Heirloom - The Mansion

Hotels
71 Hoogstraat , Ghent , be
+320472027017

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Express check-in/check-out
Facilities for disabled guests
Car hire
Non-smoking throughout
Private check-in/check-out
Concierge service
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Cons:
Dirty conditions
Bed bugs
Poor service
Lack of amenities and facilities
Lack of value for money

Categories

Cleanliness
3.3
Reviews consistently mentioned cleanliness as a major issue, with multiple reports of dirty conditions.
Service
3.5
Service received mixed reviews, with some guests praising the staff's responsiveness while others complained about lack of assistance.
Location
8.3
The hotel's location was widely appreciated, being described as great and very good by most guests.
Room Quality
4.5
Room experiences were mostly negative, with reports of uncomfortable conditions, bed bugs, bad odor, and lack of basic amenities.
Amenities
5.2
Guests mentioned limited amenities and facilities, with some expressing disappointment at the lack of essential services.
Value for Money
3
Many guests felt that the hotel did not provide value for the price paid, citing issues with cleanliness, room quality, and overall experience.
Food and Beverage
5.2
Mixed reviews regarding food and beverage offerings, with some guests enjoying the breakfast while others found it lacking in variety.
Overall Experience
3
Overall, guests had a negative experience with the hotel, citing various issues such as cleanliness, room quality, and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 03:42

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Heirloom Hotels - The Mansion in Ghent. Each room is equipped with a coffee machine, private bathroom with free toiletries, and free WiFi. Some rooms even offer a balcony for stunning city views. Rest assured with premium bed linen and towels provided for your comfort.

Convenient Location
Situated just 3.4 km from Sint-Pietersstation Gent, our hotel offers easy access to key attractions like Damme Golf, Minnewater, and Bruges Train Station. Explore the city effortlessly and make the most of your stay with us.

Nearby Attractions
Immerse yourself in the cultural delights of Ghent with attractions like Bruges Concert Hall and Beguinage a short distance away. With Antwerp International Airport within reach, your journey to Heirloom Hotels - The Mansion is as convenient as your stay will be.

Book now to indulge in a lavish retreat at Heirloom Hotels - The Mansion.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location