The Cloud Castle I Couple Friendly I Pvt Balcony I Open Air Terrace I Serviced Villa I Bonfire I Kasauli By Exotic Stays

Hotels
the Cloud Berry, near matla road Dharampur, Kasauli , Kasauli , IN

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Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Terrace
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Review Highlights

Pros:
Polite behaviour of staff
Good food quality
Cons:
Non-AC rooms
Limited amenities and food options

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, but there were also complaints about cold food and lack of some items.
Service
8.3
Polite behavior of the staff was consistently appreciated by the guests.
Location
8.1
The hotel's location was commended for being convenient and close to key landmarks.
Room Quality
7.8
The room quality received mixed feedback, with some complaints about non-AC rooms.
Amenities
7.2
Guests commented on the limited availability of amenities such as cold drinks, juice, and sweet dishes.
Value for Money
6.9
Some guests expressed disappointment with the value for money due to non-AC rooms and limited amenities.
Food and Beverage
7.3
Mixed feedback on the food and beverage, with some guests appreciating the good food quality while others criticized the limited options.
Overall Experience
8
Despite some drawbacks, most guests had a positive overall experience and found the staff's behavior exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 19:41

Property Description

Spectacular Views: Enjoy a private balcony at The Cloud Castle to soak in the breathtaking vistas of Kasauli's landscape.

Luxurious Amenities: Indulge in the open-air terrace and cozy up by the bonfire during your stay at this serviced villa.

Convenient Services: With free WiFi, room service, and a 24-hour front desk, your comfort is our top priority at Kasauli By Exotic Stays.

Experience a heavenly retreat at The Cloud Castle in Kasauli by making your reservation now for an unforgettable getaway.

Important information:

This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location