Holiday Inn Express Cape Town City Centre by IHG

Hotels
•
Holiday Inn Express
8.6 (4080 reviews)
101 St George's Mall, Corner of Church Street & St George's , Cape Town , za

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast options
Great location
Cons:
Noisy rooms
Breakfast service issues
Small room size
Parking fees

Categories

Cleanliness
8.33
Mostly clean but some complaints about room maintenance.
Service
9.1
Staff was friendly and helpful, although some service delays reported.
Location
9.04
Centrally located with easy access to transportation, though safety concerns exist.
Room Quality
8.49
Rooms reported as small, but comfortable.
Amenities
8.32
Limited amenities noted, with a lack of a pool mentioned.
Value for Money
8.78
Fair value but some found the breakfast experience chaotic.
Food and Beverage
7.83
Breakfast service issues were frequent, but options were appreciated.
Overall Experience
8.9
General satisfaction with a few noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:04

Property Description

Convenient Location
Located just 15 minutes from Cape Town International Airport, our hotel is nestled in a bustling downtown area surrounded by a variety of dining and entertainment options. Easy access to public transport makes exploring the city a breeze.

Ideal for Business Travelers
Situated in Cape Town's business district, we offer proximity to major companies and the CTICC. Stay productive with complimentary high-speed wi-fi, two meeting rooms, and a 24-hour business center.

Explore Cape Town
Immerse yourself in the beauty of Cape Town with attractions like the V&A Waterfront, Two Oceans Aquarium, and Table Mountain all within reach. Let our staff help you plan unforgettable excursions.

Book your stay now and experience the best of Cape Town with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs ZAR 60 per day.

Location

Guest Reviews

8.6
Based on 4080 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.04
Room Quality: 8.49
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.9
Y
yuki • solo_traveller • jp
9
市内中心部の観光拠点としてあり、です
Pros:

治安が悪いエリアと聞いていたがすぐ近くに歴史ある公園や博物館があり、日中は徒歩で観光が楽しめた。部屋は予想以上に広くてびっくり。スタッフの人たちはみんなフレンドリーで感じがよかった。ビジネス用のチェーン系のホテルとしては上出来だと思う

Cons:

団体グループが多いホテルなので、朝食時にぶつかるときつい

2026-02-14 • via Nuitee
L
Liz • solo_traveller • gb
8
Pros:

Friendly helpful staff

2026-02-14 • via Nuitee
J
JEAN LUC • solo_traveller • mg
8
2026-02-14 • via Nuitee
K
Kendra • extended_group • za
8
Pros:

It was extremely amazing and clean

Cons:

The food and the delay In cleaning rooms. They only cleaned rooms like around 3pm

2026-02-13 • via Nuitee
A
Anastasiia • extended_group • pl
10
Pros:

All was good, like location, stuff was good, breakfast good

2026-02-13 • via Nuitee
N
Noel • extended_group • za
4
Rather disappointed
Pros:

Central location

Cons:

Unkempt neighbourhood
Noisy

2026-02-12 • via Nuitee
A
Angela • family_with_children • za
5
Pros:

The hotel is closer to most entertainment places

Cons:

The hotel needs upgrade

2026-02-12 • via Nuitee
B
Busisiwe • couple • za
3
It was not a great stay. It was not value for money.
Pros:

Location is convenient

Cons:

Rooms are too tiny. Cramped with luggage. The shower was the worst. Please renovate. Breakfast , couldn’t have an omelette because the person who does them was not available all those days. Not even sunrise egg. Boiled egg was burnt. The waffle was so hard because they store them in an oven. Muffin and croissant as well. You have to choose a slot for breakfast. 15 floors and their breakfast area caters for less than 50ppl and yet they are fully booked.

2026-02-12 • via Nuitee
B
Brown • family_with_children • us
10
Pros:

Both staff and facility

Cons:

Everything was great.

2026-02-11 • via Nuitee
P
Pit Chin • family_with_children • mu
8
Pros:

The hotel was indeed well situated, in the centre and many facilities like uber, shopping malls, pharmacies and restaurants. Wonderful and helpful staff.

2026-02-11 • via Nuitee
M
Mohammad • family_with_children • sa
10
2026-02-11 • via Nuitee
U
Ulrich • family_with_children • de
9
2026-02-11 • via Nuitee
T
Tudor • couple • ro
9
2026-02-10 • via Nuitee
M
Montleng • extended_group • ls
8
2026-02-10 • via Nuitee
N
Ntsako • solo_traveller • za
10
It was a good stay i stayed for 1 night so didnt experince much
Pros:

The maintenance of the facility is great

Cons:

The stuff and the way things are run

2026-02-10 • via Nuitee
L
Larry • family_with_children • za
8
worhty value for money
Pros:

well positioned

Cons:

too busy at this time of the year. no room service fo rmeals

2026-02-10 • via Nuitee
I
Ismail • couple • za
8
Excellent will recommend it anytime. See us soon
Pros:

Excellent..staff were very accommodating towards muslim visitors. Will recommend it anytime..everything Is in walking distance unless you need to go further out..car parking I is narrow but the valet servicemen are excellent...thank you

Cons:

Loved everything

2026-02-10 • via Nuitee
F
Farzhana • family_with_children • za
10
Pros:

Very good

Cons:

Parking

2026-02-09 • via Nuitee
J
Justyna • family_with_children • pl
10
Hotel ze świetną lokalizacją w centrum Kapsztadu
Pros:

Świetna lokalizacja, hotel z tarasem na 15 piętrze z widokiem na Table Mountain, Lion's Head i Signal Hill🙆🏻‍♀️ przepyszne śniadania, codziennie coś innego, wszystko świeże. Bardzo miły i pomocny personel recepcji hotelowej- nie było dla nich rzeczy niemożliwych! 😀

2026-02-09 • via Nuitee
J
James • family_with_children • tz
8
Value for money - city hotel
Pros:

Middle of town, able to walk safely for short distances and access to restaurants and shops. Decent cleanness.

Cons:

Having to choose time slot for breakfast. Hotel should find different incentive for spreading the queue to breakfast.

2026-02-09 • via Nuitee