Khách Sạn Metro Ban Mê

Hotels
7.2 (5 reviews)
136 Lý Chính Thắng , Buon Ma Thuot , vn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Cons:
Booking cancellation despite prior confirmations
Payment issues with local Vietnamese account

Categories

Cleanliness
5
Mixed reviews on cleanliness with some guests expressing concerns.
Service
3
Poor service experience with a major issue of cancelled booking despite prior confirmation.
Location
6
Location comments were not the focus of this review.
Room Quality
5
Room quality concerns not raised in this review.
Amenities
5
Amenities satisfaction not discussed in detail.
Value for Money
3
High dissatisfaction with payment policy and perceived value.
Food and Beverage
5
Comments on food and beverage not provided in this review.
Overall Experience
4
Overall negative experience due to booking cancellation and payment issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-20 14:09

Property Description

Modern Accommodation: Featuring air-conditioned rooms with free WiFi and private bathrooms.
Convenient Amenities: Enjoy a shared kitchen, room service, and luggage storage during your stay.
Multilingual Staff: Benefit from the 24-hour front desk where staff speak Mandarin, English, and Vietnamese.

Book your stay at Khách Sạn Metro Ban Mê and experience comfort and convenience in Buon Ma Thuot.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.2
Based on 5 reviews
Cleanliness: 5
Service: 3
Location: 6
Room Quality: 5
Amenities: 5
Value for Money: 3
Food and Beverage: 5
Overall Experience: 4
T
Thủy family_with_children vn
8
2025-07-31 via Nuitee
G
Giao family_with_children vn
9
2025-07-13 via Nuitee
J
James review category business travellers jp
1
Hotel's actual policies do not match their stated policies. Cannot trust their booking.
Cons:

After 3 prior confirmations of the booking, via Booking dot com, telephone, and SMS, on arrival after a long journey I found the staff had cancelled my booking before I arrived and then refused me, claiming it was necessary to pay in advance via local Vietnamese account, in spite of their advertised "Pay on site" and "No prepayment necessary." Tired and disappointed, I was therefore forced to find a new hotel.

2025-03-11 via Nuitee
D
Dejan family with young children rs
10
Exceptional
2025-01-08 via Nuitee
H
Huynh group vn
8
Very good
2024-09-07 via Nuitee