X One Hotel

Hotels
8.7 (1351 reviews)
97 Preah Sisowath Quay , Phnom Penh , kh

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Small rooms
Lack of amenities

Categories

Cleanliness
7.84
Several reviews mentioned issues with cleanliness, including dead cockroaches and unpleasant odors.
Service
9.31
Guests highlighted friendly and helpful staff throughout the reviews.
Location
9.35
The location received praise, being close to attractions and offering great views.
Room Quality
8.3
Room quality was generally good, but some guests reported issues with size and maintenance.
Amenities
8.33
Amenities were noted but some were unavailable or lacking, such as the pool and reception area.
Value for Money
8.79
Many guests found good value in the price they paid for the stay.
Food and Beverage
8.84
Food services were not explicitly mentioned, standard quality for this hotel tier.
Overall Experience
8.81
Overall, guests reported a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:56

Property Description

Convenient Location
Situated in the heart of Phnom Penh, X One Hotel offers easy access to popular attractions and conveniences for guests to explore the city effortlessly.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Guests can also take advantage of free private parking and room service during their stay.

Dining Options
Indulge in delicious meals at the hotel's restaurant or opt for a relaxing breakfast experience with an à la carte or Asian breakfast available for guests.

Book now for an unforgettable stay at X One Hotel in Phnom Penh!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1351 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
F
Fatima • solo_traveller • fr
7
Pros:

L’emplacement

Cons:

L’odeur du frigo horrible et la piscine que je n’ai pas vu

2026-05-09 • via Nuitee
R
Rebecca • couple • gb
10
2026-05-08 • via Nuitee
B
Ben • couple • gb
7
Good value stay
Pros:

Liked the view from the balcony, room was modern, shop on site for convenience. Staff downstairs welcoming and work hard.

Cons:

Thin balcony doors, could hear everything outside so found it hard to sleep. Corridors outside were very echoey and again could hear every movement. Girlfriend didn’t like the emptiness, and felt unsafe in general in Pnomh Penh.

2026-05-08 • via Nuitee
S
Sorphea • couple • kh
9
2026-05-08 • via Nuitee
J
Jeffrey • solo_traveller • ie
9
Pros:

Riverside view

Cons:

Elevator

2026-05-08 • via Nuitee
G
Glenn • solo_traveller • za
9
Great value and excellent staff
Pros:

The staff are super friendly and helpful
Had an issue with my room and they promptly moved me to a new room
Eager to help and always smiling 😃

Towels fresh and fluffy enough to enjoy the shower
Room was cleaned every day
Toiletries were good quality and bathroom .ore than ok
Bed comfy with good linen
Great location and easy walking distance to the Weekend Walking Street Market and in the week the Night Market

Cons:

No international news on the TV
You could sign in on your personal Netflix or Prime account
Only YouTube Tube available
Room safes ot bolted to a wall (easily picked up and carried off)

2026-05-07 • via Nuitee
G
Gregory • solo_traveller • au
10
2026-05-05 • via Nuitee
N
Natasha • couple • gb
9
2026-05-05 • via Nuitee
P
Peter • solo_traveller • se
10
2026-05-05 • via Nuitee
E
Enea • solo_traveller • ch
8
2026-05-05 • via Nuitee
S
Savio • family_with_children • fr
5
因为有善良和富有笑容的员工让我的入住感到欣慰
Pros:

员工很热情并提供各种帮助

Cons:

房间有虫子和蟑螂

2026-05-05 • via Nuitee
W
wacim • family_with_children • fr
10
Pros:

L’emplacement

2026-05-04 • via Nuitee
J
John • solo_traveller • gb
9
2026-05-03 • via Nuitee
V
Varlet • couple • fr
5
2026-05-03 • via Nuitee
S
Simon • solo_traveller • au
8
Cons:

The elevator broke. Very inconvenient

2026-05-02 • via Nuitee
I
Isabel • couple • gb
6
Nice hotel for a short city break
Pros:

The hotel was nice, it was quiet in the evenings and had everything we needed for a short stay. The shower was good with good pressure

2026-05-02 • via Nuitee
H
Hugh • solo_traveller • au
10
2026-05-01 • via Nuitee
S
Samreth • couple • us
7
2026-05-01 • via Nuitee
M
Monica • couple • co
2
Tiene cucarachas
Pros:

La vista de la habitación al río y el tamaño de la habitación era estándar pero cómoda. Cuando avisamos de las cucarachas, el personal muy atento nos ofreció otra habitación pero estaba igual. Nos devolvieron el dinero que ya habíamos pagado.

Cons:

Había cucarachas por todas partes. Incluso en la cama. Tuvimos que salir a buscar otro hotel en la noche porque no íbamos a dormir en medio de las cucarachas.

2026-05-01 • via Nuitee
F
FABIENNE • couple • fr
7
Étape pratique à Phnom Penh
Pros:

Situation géographique proche du terminal de bus Giant Ibis Transport et du Port International. Belle vue des chambres côté rivière, surtout en étage élevé.

Cons:

Chambre fonctionnelle mais sans charme. Entrée peu visible par une boutique. Ascenseurs très lents, pour desservir les 16 étages .

2026-04-30 • via Nuitee