Pets allowed

Facilities

Express check-out
Electric car charging station
Free WiFi
Luggage storage
Express check-in/check-out
Wheelchair accessible
Express check-out
Smoke-free property
Express check-in
Offsite parking reservations required
See all facilities

Review Highlights

Pros:
Clean and fresh rooms
Good amenities
Cons:
Service related issues
Room key accessibility

Categories

Cleanliness
3.25
Standard quality for this hotel tier.
Service
4.75
Had issues with room key and alternative accommodations.
Location
4.75
Standard quality for this hotel tier.
Room Quality
4.75
Room was clean and equipped with amenities.
Amenities
4.75
Every amenity in the room for a pleasant stay.
Value for Money
4.75
Expectations exceeded for the price.
Food and Beverage
4.75
Standard quality for this hotel tier.
Overall Experience
4.25
Mixed feelings due to service and room key issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:21

Property Description

Convenient Amenities

Enjoy complimentary wireless internet access and a vending machine during your stay at The X Hotel.

Luxurious Accommodations

Relax in one of our 25 guestrooms with Smart televisions, memory foam beds, and premium bedding for your comfort.

Prime Location

Located in Hove, just a short walk from Brighton Beach and minutes away from Brighton Centre, The X Hotel is the perfect choice for your stay. Book now and experience the vibrant city of Brighton!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

4.6
Based on 53 reviews
Cleanliness: 3.25
Service: 4.75
Location: 4.75
Room Quality: 4.75
Amenities: 4.75
Value for Money: 4.75
Food and Beverage: 4.75
Overall Experience: 4.25
B
Ben family
2
Pros:

After not having a key for our room, we waited 4 hours for locksmith to find it was a double and not twin as booked. Older siblings sharing a room. Would not give us alternative room so got a 3 hour train home. Ruined our weekend

2025-06-27 via Nuitee
M
Mark
8
Pros:

I have read other reviews about this hotel after I had booked it, and those reviews were disgusting. Whatever people expect for the price of this hotel are beyond my reasoning. It was clean, fresh and every amenity in the room for a pleasent stay, which I most definitely had.

2025-06-27 via Nuitee
P
Pascale
2
Pros:

Only good thing was the man on the desk checking us in, otherwise I can’t say I’ll stay here again. There must be nice rooms downstairs but upstairs felt like nobody cares about them as they’re cheaper rooms, don’t think anyone’s given the room a proper clean in a while as there was fresh bedding

2025-06-19 via Nuitee
C
Colin
4
Pros:

mouldy bathroom could'nt use it had to use friends room!
how can check in take 40 minutes ! shame about this place is its a dump but in the perfect spot. i would'nt reccomend this hotel to a dead rodent, they have even left this place

2025-06-17 via Nuitee
J
Jeda
10
Pros:

We love this hotel so much.

2025-06-16 via Nuitee
D
Dionne
2
Pros:

The check in process took all week to navigate. Lots of forms and only a whatspp group. The website on line booking form did not work. The hotel is tired, frightening and very very dirty.
Never stay there again

2025-06-15 via Nuitee
E
Ellen family
4
Pros:

Didn't look like the pictures online. Peeling wallpaper, general unkempt vibe to the room, and also the room seemed to be on a slope. The door to our room wouldn't fully close. Awkward way of getting in and out of the room (the keys were tied to the door), facilities listed on the ad for the hotel just straight up weren't there. The view from the window was just a blank wall.

The man at reception was very friendly and helpful though so they're doing something right.

2025-06-14 via Nuitee
N
Nicholas
2
Pros:

I was on a short trip with my partner we had not been on vacation for over two years I thought this place was nice as the pictures on the website look amazing and showed rooms with a balcony under the superior double room tab . Leading up to my arrival I was bombarded with Wassap messages saying I needed to pay an extra fee for what I’m still unaware for what ..on my arrival I asked about the room with balcony and was told they don’t have rooms with balcony’s when I challenged that I asked for that the staff laughed at me . As well the room was terrible . The first night I tried to shower and the water literally dribbled out the shower head so could not shower even though I had been travelling from another country since 4am . As well I had requested a room with a bath tub and I got a room with a tub but no plug to actually plug the drain . The staff while cleaning the same afternoon were so noisy in the corridors basically from 3pm to 6pm it was loud and annoying when I approached theme staff aswell they said it is not noisy am and I said no the hotel is not noisy you the staff are they also looked at me in amazement . Please avoid I promise you I want my money back it was so terrible honestly please avoid at all costs .

2025-06-11 via Nuitee
A
Agnieszka
2
Scam
Pros:

I didn’t stay at the end
Couldn’t get in contact with anyone
The hotel is a scam
Charging extra hidden cost of £80 on top of the £50 for the room after you paid the £50

2025-06-10 via Nuitee
O
Owen
2
Pros:

Pictures looked nice we just needed a one night stay. We booked through hotels.com and had receipts and confirmation. We had a call an hour later from the hotel saying we have not paid and need to pay again, they said we needed to go there and pay them manually, the receptionist was very rude on the phone. After sending all receipts to them they said they would send code to get into the hotel (as self checkin). We we arrived at 8pm we had no code. We spent 45 minutes outside the hotel ringing/ texting the numbers provided to get our code to enter the hotel. Nothing. After 50 minutes another resident turned up who let us into the corridor, he managed to get hold of the owner for us and gave us our codes. We still received nothing from her. When we got into the room it was filthy. Dirt on absolutely everywall and skirting boards. I would not recommend this hotel to anyone. We’ve still not had any form of contact from the owner and when hotels.com spoke to her she told them we was met by the receptionist after waiting 45minutes (it was another resident).

2025-05-31 via Nuitee
T
Thi family
2
Pros:

I would not stay again as it was very misleading on the website. The room is not what was advertised so disappointed , No reception or staff member to speak to. The beds so uncomfortable to asleep on. Bedsheets wasn’t clean. I had ridiculous noise levels during the night which caused lots of unpleasant noise my children can’t falling asleep well.

2025-05-30 via Nuitee
V
Verified traveler
6
Ok for the money
Pros:

Friendly welcome and very easy to check in and access the property.

our particular room was very run down decor wise even for the cheap price that we paid. If your looking for a bed for the night then great but if it’s nice accommodation that your looking for then this isn’t the one .

2025-05-25 via Nuitee
F
Faryad
2
Pros:

The receptionist was so rude

2025-05-19 via Nuitee
J
Jeda
10
Amazing
Pros:

Amazing. Really helpful staff member Tim. Clean and lovely room will definitely come back

2025-05-02 via Nuitee
J
Jazmine
2
Stay away from here !!!!
Pros:

Absolutely terrible experience would stay away from this hotel very unprofessional turned up to no codes for doors then told our room wasn’t clean after waiting an hour we then got put into the room room that also wasn’t cleaned ! Then had to wait two hours for correct room to be cleaned come back and the staff told us we haven’t payed after realising they were mistaken our room was not ready till 11pm at night but had no choice at that time also rooms are nothing like images and dirty only one staff who was very very unprofessional

2025-04-29 via Nuitee
R
ruth
2
Pros:

Very poor communication for check in
Broken toilet seat
Very grotty for the price
Damage waiver that was non refundable
Charges for dog which

2025-04-28 via Nuitee
M
Mag
10
Pros:

Very nice and friendly staff room in good conditions. We will be back for sure

2025-04-18 via Nuitee
M
Mabintou family
10
Pros:

Very good we enjoyed we will definitely come back again

2025-04-15 via Nuitee
C
Christine
2
Awful place do not book here
Pros:

Horrendous! I left and checked out within half an hour! Check in was terrible via whattsapp, key code to private bathroom outside did not work so no acces to water or toilet. No communication available with hotel.. they still have not replied almost 24 hrs later! Will be chasing for a refund ... had to book another hotel for our night away.

2025-03-22 via Nuitee
V
Verified traveler
4
Not impressed
Pros:

Carpet had stains, tv remote had chewing gum stuck to it and was greasy, bed sheets were clean but that was about it. Overall stay was quite uncomfortable to be honest but convieniant to the city centre.

2025-03-13 via Nuitee