huele muy mal, el olor del drenaje sale de la coladera del baño, las puertas super viejas, las camas incomodisimas, las sábanas manchadas y de las toallas ni hablemos, el trato terrible por parte del personal, solo ponen un horno de microondas y una cafetera super pequeña en la "recepción" con vasos de unicel, no recomiendo para nada este lugar

2026-01-30 • via Nuitee
O
Oscar • extended_group • mx
10
2026-01-29 • via Nuitee
M
Martinez • family_with_children • mx
10
Pros:

La atención del personal y áreas cerca del mar

2026-01-29 • via Nuitee
H
Humberto • family_with_children • mx
9
2026-01-28 • via Nuitee
N
Nicolas • solo_traveller • mx
4
2026-01-26 • via Nuitee
A
aneliz • family_with_children • mx
1
Una mala experiencia
Pros:

Solo la amabilidad de la recepcionista

Cons:

No me gustó la habitación asignada (109) era completamente cerrada, olía muchísimo a humedad y no era en absoluto nada que ver con las fotos que promocionan.

2026-01-25 • via Nuitee
M
miguel ángel • family_with_children • mx
6
Pros:

La ubicación

Cons:

Las instalaciones

2026-01-23 • via Nuitee
A
Alan Alejandro • family_with_children • mx
10
2026-01-23 • via Nuitee
D
Donna J Damron • family_with_children • us
8
2026-01-21 • via Nuitee
J
Jose • family_with_children • mx
9
Pros:

Es un hotel sencillo, pero muy agradable

2026-01-21 • via Nuitee
L
Luis • couple • mx
10
Agradable
Pros:

Excelente ubicación

Cons:

Todo ok

2026-01-20 • via Nuitee
A
Ashly Mariam • family_with_children • mx
10
Sin duda volvería a quedarme allí
2026-01-20 • via Nuitee
L
Luis Antonio • couple • mx
9
Pros:

Que hay internet

Cons:

El ruido en la recepción

2026-01-20 • via Nuitee
G
Guadalupe Fabiola • family_with_children • mx
8
2026-01-19 • via Nuitee
V
Viridiana Irai • couple • mx
7
Regular
Pros:

La ubicación

Cons:

La recepcionista es muy tajante

2026-01-19 • via Nuitee
A
Alcala • family_with_children • mx
6
Pros:

La cercanía a la playa

Cons:

Que el horario de la alberca es muy temprano y ni pudimos usarla y que los baños no estaban tan bien, las llaves sonaban feo y hacia ruido horrible

2026-01-18 • via Nuitee