Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Cons:
Dirty bathrooms
Poor breakfast
Limited parking security

Categories

Cleanliness
6.3
The bathrooms were terrible and poorly renovated, leading to flooding.
Service
8.8
Friendly staff and helpful service, although some solutions offered were not satisfactory.
Location
9.3
The hotel is conveniently located near V&A waterfront.
Room Quality
7.3
Spacious rooms but outdated bathrooms with issues.
Amenities
8.8
While the hotel has attempted renovations, some amenities are still lacking.
Value for Money
8.3
Some positive aspects but overall fails to meet expectations compared to advertising.
Food and Beverage
5.8
The breakfast was described as the worst with poor food quality.
Overall Experience
7.8
Mixed experiences led to a generally satisfactory stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:02

Property Description

Central Location in Cape Town
Experience the heart of Cape Town at The Capetonian, where convenience meets luxury. Our air-conditioned rooms with free WiFi and private parking ensure a comfortable stay.

Top-Notch Facilities
Enjoy access to a fitness centre, shared lounge, terrace, and an on-site restaurant. Relax and unwind in style during your stay with us.

Multilingual Staff and Local Expertise
Our reception speaks Afrikaans, English, Xhosa, and Zulu to cater to your needs. Let us assist you with insider tips and information about the area for a memorable experience.

Ready to immerse yourself in the vibrant culture of Cape Town? Book your stay at The Capetonian now for an unforgettable getaway.

Important information:

Please note, the property is currently undergoing refurbishment. During this period, guests may experience some noise or light disturbances between 08h00 and 17h00.

Please note that construction work is taking place nearby from 01/06/2025 to 31/08/2025 and some rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for ZAR 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2837 reviews
Cleanliness: 6.3
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 5.8
Overall Experience: 7.8
O
OTA • couple • jp
10
お勧めできるホテルです
Pros:

スタッフの方が皆さん親切で感じがよく、安心して滞在ができました。持参したパックご飯をレンジで温めてくださったり、最終日の早朝出発の際には、朝食ボックスを提案してくださるなど、とても助かりました。朝食は種類が豊富で、どれもとてもおいしかったです。お部屋は少し古い感じはしましたが、広く、綺麗に清掃されており、気持ちよく滞在ができました。
ケープタウンに来ることがあれば、また泊まりたいと思います。

Cons:

特にありません。

2026-06-13 • via Nuitee
M
Michele • solo_traveller • it
7
2026-06-13 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-06-13 • via Nuitee
E
Evans • couple • za
10
2026-06-11 • via Nuitee
L
Lushalin • solo_traveller • za
7
2026-06-10 • via Nuitee
S
Steve • solo_traveller • za
6
Pleasant for a brief business stay
Pros:

Convenient location for my requirements. Attentive staff. Good value

Cons:

Bathrooms are a bit dated but there are renovations in progress. Restaurant is busy but lacks atmosphere

2026-06-10 • via Nuitee
M
Marlie • solo_traveller • za
7
Happy but could be better
Pros:

The bed was AMAZING! The breakfast made me want to go to be early just to eat again!

Cons:

I asked for more coffee and milk and only got 3 packets each time, same with asking for toilet paper. I did get what I asked for I just wished they gave more so I didn't have to keep asking over and over again. 90% of the staff couldn't even do the evert to smile (especially the restaurant staff) and I had to repeat myself like 4 times as if they couldn't understand English. When it comes to the room I was very happy but I would have liked it if the showers had doors - everything was always wet after we took a shower.

2026-06-09 • via Nuitee
M
Mongezi • solo_traveller • za
10
Pros:

The staff is friendly and trustworthy

Cons:

Nothing

2026-06-09 • via Nuitee
S
Simón • couple • es
10
2026-06-09 • via Nuitee
M
Marlie • solo_traveller • za
7
Happy but could be better
Pros:

The bed was AMAZING! The breakfast made me want to go to be early just to eat again!

Cons:

I asked for more coffee and milk and only got 3 packets each time, same with asking for toilet paper. I did get what I asked for I just wished they gave more so I didn't have to keep asking over and over again. 90% of the staff couldn't even do the evert to smile (especially the restaurant staff) and I had to repeat myself like 4 times as if they couldn't understand English. When it comes to the room I was very happy but I would have liked it if the showers had doors - everything was always wet after we took a shower.

2026-06-09 • via Nuitee
F
Fatwah • solo_traveller • za
1
Disappointed
Pros:

The location and staff were great

Cons:

Myself and my daughter was booked for a function for the lunch buffet the saturday and we planned to stay the night. We left and came back the evening. By the time we turned off the lights cockroaches appeared. In the room bathroom,my bed and even in the fridge. We would hardly sleep in fear of them walking all over us. We just got up early and went for the breakfast. Stayed most of the morning downstairs. I should have upgraded my room then i might not have had this unpleasant stay.

2026-06-08 • via Nuitee
B
Bains • couple • za
9
2026-06-08 • via Nuitee
S
Sugar • couple • za
10
2026-06-08 • via Nuitee
A
Aliya • solo_traveller • za
7
Stay was comfortable and beautiful
Pros:

Spacious room ,friendly reception staff and location was central

Cons:

They only came to service the room late afternoon which was really an inconvenience and parking is a major problem when the restaurant gets busy

2026-06-08 • via Nuitee
H
Hogai • couple • us
10
Great views and breakfast
Pros:

Great breakfast, amazing view from the suite. Great customer service.

2026-06-06 • via Nuitee
L
Lucas • family_with_children • br
10
2026-06-06 • via Nuitee
D
dadams464041 • Business • Pretoria, Gauteng
8
Mrs A
Pros:

The restuarant does get very noisy at breakfast and dinner time but i m not sure how thhiks can be resolved.

2026-06-05 • via Tripadvisor
W
Willem • solo_traveller • za
10
Excellent!
Pros:

Exceptional Breakfast; Friendly Staff; Excellent Stay.

Cons:

Everything Excellent! No complaints.

2026-06-05 • via Nuitee
J
Jacobie • solo_traveller • xa
10
2026-06-05 • via Nuitee
C
cvisse380248 • NONE • Vredendal, Western Cape
10
Welcome Home
Pros:

It's like coming home every time I stay at the Capetonian. It's my home away from home. With the friendly staff and great location, best place to stay in Cape Town.

2026-06-04 • via Tripadvisor