Hotel Moana Shinjuku (Adult Only)

Hotels
8.1 (9 reviews)
Shinjuku-ku Kabukicho 2-30-3 , Tokyo , jp

Facilities

Air conditioning
Room service
Lift / Elevator
Hot tub/Jacuzzi
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great room quality
Convenient location
Cons:
Cleanliness issues
Privacy concerns with service

Categories

Cleanliness
7.41
The cleanliness was decent but could be improved due to ash on the coffee table.
Service
8.38
The staff, particularly the manager, were reasonable despite some issues with privacy.
Location
8.42
The location was convenient for guests.
Room Quality
8.37
The room quality was high, with great amenities like an outdoor bath.
Amenities
8.4
The amenities in the room were very good.
Value for Money
7.86
Good enough for a short stay but not recommended for longer durations.
Food and Beverage
8.01
Standard quality for this hotel tier.
Overall Experience
7.98
Mixed feelings; great room and location, but service issues impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:37

Property Description

Luxurious Amenities
Indulge in the hot tub at Hotel Moana Shinjuku for a relaxing experience after a day of sightseeing.

Prime Location
Located near Okubo Park and Korea Museum, our hotel provides easy access to Tokyo's attractions.

Comfortable Stay
Enjoy modern comforts like air conditioning, free WiFi, and room service during your stay with us.

Experience the ultimate blend of comfort and convenience at Hotel Moana Shinjuku - book now for an unforgettable stay.

Important information:

This is an adult only hotel. Guests must be 18 years or older to stay. This hotel is not intended for families.

Please note all guest rooms are smoking rooms; however, rooms can be deodorized upon request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 9 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.01
Overall Experience: 7.98
J
Jeremie couple fr
10
Avis chambre
Pros:

La chambre était vraiment très bien, la dame a l'accueil très gentille et les équipements de la chambre étaient très bien (bain extérieur, lit, canapé)

Cons:

La propreté est bien, cependant elle pourrait etre amélioré (présence de cendre sur la table basse)

2025-11-20 via Nuitee
H
Heesoo couple us
2
Do not recommend a multi-day stay for non-Japanese
Pros:

The location was convenient. The Manager (not the front lady) was reasonable with trip changes.

Cons:

I had to return the keys every time I had to leave the hotel and come back. The front desk woman was asking every time when I was returning and with whom(with my girlfriend) and why I was with a girl last time but not today etc., and the violation of privacy almost felt like she was running a dormatory and not a hotel. It got so annoying and frustrating I left the hotel a day early. I would not recommend this place for anything longer than a rest (4-5 hours). The facility is good enough to warrant a couple hour visit.

2025-11-13 via Nuitee
J
julie couple lu
7
2025-07-06 via Nuitee
A
Andy young couple au
9
Great for a couple's getaways
Pros:

The room was insanely spacious. There are a lot of amenities in the room to use. The outdoor open spa area was huge and comes with bath salt and bubble bath. The cool bit was the curtain leading out to the open spa. I'll leave it as a surprise

2025-02-10 via Nuitee
J
Jerome young couple jp
8
Very good
Pros:

The room was very spacious and clean, it was a little bit expensive because i booked during christmas night.

2024-12-25 via Nuitee
L
Lim solo traveller sg
10
Exceptional
2024-11-02 via Nuitee
S
Samira young couple fi
9
Superb
2024-01-27 via Nuitee
D
Debbie young couple us
5
Passable
2023-01-31 via Nuitee
C
Cosmin young couple ch
9
Superb
2023-01-01 via Nuitee