Grand Inn Hotel - Macalister Road

Hotels
7 (94 reviews)
165-G-2, Jalan Macalister , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Fire extinguishers
First aid kit available
Invoice provided
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
6
Cleanliness issues noted; towels had odor and were thin.
Service
8.5
Staff friendliness was mentioned positively.
Location
8.5
Great location for accessing Loh Guan Lye hospital and nearby lunch places.
Room Quality
5.5
Mattresses and pillows were of poor quality; not refurbished.
Amenities
6
Basic amenities lacking; no shower gel or toothpaste.
Value for Money
7.5
Good value for the price but cleanliness could improve.
Food and Beverage
7
Food options nearby, but no on-site offerings mentioned.
Overall Experience
7
Mixed feelings due to cleanliness and room quality, but overall met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:26

Property Description

Convenient Location
Located in central Georgetown, Grand Inn Hotel is just a 5-minute drive from Komtar. Explore popular attractions such as Gurney Plaza, Penang Hill, and Batu Ferringhi Beach within a short drive away.

Comfortable Accommodation
Enjoy a comfortable stay in air-conditioned rooms equipped with modern amenities like a flat-screen TV, telephone, and en suite bathroom. Need something extra? Just ask for ironing facilities or a hairdryer.

Convenient Amenities
Benefit from complimentary Wi-Fi, free parking, and a 24-hour front desk. Stay hydrated with a water dispenser on each floor and utilize fax, photocopying services, and luggage storage for added convenience.

Book your stay at Grand Inn Hotel now for a memorable experience in Georgetown!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that there is a Local Council Fee of MYR 2 per room per night imposed by the Penang State Government. This is to be paid directly to the property upon check-in.
Please note that debit cards are not accepted at the property. Payment must be made via a Visa or MasterCard credit card only.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 94 reviews
Cleanliness: 6
Service: 8.5
Location: 8.5
Room Quality: 5.5
Amenities: 6
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7
C
CHEAH FOOK • family_with_children • my
9
2026-01-31 • via Nuitee
N
norzaidah binti mat noh • couple • my
6
2026-01-23 • via Nuitee
G
Gunasilan • couple • my
8
2026-01-23 • via Nuitee
T
Thevi • couple • my
10
2026-01-14 • via Nuitee
R
Robin • family_with_children • id
8
A strategic place if you need to go to Loh Guan Lye hospital.
Pros:

The location is great if you need to see doctor at Loh Guan Lye Penang hospital. It is located near a good lunch place. It has elevator that helps old person to go up to the room.

Cons:

Could have been cleaner. But with this price, it already met my expectation. 😁

2026-01-13 • via Nuitee
R
Rahmah • couple • my
8
Pros:

Location and staffs friendliness

Cons:

Room size and no icebox

2026-01-05 • via Nuitee
A
Abdul Aziz • extended_group • my
8
2025-12-28 • via Nuitee
C
Chew Ping • family_with_children • my
6
2025-12-23 • via Nuitee
C
Carl Aksel • family_with_children • th
2
Pros:

Location.
Tv with you tube

Cons:

Not even a bottle of water in the room.

2025-12-21 • via Nuitee
Y
Yong Kong • couple • my
3
2025-12-20 • via Nuitee
D
Doya • couple • my
8
2025-12-14 • via Nuitee
Y
Yap • family_with_children • my
2
2025-11-09 • via Nuitee
Y
yoke woon • solo_traveller • my
10
2025-10-22 • via Nuitee
E
ELMEI • couple • my
5
2025-10-21 • via Nuitee
W
Wong • couple • my
7
Pros:

Low price, easy access with parking

Cons:

No shower gel and toothpaste

2025-09-20 • via Nuitee
I
INTAN FARIZA • family_with_children • my
6
hotel okey, cuma fasalitis kurang
Pros:

lokasi ke gerai popular dekat dari hotel dan tidak menggambil masa yang lama

Cons:

towel hotel berbau dan sangat nipis. Sediakan peti ais mini agar boleh menyimpan minuman.

2025-09-16 • via Nuitee
A
Arun • couple • my
10
2025-09-13 • via Nuitee
K
Keshen • family_with_children • my
4
Crappy mattress, pillow and divan
Pros:

Location and parking was available

Cons:

The hotel has not been refurbished. The mattress spring could be felt (very old). Cheap pillows and the divan is torn. Shower gel had rotten smell.

2025-09-12 • via Nuitee
J
JUDNELLEON • extended_group • my
8
2025-08-11 • via Nuitee
Z
Zamri • family_with_children • my
8
2025-08-05 • via Nuitee