Comfort Inn & Suites NW Milwaukee

Hotels
Comfort
8.5 (318 reviews)
W177 N 9675 Riversbend Lane , Germantown , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly service
Good breakfast variety
Cons:
Noise issues
Some cleanliness complaints
A few maintenance problems

Categories

Cleanliness
7.89
Many reviews mentioned that cleanliness was good, but a few had issues such as a stain on the bed cover.
Service
9.36
Positive sentiments about staff assistance and service were frequently noted, particularly regarding breakfast management.
Location
8.9
Convenient location close to key spots, with several reviews highlighting accessibility.
Room Quality
8.35
Rooms are described as comfortable and stylish, but there were a few noise complaints and some mentions of maintenance needed.
Amenities
7.38
Some amenities were appreciated, but complaints regarding air conditioning and pool hours suggest room for improvement.
Value for Money
8.84
Most reviewers felt that the stay was worth the price they paid, despite some issues.
Food and Beverage
8.39
Breakfast options were well-received, but there were concerns about temperature and presentation.
Overall Experience
8.86
Generally positive experiences with eagerness to return noted by many reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:03

Property Description

Convenient Location near Universities and Attractions
Comfort Inn & Suites NW Milwaukee is strategically situated within close proximity to Marquette University, University of Wisconsin-Milwaukee, Miller Park, and other key attractions.

Comfortable Rooms and Amenities
Each room at the hotel is designed for comfort, featuring a desk, private bathroom, and some with a seating area. Guests can also enjoy the convenience of free WiFi, a terrace, and a 24-hour front desk.

Relaxing Indoor Pool and Fitness Facilities
Unwind and recharge in the hotel's indoor pool, fitness center, and hot tub. Perfect for guests looking to stay active or simply relax during their visit.

Book your stay at Comfort Inn & Suites NW Milwaukee for a comfortable and convenient experience.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 318 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 7.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
C
Cole solo_traveller us
9
Pros:

Location and employees very friendly

Cons:

Hot tub jets not working

2026-08-27 via Nuitee
A
Ashely couple us
4
Location and staff were fine. But the room smell and the linen were not.
Pros:

Location

Cons:

The smell and the linen wasn’t clean

2026-08-26 via Nuitee
A
Alice solo_traveller us
7
2026-08-25 via Nuitee
R
Rachel solo_traveller us
5
2026-08-17 via Nuitee
W
Wesley solo_traveller gb
9
Pros:

Easy check-in, big rooms with good air con. Plenty of parking too. Easy access to the freeway, and a good choice of places to eat nearby, and a gas station right outside

Cons:

Limited breakfast options, but at the price I paid, that's not a dealbreaker. And an earlier pool opening would have been nice, especially since it's unguarded anyway.

2026-08-17 via Nuitee
R
Roselynn couple us
8
Overall it was good for the price we paid
Pros:

It was in a good area close nearby fast foods and the gas station

Cons:

The water made it seem like I still had soap on
My skin

2026-08-11 via Nuitee
B
Bernard couple us
10
Our experience was wonderful and we will stay here again!
Pros:

The Staff! If you have great people, you’ll succeed and make $$. Julie, The GM was great, Janice, who works days at the front desk was great!
Jermaine on Swing shift was great and Sandy worked in the kitchen area, really maintained the food area. It’s not an easy job to maintain when people can be messy, and she was great! Angie worked in Housekeeping and she was great too! This group of people genuinely care about the people coming to stay, and back up what’s offered! We will definitely stay here again!

Cons:

I’d like to see a couple benches placed away from the front door. I’m a smoker, and I use the ashtray that’s available, but a lot of smoker’s don’t even know what it is. I don’t like seeing butts on the ground!

2026-08-08 via Nuitee
C
Charles couple us
10
Exceeded expectations on all levels
Pros:

Excellent, personable staff, good breakfast, quiet motel.

2026-08-07 via Nuitee
M
Mervyn solo_traveller au
8
Pros:

Clean and tidy

2026-07-23 via Nuitee
C
Cynthia solo_traveller us
5
Unless these things are fixed I would not stay there again I even spoke with the general manager about the refrigerator
Pros:

I loved the location

Cons:

It had an odor when you first walked into the hotel, the hot water didn’t get hot one morning, the refrigerator leaked, one of the comforters on the bed had a blood stain, and one of the TV’s didn’t work

2026-07-17 via Nuitee
I
Ivy solo_traveller us
10
It was great
2026-07-12 via Nuitee
D
Debra solo_traveller us
10
Great place to stay
Pros:

The bed was so comfortable that if I woke up, I could fall asleep again right away. The breakfast was hot and good. The pool looked clean and I wanted to get in, but the timing was off for me to try. The showers were clean and beautiful. Water flow was excellent.

Cons:

Breakfast area was very popular so both waffle machines were busy the entire time. But it was because there were several families with kids in each family using it. It wasn't a big deal as there was plenty of food choices and I really did not need to eat any. They just smelled so good!

2026-07-06 via Nuitee
T
Todd solo_traveller us
8
Pros:

Clean, good location for my trip.

Cons:

Dog barking.

2026-07-02 via Nuitee
B
Bonnie couple us
6
Cons:

We were unable to use the pool because it was not looking very clean

2026-06-30 via Nuitee
S
Steven Ray Sadler couple us
7
2026-06-29 via Nuitee
R
Robinson solo_traveller us
7
2026-06-29 via Nuitee
B
BRION extended_group us
8
Clean and easy location
Pros:

Location

Cons:

All was good

2026-06-29 via Nuitee
J
Jacqueline solo_traveller us
8
2026-06-17 via Nuitee
T
Tony couple us
7
It was nice and comfortable
Pros:

Convenient to food and located right off the hwy

2026-06-03 via Nuitee
J
Jennifer solo_traveller us
10
2026-06-02 via Nuitee