Holiday Inn Express & Suites Murfreesboro West by IHG

Hotels
•
Holiday Inn Express
9.1 (106 reviews)
2230 Medical Center Parkway , Murfreesboro , US

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms and public areas
Comfortable beds
Friendly, helpful staff
Convenient/central location
Good breakfast selection (when available)
Cons:
Inconsistent breakfast availability / items running out
Price perceived as high by some guests
Occasional issues with water pressure or room AC
Had to request pool towels; occasional noise or firmer beds for some

Categories

Cleanliness
9.8
Repeatedly praised in many reviews: 'very clean', 'clean facility', 'clean room' and clean lobby noted throughout.
Service
9.6
Staff described as friendly and extremely helpful in multiple reviews; one guest reported an issue obtaining a checkout receipt but overall service sentiment is very positive.
Location
9.5
Frequently called convenient, centrally located, and well-situated for shopping/dining; several guests highlighted location as a plus.
Room Quality
8.7
Beds were often described as very comfortable but a few guests found the bed or pillows too firm; occasional complaints about weak water pressure and one AC failure.
Amenities
8.8
Breakfast buffet and pool noted as positive amenities; some operational issues (pool towels had to be requested, breakfast items ran out) were mentioned.
Value for Money
8.2
Mixed sentiment: several guests called it affordable or good value for the area, while others felt it was expensive for the hotel's level.
Food and Beverage
8.7
Breakfast often praised (some called it amazing), but multiple comments about missing items, early cutoff time, or running out of popular items (cinnamon rolls, Danish).
Overall Experience
9.5
Consistently positive overall — many guests said they'd return, called stays comfortable and relaxing, and highlighted cleanliness and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Convenient Location
Situated in Murfreesboro, Holiday Inn Express & Suites Murfreesboro West offers easy access to nearby attractions such as Lane Motor Museum and Johnny Cash Museum.

Modern Amenities
Enjoy access to a fitness center, shared lounge, and terrace during your stay. The 24-hour front desk and ATM provide convenience and peace of mind.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with essential amenities like a flat-screen TV and private bathroom. Start your day right with a buffet or American breakfast at the hotel.

Book your stay at Holiday Inn Express & Suites Murfreesboro West, an IHG Hotel, and experience comfort and convenience in Murfreesboro.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 106 reviews
Cleanliness: 9.8
Service: 9.6
Location: 9.5
Room Quality: 8.7
Amenities: 8.8
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9.5
Y
Yarbrough • extended_group • us
9
Pros:

The area is so an well kept!

Cons:

A little on the expensive side

2026-11-07 • via Nuitee
T
Tiff2003 • couple • us
4
Pros:

It is a nice location. Front desk staff was amazing. Housekeeping was horrible. I had to go up to the front desk everyday for something. They never came to clean our room or even ask if anything additional was needed.

Cons:

Housekeeping...no knock asking if you wanted the room clean, clean towels, not even to check how much toilet tissue you had.

2026-11-05 • via Nuitee
T
Tekisha • family_with_children • us
10
2026-11-04 • via Nuitee
G
Geiger • couple • us
10
I will probably return to the Holiday Inn Express in Murfreesboro
Pros:

I liked being on the second floor. Elevator was fast. Property was very clean.

Cons:

Nothing. Everything was fabulous to me.

2026-10-26 • via Nuitee
D
Dylan • couple • us
10
2026-10-25 • via Nuitee
B
Bird • extended_group • us
10
2026-10-24 • via Nuitee
T
Thomas • couple • us
9
Overall, it was good what I needed for the location
Pros:

Clean and location

Cons:

Price

2026-10-15 • via Nuitee
H
Herbert • solo_traveller • us
10
Will return soon
Pros:

Staff was extremely helpful. Room was clean and comfortable.

Cons:

N/A

2026-10-10 • via Nuitee
T
Tamara • couple • us
7
Pros:

Convenient to road

2026-10-08 • via Nuitee
S
Sharyn • solo_traveller • us
10
A nice stop on the way to Memphis
Pros:

Good food at the breakfast buffet, comfortable bed, nice shower.

Cons:

N/A

2026-10-08 • via Nuitee
J
Jessica • couple • us
9
2026-10-08 • via Nuitee
L
Lisa • couple • us
9
Nice hotel good quality we enjoyed our stay, and the pillows were extremely comfortable!
Pros:

Good location and good value

Cons:

Could use a little more in regards to breakfast

2026-10-07 • via Nuitee
J
Jakius • couple • us
8
Was there for a short period, the hotel was clean, coffee was good!
Pros:

The cleanliness, coffee was excellent

2026-10-07 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

Beds were comfortable, room was clean as well as the pool

Cons:

Price..definitely on the expensive side without it being a luxury hotel

2026-09-17 • via Nuitee
N
Nathan • extended_group • us
10
2026-09-17 • via Nuitee
L
Lisa • solo_traveller • us
9
2026-09-09 • via Nuitee
F
Frank • solo_traveller • us
7
2026-09-08 • via Nuitee
B
brian • couple • us
10
Exactly what we needed. Clean, comfortable, and extremely convenient.
Pros:

Location and overall facility

Cons:

Shower could have had more pressure, but not a drawback.

2026-09-08 • via Nuitee
T
Tabatha • couple • us
10
We had a nice comfortable and relaxing 3-night stay..
Pros:

Everything was great...

Cons:

We appreciated everything..

2026-09-03 • via Nuitee
C
Carlin • couple • us
10
2026-09-02 • via Nuitee