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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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Hot tub/Jacuzzi
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Non-smoking throughout
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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Security alarm
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Japanese garden
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Charcoal grill
Review Highlights
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Property Description
Stunning Lake Views
Indulge in breathtaking lake views from the comfort of your own balcony at The Bay Inn.
Well-Appointed Guest Rooms
Experience a comfortable stay in our guest rooms equipped with modern amenities including air conditioning, fridge, and free toiletries.
Convenient Location
Located just 39 km away from Pellston Regional Airport, The Bay Inn offers a convenient stay for travelers.
To book your stay at The Bay Inn and experience luxury by the lake, visit our website now!
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Please inform The Bay Inn in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Good location . Near things
Got there no working air conditioning, room 85 degrees. No hotel staff on site. No help to resolve. Husband is a heart patient, cannot tolerate that heat. We found another place to stay that was great. Tried to contact hotel many times, they don’t answer the phone . Have not had any response from them I. A week . We feel we should get a refund of our cost .
everything
can't think of anything
The location was perfect not too crowded and we had a view of the lake.
The only thing negative to me was the bed. For me it was too firm. But everything else was great! Would definitely recommend and return.
Quaint motel with a homey feel. The view & location were ideal for us. We stayed one night on our way to Grand Rapids from Marquette, MI. The bed was firm but we like that so it was comfy for us. The communication back & forth via text with the owner(s) was great! We also loved Sturgeon River Pottery which was just down the road.
We could hear people walking around above us. It’s an older motel so that’s to be expected. Also the thermostat didn’t appear to be working to control the heat. (It was in the 40’s at night.)We went out & came back & the room was 80. It was around 11 pm so we didn’t message the owner. We just turned it off & cracked windows & it cooled off. The next morning we also noticed the shower drain was running slow. I let the owner know about both of these things when messaging re checkout. They seemed responsive to taking care of these things before the next guests arrived.
Beautifully remodeled and loved the location!
The location was nice.
There was no heat and no hot water. All the fire alarms had been disabled, disconnected, and were beeping. We could not get a hold of anyone to help us with any of the problems. But since we got in so late (at 2am) we were so exhausted and just went to bed, thinking that everything would be resolved the next day.
We finally got a hold of someone in the morning and were told that the gas company had shut the gas off awhile ago because of a gas leak and there would be no hot water or heat for the duration of our stay (3 days). The temperature inside the bungalow was 50F/10C. We asked to check out right away on that very day and asked for a refund for the rest of the reservation. We have received no replies and, as of writing this, no refund. Booking.com told us they could only recommend the owners refund our money. The reservation cost nearly $1000 USD.
The folks we spoke with over the phone sound like they're working at a call center and not local. Nothing wrong with call centers, but when a place is being rented out with no heat, no hot water, and no working fire alarms, having no local staff is a problem. The place should be allowed occupancy without those three things in working order.
We feel absolutely scammed and will dispute this until we get our money back.
Beautiful rooms, great view!
The bed was hard as a rock. I ended up sleeping on the couch. The TV wouldn't work, couldn't get any channels. The cherry on the top was when.i went to make breakfast. I had the coffee pot and microwave going at the same time, big mistake the power went out. I couldn't even take a shower before I left.
This location did not have staff on site but the communication was responsive. Room was clean and remodeled. Bed was comfortable.
Not having staff on site.
Rooms are pretty and very clean!
Beds are uncomfortable
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