Extended Stay America Premier Suites - San Antonio - Schertz

Hotels
•
Extended Stay America Premier Suites
8.6 (60 reviews)
17648 Verde Parkway , Schertz , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed
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Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Cons:
Dirty rooms
Limited amenities
Breakfast needs improvement

Categories

Cleanliness
6.65
Numerous complaints about dirty rooms, including roaches and filthy bathrooms.
Service
10
Staff were noted as friendly and helpful during check-in.
Location
10
Great location mentioned with easy access.
Room Quality
8.12
Room problems reported, including unmade beds and insufficient items.
Amenities
8.16
Limited amenities noted, missing essentials like hair dryers and coffee makers.
Value for Money
8.61
Mixed feelings regarding value for the quality experienced.
Food and Beverage
8.64
Breakfast options criticized, suggest improvements needed.
Overall Experience
8.6
Overall dissatisfaction reported by one guest but positives noted by others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:39

Property Description

Convenient Location: Located just 23 km from popular attractions like Schlitterbahn Waterpark Resort and Comal Park, our hotel offers easy access to key destinations.

Modern Amenities: Enjoy comfortable stays in our air-conditioned rooms equipped with a desk, flat-screen TV, and free WiFi. Relax and refresh in rooms featuring private bathrooms and complimentary toiletries.

Exceptional Service: Our dedicated staff at the 24-hour front desk are here to ensure your needs are met promptly and efficiently.

Book your stay at Extended Stay America Premier Suites - San Antonio - Schertz for a seamless and enjoyable experience!

Important information:

Housekeeping service is offered every 7 days. For stays of 7 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 60 reviews
Cleanliness: 6.65
Service: 10
Location: 10
Room Quality: 8.12
Amenities: 8.16
Value for Money: 8.61
Food and Beverage: 8.64
Overall Experience: 8.6
C
Carol • solo_traveller • us
5
Pros:

Room was spacious and clean. AC worked well.

Cons:

There were no amenities provided apart from the bare minimum. We had to ask for coffee cups, sweetener and creamer, and a coffee maker. There was only one trash can and that was in the bathroom..The whole place was very bare bones, no carpeting minimal furniture, and had a very industrial feel. Not a place to make one feel welcome and comfortable. The bed and pillows were fine. What passed for "breakfast " consisted of packaged honey buns, yogurt, fruit, coffee, and not much else.The name "premier" didn't fit the experience by any stretch of the imagination. In short, I will not make the mistake of booking a room here ever again.

2026-07-09 • via Nuitee
C
Casarez • couple • us
8
2026-05-18 • via Nuitee
R
ruben • solo_traveller • us
9
2026-05-11 • via Nuitee
S
Sergio • couple • us
10
Pros:

La amable que fue la recepcionista mi hija tenía un evento a las2pm la tarde y nosotros llegamos al hotel a las 12pm. Yo sabía que el check in es a las 3pm entonces pedí permiso si podia usar el lobby para que peinar y maquillar a mi hija. Y la recepcionista nos dio permiso de hacer el check in a las 12 dijo que podíamos usar el cuarto para estar más cómodo maquillando. Sin duda alguna volvería s ese hotel

2026-04-14 • via Nuitee
A
adriana • solo_traveller • us
8
2026-03-28 • via Nuitee
S
Staci • extended_group • us
8
2026-03-09 • via Nuitee
J
Jeremiah • solo_traveller • us
10
Pros:

No comment

Cons:

No comment

2026-02-10 • via Nuitee
P
patricia • couple • us
10
2026-01-19 • via Nuitee
C
Cheryl • family_with_children • us
9
Nice Friday Night Stay
Pros:

It is a very clean and comfy hotel!

Cons:

The breakfast could have a little more selection.

2026-01-18 • via Nuitee
J
Jacie • couple • us
8
Extended stay Schertz
Pros:

Very nice and clean

Cons:

Barely anything for breakfast

2026-01-15 • via Nuitee
C
Christopher • couple • us
9
2026-01-15 • via Nuitee
R
Rene • solo_traveller • us
8
2026-01-15 • via Nuitee
J
Jamalachi • couple • us
10
2026-01-15 • via Nuitee
S
Samantha • couple • us
10
2026-01-02 • via Nuitee
S
Samuel • family_with_children • us
10
Pros:

The walk-in shower

Cons:

No hair dryer

2025-11-06 • via Nuitee
C
Christiane • couple • us
9
Pros:

Location was great and very clean and comfortable. Staff was wonderful and very helpful when we were having problems with their internet being down.

2025-10-15 • via Nuitee
Z
Zona
10
Pros:

Comfortable and clean room

2025-10-11 • via Nuitee
J
Jose • partner
10
Pros:

Very nice location

2025-10-03 • via Nuitee
J
Jennifer
8
Pros:

Newer hotel and still has that “new” smell which is a win for me! Bed was hard and sheets were rough. Very no frills and cheap quality everything. No hairdryer, lotion, etc in bathroom. Room has a little kitchenette, but you have to ask for plates and utensils. Was fine for what I needed.

2025-09-29 • via Nuitee
E
Eva
4
Pros:

There was no one at the desk to check us in for a good 5 minutes. She was showing someone a room. We got to our room and it was not ready. Beds were not made and was not cleaned. Said we were upgraded to a king bed which was what i had ordered to begin with

2025-09-28 • via Nuitee