The City Club On Plein

Hotels
5.9 (548 reviews)
36 Plein Street , Cape Town , za

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Non-smoking throughout
Shallow end
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Exercise/lap pool
Japanese garden
See all facilities

Review Highlights

Pros:
Spacious room
Good location
Cons:
Dirty pool
Poor check-in process

Categories

Cleanliness
4.65
There were complaints about dirty pool and no mop in the bathroom.
Service
7.15
The service experience was mixed with issues in the check-in process.
Location
5.65
Location is convenient, but safety concerns were raised regarding the area.
Room Quality
6.15
The room was spacious, but issues with the shower were reported.
Amenities
5.15
Limited amenities and issues with TV connectivity.
Value for Money
6.15
Price is fair, but overall experience suggested it could be better.
Food and Beverage
7.65
The coffee and teas provided, though required a review for a discount.
Overall Experience
4.65
Overall experience was below expectations due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:13

Property Description

Luxurious Amenities

Indulge in a stay at The City Club On Plein with its outdoor swimming pool and free WiFi, providing the perfect blend of relaxation and convenience.

Convenient Location

Located just a stone's throw away from popular attractions like CTICC and V&A Waterfront, explore Cape Town with ease during your stay at our aparthotel.

Comfortable Accommodation

Unwind in our well-equipped units featuring a flat-screen TV, kitchenette, and private bathroom, ensuring a comfortable and enjoyable stay for all guests.

For an unforgettable stay in Cape Town, book your accommodation at The City Club On Plein today and experience the perfect blend of luxury and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.9
Based on 548 reviews
Cleanliness: 4.65
Service: 7.15
Location: 5.65
Room Quality: 6.15
Amenities: 5.15
Value for Money: 6.15
Food and Beverage: 7.65
Overall Experience: 4.65
O
Owethu • couple • za
6
2026-04-23 • via Nuitee
K
Khanyiso • solo_traveller • za
10
Pros:

The hosts are very friendly and nice people.

Cons:

Nothing at all. Everything was perfect

2026-04-23 • via Nuitee
P
Pumla • family_with_children • za
2
A money making business that does not care about people
Pros:

Nothing

Cons:

We were received with a very scary picture of a dirty smelly yard with boys smoking, and the other woman renting a place in a filthy room that smells when you pass through the window. We went to the office to want our money back and they changed us to what they said was better. Dagga smoke was coming throught the windows. Bin was Infront of us very full and smelly. We requested them to please pick it up as it was causing flies. The room was not cleaned most of the time. We couldn't operate TV nobody told us about anything. Bad bad bad

2026-04-21 • via Nuitee
A
Asanda • couple • za
3
I would not book there again and definitely will not recommend it to anyone
Pros:

It’s quiet

Cons:

1. The pool was dirty.
2. The iron and ironing board are situated outside by the poolside and the iron does not work well.
3. The towels are not changed - the client must use the same wet towel used the previous day.
4. The room service actually doesn’t clean.
6. The shower does not having a sliding door so the floor becomes REALLY wet.
7. The TV is not user friendly. They have restricted some functions on the TV remote which makes it difficult to watch Netflix and other entertainment programmes. HORRIBLE.

2026-04-18 • via Nuitee
Z
Zibusiso • couple • za
10
2026-04-18 • via Nuitee
K
Kemi • couple • za
10
2026-04-12 • via Nuitee
W
Wanita • couple • za
10
2026-04-11 • via Nuitee
M
Mattheus • solo_traveller • za
7
Pros:

Neat and tidy

Cons:

No working television

2026-04-10 • via Nuitee
• extended_group • za
8
2026-04-09 • via Nuitee
N
Nothando • solo_traveller • za
5
It served it’s purpose
Pros:

The safety

Cons:

The place was not cleaned for the duration of my stay and they do not provide cleaning equipment for one to clean for themselves. An assumption that a person can stay in a place for a whole week without cleaning is disappointing. If you value cleanliness, and will be staying longish this isn’t the place for you

2026-04-08 • via Nuitee
L
Lizene • couple • za
8
It was a good experience at the city club of plein
Pros:

The location cause the area was very calm and quiet

2026-04-06 • via Nuitee
M
Mkangala • solo_traveller • mw
10
Good but it needs to get more comfortable.
Pros:

It was spacious and clean .

Cons:

It was too empty and not comfortable.

2026-04-05 • via Nuitee
J
Jordan • couple • za
1
We did not stay, it was horribly dirty and unsafe
Pros:

Nothing

Cons:

Everything

2026-04-02 • via Nuitee
K
Kashifa • couple • za
1
2026-03-24 • via Nuitee
J
Jacobus • solo_traveller • gb
7
2026-03-20 • via Nuitee
K
Keegan kurtis • couple • zw
3
Customer care very important
Pros:

I recommend my tv to be fixed and shower licking no one maintenance team came for one week

Cons:

Comfortable

2026-03-16 • via Nuitee
S
Simphiwe • couple • za
1
Pros:

Nothing

Cons:

Firstly, I have never dealt with such rude and unprofessional people. Upon booking, I received a WhatsApp instructing me to fill in an online form for me to check in details. The said form also requires that I upload my ID copy. This made me a bit uncomfortable, so I called in to query this. I spoke to the most disgusting and unprofessional human being ever. She didn’t explain why they need this, instead she went on to tell me about how they don’t need my business and how she’s got people waiting to book, which clearly showed how she’s used to doing this nonsense. She then hung up and when I tried to call back, she wouldn’t answer. This was a late night check in, and we were now stuck in the streets with our bags - as we had travelled from Joburg for an overnight stay…

I went through the website and got a different contact number, which was then answered by Esethu/Sesethu, who was really helpful - firstly by answering my question and simply explaining why they needed me to upload the ID online and secondly by sending us check in instructions. Kudos to her.

When we eventually checked in, the place was REALLY warm inside, considering the hot weather on the day. I do understand that most places have no air-con installed, however, a basic fan would’ve been considerate… Apart from that, they failed to provide basic things like toilet paper in the bathroom.

If I could, I would rate this place 0.

2026-03-14 • via Nuitee
I
Irefaan • couple • za
10
2026-03-09 • via Nuitee
T
TE • solo_traveller • za
8
2026-03-07 • via Nuitee
S
Selesi • couple • za
7
2026-03-07 • via Nuitee