Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Cons:
Dirty bathrooms
Poor breakfast
Limited parking security

Categories

Cleanliness
6.3
The bathrooms were terrible and poorly renovated, leading to flooding.
Service
8.8
Friendly staff and helpful service, although some solutions offered were not satisfactory.
Location
9.3
The hotel is conveniently located near V&A waterfront.
Room Quality
7.3
Spacious rooms but outdated bathrooms with issues.
Amenities
8.8
While the hotel has attempted renovations, some amenities are still lacking.
Value for Money
8.3
Some positive aspects but overall fails to meet expectations compared to advertising.
Food and Beverage
5.8
The breakfast was described as the worst with poor food quality.
Overall Experience
7.8
Mixed experiences led to a generally satisfactory stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:02

Property Description

Central Location in Cape Town
Experience the heart of Cape Town at The Capetonian, where convenience meets luxury. Our air-conditioned rooms with free WiFi and private parking ensure a comfortable stay.

Top-Notch Facilities
Enjoy access to a fitness centre, shared lounge, terrace, and an on-site restaurant. Relax and unwind in style during your stay with us.

Multilingual Staff and Local Expertise
Our reception speaks Afrikaans, English, Xhosa, and Zulu to cater to your needs. Let us assist you with insider tips and information about the area for a memorable experience.

Ready to immerse yourself in the vibrant culture of Cape Town? Book your stay at The Capetonian now for an unforgettable getaway.

Important information:

Please note, the property is currently undergoing refurbishment. During this period, guests may experience some noise or light disturbances between 08h00 and 17h00.

Please note that construction work is taking place nearby from 01/06/2025 to 31/08/2025 and some rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for ZAR 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2896 reviews
Cleanliness: 6.3
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 5.8
Overall Experience: 7.8
V
von doorze • family_with_children • za
3
Very outdated.bathrooms and plugs to have phone charged! Communication with booking a very time conr
Pros:

Halal. Salaah Ghana

Cons:

Response for room service was pathetic
Communication prior to stay was pathetic

2026-07-04 • via Nuitee
P
pretorius • couple • za
9
It was amazing
2026-07-04 • via Nuitee
I
Ingeborg • extended_group • de
10
2026-07-03 • via Nuitee
S
Shuaib • couple • za
8
Great!
Pros:

-Cozy rooms
-Prayer facilities
-Room service
-Inservice menu
-Lovely food
-Quietness
-Good consumables (tea, coffee, milk, water, shampoo, conditioner, soaps, towels)

2026-07-03 • via Nuitee
M
Megan • couple • om
9
A lovely stay.
Pros:

We had a great time and loved the delicious breakfast. We will definitely be back soon.

2026-07-02 • via Nuitee
A
Ashton • solo_traveller • za
7
2026-07-02 • via Nuitee
I
Inaldo Machado • couple • br
9
Pros:

Equipe atenciosa e prestativa. Muito bom café da manhã com omeletes e panquecas feitos na hora a seu gosto. Localização central excelente, fácil acesso aos pontos turísticos.

Cons:

Poderiam dar mais atenção a academia de ginástica que apesar de ter um ótimo espaço não tem muitos aparelhos e acessórios.

2026-07-02 • via Nuitee
T
Trevor • solo_traveller • za
9
2026-07-02 • via Nuitee
Y
Yvonne • couple • nz
7
2026-07-02 • via Nuitee
E
Eduardo • couple • br
10
Pros:

Estadia maravilhosa. Café da manhã e jantar muito saborosos e variados. Funcionários simpáticos. Quarto limpo e silencioso Recomendo

2026-07-02 • via Nuitee
M
Mongezi Buntu Moses • solo_traveller • za
10
2026-07-01 • via Nuitee
R
Rafee • solo_traveller • za
8
Pros:

Cleanliness

2026-07-01 • via Nuitee
A
Akeela • solo_traveller • za
9
2026-07-01 • via Nuitee
M
Matthew • couple • za
8
2026-07-01 • via Nuitee
L
Ledgemey • family_with_children • za
10
Was nice, will definitely visit again.
Pros:

The rooms were very nice, and the breakfast was excellent. However, we would have appreciated having baked beans or chicken livers available as part of the buffet selection.

Cons:

There was one thing I would like to mention: our beds did not have fitted sheets. I am not sure whether this is standard practice at your hotel, but I thought I would bring it to your attention.

I would also like to mention that, as someone who works in the hospitality industry, I found it unfortunate to witness staff members arguing in front of guests during breakfast service. While I understand that challenges can arise in any workplace, it did detract somewhat from the overall guest experience.

2026-07-01 • via Nuitee
F
Faiz • couple • za
10
2026-06-30 • via Nuitee
M
Marcus • family_with_children • de
8
Alles gut - Für einen Citytrip nach Kapstadt auf jeden Fall empfehlenswert
Pros:

Preis-Leistungs-Verhältnis war angemessen. Wir waren ausserhalb der Saison in Kapstadt und waren mit dem Hotel zufrieden. Das Frühstück war sehr gut und das Personal freundlich.
Mit Uber konnte man ohne Schwierigkeiten von A nach B gelangen. Auch eine Haltestelle vom Hopp-On Hopp-Off-Bus war gleich um die Ecke

Cons:

Das Zimmer war schon sehr in die Jahre gekommen und benötigt dringend eine Renovierung.
Die Lage war ganz OK aber unmittelbar ausserhalb des Hotels gab es nichts weiteres.

2026-06-30 • via Nuitee
N
Nirangh • solo_traveller • za
8
2026-06-30 • via Nuitee
W
Wafiqah • couple • za
8
2026-06-30 • via Nuitee
M
Memory • solo_traveller • zw
7
2026-06-29 • via Nuitee