X One Hotel

Hotels
8.7 (1605 reviews)
97 Preah Sisowath Quay , Phnom Penh , KH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Small rooms
Lack of amenities

Categories

Cleanliness
7.84
Several reviews mentioned issues with cleanliness, including dead cockroaches and unpleasant odors.
Service
9.31
Guests highlighted friendly and helpful staff throughout the reviews.
Location
9.35
The location received praise, being close to attractions and offering great views.
Room Quality
8.3
Room quality was generally good, but some guests reported issues with size and maintenance.
Amenities
8.33
Amenities were noted but some were unavailable or lacking, such as the pool and reception area.
Value for Money
8.79
Many guests found good value in the price they paid for the stay.
Food and Beverage
8.84
Food services were not explicitly mentioned, standard quality for this hotel tier.
Overall Experience
8.81
Overall, guests reported a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:56

Property Description

Convenient Location
Situated in the heart of Phnom Penh, X One Hotel offers easy access to popular attractions and conveniences for guests to explore the city effortlessly.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Guests can also take advantage of free private parking and room service during their stay.

Dining Options
Indulge in delicious meals at the hotel's restaurant or opt for a relaxing breakfast experience with an à la carte or Asian breakfast available for guests.

Book now for an unforgettable stay at X One Hotel in Phnom Penh!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1605 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
M
Moussaddak (Mo) • solo_traveller • us
8
2026-10-31 • via Nuitee
G
Guillaume • couple • fr
8
2026-10-30 • via Nuitee
ហោ • family_with_children • kh
5
2026-10-29 • via Nuitee
S
Saqib_Ahmed • solo_traveller • gb
1
Cockroach infestation
Pros:

The view was ok

Cons:

The whole hotel is infested with cockroaches they changed my room and the other room had cockroaches too I stayed awake all night to wait for morning as it was too late to change hotel this place should health and safety inspectors pay a visit

2026-10-29 • via Nuitee
곽부성 • couple • vn
9
2026-10-29 • via Nuitee
S
Smith • solo_traveller • gb
3
Don't be fooled by the good reviews.
Pros:

Location was good and price was cheap

Cons:

My room smelled of cigarettes and I couldn't breathe - unenjoyable stay. I was also under the impression it was like a proper hotel but reception is a mini mart and the hotel is round the back. The building is very run down and needs a revamp.

2026-10-27 • via Nuitee
Q
Qiu Ya • couple • cn
8
Pros:

位置环境好

Cons:

12：00客服敲门催促退房

2026-10-25 • via Nuitee
M
Mohamed • solo_traveller • kz
10
2026-10-24 • via Nuitee
S
Sopheak • family_with_children • fr
9
Bien
Pros:

Rien

Cons:

Tout

2026-10-24 • via Nuitee
L
Livia • solo_traveller • es
9
2026-10-23 • via Nuitee
G
Giulia • couple • it
10
2026-10-21 • via Nuitee
P
Penh • extended_group • kh
10
2026-10-21 • via Nuitee
N
Nela Julia • couple • sk
10
Pros:

Really nice view. The staff warm and helpful. Love the pool

2026-10-20 • via Nuitee
U
Ulstein • extended_group • no
10
Pros:

They were very helpful and could offer us, guidance and give us tips.

Cons:

Ut was a little difficult to communicate by chat, because the staff was not that solid in English.

It was also a little complicated to get to the pool.

2026-10-20 • via Nuitee
S
Smit Voogt • couple • nl
10
Nice Stay
Pros:

Everything is good for me. Love the river view

2026-10-20 • via Nuitee
R
Rajvinder • couple • in
8
Pros:

Staff is very good

Cons:

Nothing that i can mention

2026-10-18 • via Nuitee
P
Penh • extended_group • kh
9
2026-10-17 • via Nuitee
M
Michaela • extended_group • mt
10
Pros:

The staff is very sweet and knows enough English to understand almost all requests. The reception is also a mini mart which whilst a bit jarring to Europeans, was amazingly useful when we realised that we forgot something important! The rooms are clean, well stocked and comfortable. Not the biggest rooms in the world but well worth it for the price! Would definitely book it again

2026-10-17 • via Nuitee
곽부성 • extended_group • vn
9
2026-10-17 • via Nuitee
C
Christina • family_with_children • id
5
2026-10-16 • via Nuitee