Pousada da Serra da Estrela

Hotels
•
Pestana Hotel & Resorts
8.7 (3691 reviews)
Estrada Nacional 339 - Penhas da Saúde , Covilhã , pt

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
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Review Highlights

Pros:
Good service
Beautiful location
Cleanliness of rooms
Amenities like spa and pool
Cons:
Food temperature issues
Room size expectations
Billing concerns

Categories

Cleanliness
8.71
Rooms were clean and spacious, contributing positively to the overall experience.
Service
9.08
Many reviews mentioned attentive and professional staff, although there were some issues with billing.
Location
9.22
Hotel is located at a high altitude with stunning views, which were frequently highlighted positively.
Room Quality
8.17
Some guests felt that the room size did not meet expectations for a 4-star hotel.
Amenities
8.9
Facilities like the indoor pool and Turkish baths received positive remarks.
Value for Money
8.56
Pricing was reasonable for the quality, though some mentioned they felt the food was overpriced.
Food and Beverage
8.11
Some guests reported the food as overpriced and having issues with temperature.
Overall Experience
8.88
Despite some drawbacks, guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:46

Property Description

Panoramic Views and Luxury Amenities: Enjoy breathtaking views of the surrounding landscape at Pousada da Serra da Estrela and indulge in luxury amenities such as an outdoor and indoor pool.

Gourmet Dining Experience: Treat your taste buds to an exquisite dining experience at the à la carte restaurant offering a varied menu, or unwind at the bar with a refreshing drink.

Wellness and Recreation: Relax and rejuvenate at the spa, wellness centre, and fitness centre. For entertainment, take advantage of the shared lounge, games room, and activities like skiing on site.

To book your stay at Pousada da Serra da Estrela and experience the ultimate blend of comfort and natural beauty, make your reservation now!

Important information:

Prior to their arrival, guests are kindly requested to specify their bedding preference for any room type. Please specify the extra beds required, if any. Please specify the number of adults and children under 12. This can be inserted in the Special Requests Box during booking.

Please note that only 1 extra bed or baby cot can be accommodated, on request. Charges may be applicable.

The property reserves the right to pre-authorize credit cards prior to arrival. Full payment for the accommodations is due upon check-in time.

Please note that for reservations of 6 rooms or more, different policies will apply.

The use of a swimming cap in the indoor swimming pool is mandatory.

Please note that dogs are only allowed up to 15Kg.

We would like to inform that we have Charging Stations for Electric Vehicles.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
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Location