Wave Cloud9

La seule chose négative était la douche (eau froide) et pas très puissante.

It was so much insects in there. We believe it was insect eggs on the floor and not clean at all. We heard something in the ceiling as well. We were supposed to be there for two nights. Had to check out 2 hours after checking in.

トイレの水が流れないのでバケツで流すスタイル。雨が続き、部屋が一階だったためか、室内の湿気が気になりました。

The bathroom could have been bit cleaner

in this room, there were a lot of mosquitos and the power always turn off every 3 mins. They transferred us in a different hostel but room is so small unlike to what we originally booked although they refunded us a little amount but better not to book this room.

Room is old and was not thoroughly cleaned when we arrived most especially the bathroom. Booking comes with breakfast but they send your breakfast to the room with a takeout box since their main cafe is close for renovation. Owner, Ms Sheilla is responsive through text while we were in the property. However, I was not anymore responded when I was asking for a sales invoice.

Rats in the ceiling really bothered me during my stay.
No flush in toilet and water in bidet is either weak or doesn’t have any pressure at all.
The water coming from the faucet smells like LPG
Main door double lock is not working (critical for safety of guest.
Weak signal and wifi connection.

Bathroom = lock is broken . I almost got locked out inside the bathroom . I told the reception but did not do anything. No toilet paper inside de the bathroom . It was addressed also to the reception but nothing was done . Toilet flush is broken ! Won’t flush at all . . Bed with ants . Cockroach almost went inside my suitcase

Water pressure in bathroom/shower not great.

Aircon was not working well and frequent electricity interruptions.

Terrible beds, steep stairs to carry luggage up and down the stairs, awful service. The bathroom was horrible. No sink in the bathroom. Toilet leaked. Lack of bedding and bathroom mats which had to ask for. Single bed had mould. Awful shower and terrible bed to sleep on. Breakfast not good. Ordered coconut water and they spilt it and served me it still half empty. Made a comment about it and said I had to have it. Lack of towels available and toilet paper too. There was a light that would turn off so the room not dark and hard to sleep. All this was reported to management whom the owner is. Foreigner and not there but the girlfriend was and did not do anything but compensate for breakfast which was rice, sausage and eggs that weren’t not nice. Could not get a refund so I could not stay elsewhere. Terrible and worst experience. The noisy generator from next door kept us up. Worst wifi too which was slow. Power kept going on and off which was annoying and frustrating. Staff were rude and always on their phones.