Holiday Inn Express El Paso-Downtown an IHG Hotel

Hotels
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Holiday Inn Express
8.7 (473 reviews)
409 East Missouri Avenue , El Paso , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Good breakfast variety
Cons:
Dirty rooms
Unhelpful staff
Noise issues

Categories

Cleanliness
7.26
Multiple reviews indicated issues with dirty rooms and unclean sheets.
Service
9.23
Generally positive sentiment, though some reviews indicated staff could be unhelpful.
Location
9.77
Very convenient location mentioned positively in several reviews.
Room Quality
8.22
Some complaints about noise and bed comfort, but generally acceptable.
Amenities
8.75
Good 24/7 coffee and breakfast options mentioned positively.
Value for Money
9.21
Overall reasonable value considering location and amenities.
Food and Beverage
7.76
Breakfast was often rated well, but some complaints about quality.
Overall Experience
9.43
Mixed experience with several positive elements overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:04

Property Description

Pet-Friendly Hotel with Complimentary Breakfast and High-Speed Internet

Convenient Amenities in Guest Rooms

Guests at Holiday Inn Express El Paso-Central can enjoy a comfortable stay with in-room coffee maker, microwave, and refrigerator. The rooms also offer cable TV and a spacious work desk for added convenience.

On-Site Facilities for Relaxation and Productivity

The hotel boasts an outdoor pool, laundry facilities, fitness center, and business center. Whether guests want to unwind by the pool or stay productive during their stay, this hotel has them covered.

Explore Nearby Attractions

Located minutes away from the University of Texas, El Paso Convention Center, and In Sights Science Museum, guests have easy access to popular attractions. And with Western Playland Amusement Park and Border Patrol Museum just a short drive away, there's something for everyone to enjoy.

Book your stay at Holiday Inn Express El Paso-Central for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 473 reviews
Cleanliness: 7.26
Service: 9.23
Location: 9.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 7.76
Overall Experience: 9.43
E
ELOY ALBERTO • couple • mx
8
Pros:

UBICACION

Cons:

QUE NO ME REGRESARON EL DEPOSITO PAGUE CON TARJETA Y NUNCA ME LLEGO EL REEMBOLSO DEL DEPOSITO Y AUN LO SIGO ESPERANDO EN MI TARJETA DE CREDITO.

2026-11-07 • via Nuitee
J
Julie • couple • us
7
Room was comfortable
Pros:

Easy access

Cons:

Front desk person was rude

2026-11-06 • via Nuitee
S
SHAY-PING • couple • us
10
Great location and staff
Pros:

Breakfast and staff

Cons:

None

2026-11-05 • via Nuitee
F
FATEMEH • solo_traveller • mx
1
Pros:

The location. It was close to our office

Cons:

It was dirty and old.
Not hot water. If you are lucky ; you get warm water to take a shower and the serious problem was the noise . It was next to the highway . It was impossible to sleep. Stay away from room 403 ... Never ever I would stay there. It was like I was staying on the street; sleeping on the street next to the cars.

2026-11-03 • via Nuitee
N
Norma • couple • us
7
Accessible a mis necesidades
Pros:

El desayuno riquisimo, personal amable

Cons:

Me toco de lado de la carretera y el ruido de los autos pasando toda la noche

2026-11-03 • via Nuitee
V
VR • family_with_children • us
10
2026-11-01 • via Nuitee
L
Lorenzo • couple • us
10
2026-10-29 • via Nuitee
G
Gerardo • couple • us
10
2026-10-28 • via Nuitee
P
Patrice • family_with_children • fr
8
Dommage pour l'insonorisation mais bon hôtel par ailleurs
Pros:

- Le rapport qualité-prix excellent, petit déjeuner compris
- le petit déjeuner ;
- quartier sûr pour El Paso ;

Cons:

Assez bruyant pour les chambres donnant sur l'autoroute : l'insonorisation est très insuffisante, y compris dans les étages élevés de l'hôtel ;

2026-10-27 • via Nuitee
K
Keyra • couple • us
10
Pros:

I like the location, everything was clean and the staff was friendly.

2026-10-27 • via Nuitee
L
Lionel • family_with_children • fr
7
Bien mais sur la route
Pros:

Bien situé, on peut parcourir le centre à pied. Et le parking est bien pratique.

Cons:

Accueil moyen (ça ne coûte rien un sourire).
La chambre bruyante (sur le périphérique)

2026-10-24 • via Nuitee
J
Judith • couple • mx
6
Pros:

ubicacion

Cons:

el trafico es demasiado ruidoso si te toca del lado del freeway es imposible dormir

2026-10-22 • via Nuitee
B
Bashar • family_with_children • jo
1
2026-10-21 • via Nuitee
J
Jodi • solo_traveller • us
4
Need better parking
Pros:

The continental breakfast was wonderful, the bed was comfy

Cons:

Better parking area can’t get in and out easily. Also freeway sounds like a race track when trying to sleep. Elevator sounds like a rollercoaster every time someone used it and it was right next to my room.

2026-10-19 • via Nuitee
T
Tigerlily • family_with_children • us
10
Would definitely come back
Pros:

The children thought they had the best breakfast ever

2026-10-15 • via Nuitee
J
Jesus alberto • family_with_children • us
10
Pros:

Súper excelente

2026-10-15 • via Nuitee
S
Simona • couple • mk
10
Great
Pros:

Great location, friendly staff, very clean

Cons:

Nothing to cy

2026-10-14 • via Nuitee
S
Sarina • family_with_children • us
7
Overall great value
Pros:

Location. Staff was friendly. The hot breakfast was good. I really liked the sausage. The bed and pillows were comfortable. It was pretty quiet at night. Elevator was always available

Cons:

You could tell the bathroom was a bit old, a little worn down. The plumbing in the shower and the sink drained slowly and the toilet was in a slightly awkward position. Whenever I used the sink half the time, my leg would brush against the toilet, which was a bit uncomfortable. I have no idea if it was related to the room since it was only 3 nights but I had allergies every single night. That got worse at night so I don't know if it's the room or just El Paso.

2026-10-14 • via Nuitee
K
KIMBERLY • solo_traveller • us
10
2026-10-13 • via Nuitee
L
Laura Ivonne • family_with_children • mx
7
Cons:

No sé respeto el precio de reserva por eso prefiero no usar su pagina

2026-10-12 • via Nuitee