Rose - Hôtel Invisible

Climatisation défectueuse. Plus de 26 degrés dans la chambre et aucune façon d'ouvrir une fenêtre.

Il y a beaucoup d’itinérance dans le quartier et il y a un bar à côté, c’était un peu bruyant dehors.

Matelas +/- confortables

I rarely leave negative reviews, but I feel strongly that future travelers—especially families—should be aware of what we experienced at this hotel.

This hotel has no front desk or receptionist. All communication is handled strictly via email, which might seem convenient but caused serious issues for us. When we arrived two hours before check-in, there was no place to wait inside. With two young children, we had to stand on the street near downtown, which turned out to be a very unsafe environment.

The area surrounding the hotel had many homeless individuals, some of whom were shouting loudly. To make matters worse, during our short wait, we witnessed a bicycle theft right in front of us, along with other unsettling incidents. My children were extremely frightened, began crying, and even asked to leave the city entirely. It was heartbreaking, and completely ruined the beginning of our trip.

Once we were finally able to check in, my kids were so upset that they refused to leave the room for the rest of the day. As a result, our one-day trip was entirely ruined, since I couldn’t take them out again.

The next morning, things got even worse. When I went to retrieve my car from the parking garage, I couldn’t find an accessible door—all entrances were locked. I spent over two hours (from 8:00 AM to 10:30 AM) trying to get help. I called and emailed multiple times, but no one responded. Meanwhile, my children were crying and begging to just go home. I cannot express how helpless and stressful that situation was.

This was, without exaggeration, one of the worst hotel experiences I’ve ever had. If you're traveling with family or value responsive service and safety, do not waste your vacation by booking this hotel.

L'info prévente: Je n'avais pas réalisé qu'il y avait des services supplémentaires.
Quelqu'un sur place à qui s'adresser au besoin. Cela donnerais aussi un plus grand sentiment de sécurité (bien que j'ai aimé le côté autonomie de la réservation et du séjour, l'endoit est assez contigu, peu éclairé et clientèle eclectique comme il se doit.

- The refrigerator was quite hot, I would say due to not enough ventilation could be a fire hazard.
-would be nicer if there was an elevator. ( not easy carrying luggage up the stairs .
-Ice bucket in the room but no ice machine or vending machines .
Could have another mirror outside of the bathroom incase the bathroom is being used .

Bar en bas Voyon donc !!
qui résonne la musique jusqu’à 3am nous devions nous lever à 7:00
Nous prenons un hôtel qui a comme but de dormir la nuit et voilà 4 personnes qui ne dorment pas avant 3:30 am wow vraiment!!!!

L'insécurité le soir.