Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent food quality
Friendly and professional staff
Clean and spacious rooms
Great location near the beach
Cons:
Limited variety in breakfast
Minor issues with electrical installations

Categories

Cleanliness
9.09
Guests highlighted that the rooms were very clean and well-maintained.
Service
9.56
Praise for the polite and professional staff, noted consistently throughout reviews.
Location
9.1
The hotel is conveniently located near the beach, a frequently mentioned benefit.
Room Quality
9.05
Reviews indicated spacious and enjoyable rooms.
Amenities
9.08
Facilities, including the restaurant and swimming pool, were well-received.
Value for Money
8.54
Some guests noted minor issues, but overall satisfaction suggests good value.
Food and Beverage
9.59
The restaurant received multiple praises for its delicious food.
Overall Experience
9.56
General sentiment was very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:11

Property Description

Luxurious Accommodation with Beach Proximity:
Located just a 2-minute walk from the beach, Pomorie’s Penelopa Palace Apart Hotel & SPA offers studios and apartments with terraces, some featuring separate bedrooms and living rooms.

Relaxation and Indulgence at the Spa:
Guests can unwind at the spa and wellness center, equipped with a sauna, steam bath, hot tub, Turkish bath, and massage rooms. The adventure shower adds a unique touch to the experience, all available for a surcharge.

Convenient Amenities and Services:
Enjoy complimentary Wi-Fi, air conditioning, and flat-screen TVs with cable channels in all units. The property also boasts a children’s playground, child services, a restaurant serving diverse cuisines, and a conference room for business needs.

Book your stay at Penelopa Palace Apart Hotel & SPA for a memorable and rejuvenating experience.

Important information:

Please note that during the winter season, the reception working hours are: 8:00 - 20:00. Guests can be accommodated 24 hours.

Please note that breakfast is served as buffet within from 1 June until 15 September. A la carte menu is available during other periods.

Please note that pets will incur an additional charge of 8 BGN per day, per pet.

Please note that the property can only accommodate pets with a maximum weight of 5 kg or less.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for BGN 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs BGN 10 per day.

Location

Guest Reviews

9.2
Based on 322 reviews
Cleanliness: 9.09
Service: 9.56
Location: 9.1
Room Quality: 9.05
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 9.59
Overall Experience: 9.56
Петкова • couple • bg
10
Препоръчвам!
Pros:

Ресторантът към хотела е прекрасен! Изключително вкусна храна! Персоналът - вежлив, усмихнат, готов да ти предложи всичко, за което се сетиш 🥰. Закуската е на меню. Всичко се приготвя на момента. Вкусно, ароматно и много красиво!

2025-11-05 • via Nuitee
Албертина • family_with_children • bg
10
2025-10-18 • via Nuitee
D
Detling • family_with_children • de
10
Ein entspanntes Urlaub in einem schönen Hotel
Pros:

Ein sehr schönes und vor allem sauberes Zimmer. Alles da, was für ein entspanntes Urlaub notwendig ist.
Besonders wollen wir das Restaurant im Komplex erwähnen, sehr gute Küche, eine lobenswerte Menükarte und ein sehr nettes Personal.
Alles in einem - das hat uns sehr gefallen und wir empfehlen es gerne weiter.

Cons:

Nichts

2025-10-17 • via Nuitee
C
Chiton • couple • ro
10
2025-10-14 • via Nuitee
W
Wojciech • couple • pl
10
Jeśli życia starczy, na pewno tam wrócimy:-)!
Pros:

Plaża na wyciągnięcie ręki, a do basenu, gdyby był kilka metrów głębszy, można by skakać bezpośrednio z balkonu (jednak proszę nie traktować tego śmiertelnie poważnie, bo... grozi śmiercią! - basen ma standardową głębokość ca 150 cm). Bardzo miły i życzliwy personel, udany transfer z lotniska i na lotnisko własnym hotelowym busikiem.

Cons:

Poprawić moc (wytrzymałość) instalacji elektrycznej. Woda z bojlera była wystarczająco ciepła do kąpieli, ale nie gorąca. Podkręcanie pokrętła na cieplejszą wybijało bezpiecznik i trzeba było wzywać "fachowca", który radził, by pokrętła jednak nie ruszać÷-). Jeśli masz czas, by odczekać ca pół godziny po kąpieli partnera/partnerki, to OK, ale jeśli się spieszysz, to masz pecha, bo woda w bojlerze musi się jednak na nowo zagrzać. To napisawszy, innych mankamentów nie było! I tak daję 10 za całokształt - myślę, że całkiem zasłużenie.

2025-10-12 • via Nuitee
Гергана • family_with_children • bg
8
2025-10-08 • via Nuitee
Мария • family_with_children • bg
10
Чудесно!
Pros:

Всичко

Cons:

Няма нещо, което да не ни хареса

2025-10-07 • via Nuitee
D
Daniel • family_with_children • bg
8
2025-10-06 • via Nuitee
S
SONELADO • couple • tr
10
2025-09-28 • via Nuitee
G
Gergana • couple • bg
9
Pros:

Изключително просторна и чиста стая, персонала беше повече от любезен.

Cons:

Имахме леко объркване с намирането на точния адрес.

2025-09-20 • via Nuitee
I
Irena • family_with_children • bg
10
СУПЕР ХОТЕЛ И СЛУЖИТЕЛИ
Pros:

Прекрасен млад персонал! Висш професионализъм! Ресторант - надмина очакванията ми! Бързи, учтиви, приятелски настроени, без излишна фамилиарност. Прекрасен Теодор - земен, супер обслужване! Ястия - много високо ниво на вкус и визия!Благодарност на камериерките - всеки ден нови кърпи и спално бельо, почистване и ароматизиране на стаята. Топ местоположение на хотела - на 5 метра от плажа. Тихо, спокойно място. Чудесни служители на рецепция - бързо, адекватно обслужване, въпреки ранното ни пристигане. Пак ще дойдем!

2025-09-20 • via Nuitee
M
Maya • family_with_children • bg
8
Хотела е на много добро място, от гледна точка на близост до плажа. Персонала е много учтив.
Pros:

Закуската не беше много разнообразна. Около 09,10-09,15 вече липсваха плодове и зеленчуци.

Cons:

Гостите на хотела не получават безплатна зона за ползване на плажа пред хотела.

2025-09-20 • via Nuitee
Кирил • couple • bg
9
2025-09-18 • via Nuitee
M
Marek • couple • no
10
Great relaxing stay.
Pros:

Perfect location with swimming pool and close to the beach, good breakfast, delicious food in the restaurant

Cons:

none

2025-09-15 • via Nuitee
T
Teodor • family_with_children • de
9
2025-09-13 • via Nuitee
Сава • couple • bg
8
Pros:

Като цяло всичко е ок

Cons:

Състоянието на фитнеса, трябва да се подобри.

2025-09-13 • via Nuitee
D
Darina • couple • bg
10
Pros:

Всичко!

2025-09-12 • via Nuitee
B
BMladenov • family_with_children • bg
10
2025-09-09 • via Nuitee
D
daniela • family_with_children • bg
10
2025-09-09 • via Nuitee
V
Vanyo B. • couple • bg
9
Аз не бях идвал отадван, от преди пандемията и се радвам, че си беше все така хубаво както и преди.
Pros:

Стандартна, всмисъл хубава хотелска закуска.

2025-09-09 • via Nuitee