The Greenwood, Tezpur

Hotels
7.5 (33 reviews)
The greenwood hotels, Tejpur , Tezpur , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Courteous staff
Cons:
Busy staff during peak times
Poor food service

Categories

Cleanliness
8.33
The room was good and clean.
Service
6.8
The staff was courteous but needed more training to handle pressure situations.
Location
6.34
The location was on the highway and affected by an ongoing wedding.
Room Quality
8.29
The room was comfortable and had extra bedding.
Amenities
7.82
Standard quality for this hotel tier.
Value for Money
7.78
Standard quality for this hotel tier.
Food and Beverage
6.83
The request for black tea was flatly refused.
Overall Experience
7.8
The stay was satisfactory but had areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:52

Property Description

Luxurious Amenities
Indulge in relaxation at the spa and wellness centre or stay active at the fitness centre. Enjoy the convenience of free WiFi access throughout the property.

Modern Comforts
Experience modernity in every air-conditioned room equipped with a cable TV, desk, and safety deposit box. Unwind in the private bathroom with complimentary toiletries and a hairdryer.

Convenient Facilities
Benefit from a 24-hour front desk, a garden, and a terrace during your stay. Take advantage of the tour desk, luggage storage, and complimentary parking on the premises.

Book your stay at The Greenwood Hotel in Tezpur now to experience a perfect blend of luxury and convenience.

Important information:

Please note that the property requires a booking deposit of 100% of the first night to be paid on the day of booking.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 33 reviews
Cleanliness: 8.33
Service: 6.8
Location: 6.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 6.83
Overall Experience: 7.8
N
Nayanmani • couple • in
2
Pros:

Property was good

Cons:

I had booked this property for my father and paid the necessary payment during booking. During check in process the person at reception checked the booking and informed that payment was already done. After check out process, the person at reception and another staff literally chased my father and called him up numerous times saying he did not pay, which was very humiliating. After my dather went back they checked the system and said that everything was okay and they had the payment. They need to give proper training to their staff so that these kind of issues dont arise. Their staff needs to know how to check the system for payments and not create unnecessary drama.

2026-06-01 • via Nuitee
S
sathish • solo_traveller • in
5
Great location, longing for good service!
Pros:

Location, food

Cons:

Hotel facilities and service

2026-05-27 • via Nuitee
R
Renbenthung • family_with_children • in
5
Ok hotel not worth the 4 stars
Pros:

The staff are warm and nice. Rooms are moderately well-kept, but they lack basic amenities.

Cons:

Upper management is incompetent because the hotel lacks the 4-star ambience and trappings. I need to mention that the gentleman at the front desk, most probably, on purpose addressed me as a Mr Perhaps it's because I am a transgender woman.
The restaurant always forgets to send cutlery with the food. It really fascinates me that this happens inside a 4-star hotel.

2026-03-31 • via Nuitee
J
Jaysukh • solo_traveller • gb
8
2026-03-13 • via Nuitee
R
Renbenthung • family_with_children • in
2
Not worthy of a three star.
Pros:

Nothing.

Cons:

The young lady at reception had no clue what was what. The room had no hot water, drawer knobs were missing, and only half a roll of toilet paper was available. In-room dining either wouldn't take calls or would take ages to answer. I had to go down myself to order lunch and breakfast, as there was no answer from in-room dining. The order was messed up. They did not have basic breakfast items such as sausages or bacon. I asked for an omelette, and I was sent three hard-boiled eggs. No proper cutlery. The only good review I would give is for the bell boy and the waiters and waitresses. The management staff were arrogant and would disassociate themselves. My room nummber was 110.

2026-01-18 • via Nuitee
R
Rushelle • solo_traveller • gb
8
2025-12-23 • via Nuitee
E
Eraaz Lala • extended_group • in
7
Good Resort, but needs improvement
Pros:

Room was good and clean, they also provided an extra bedding which was comfortable. The staff was courteous but need some more training to work and accommodate guest under pressure situations

Cons:

The location was on highway and due to an ongoing destination wedding the staff were completely busy. Also the next morning when we asked for Black Tea, the staff flatly refused to provide the same and the tone was also not good

2025-12-01 • via Nuitee
D
Dibya • couple • in
2
2025-08-21 • via Nuitee
A
Anup Kumar • couple • in
7
2025-07-21 • via Nuitee
S
Shohe • family_with_children • in
8
2025-07-17 • via Nuitee
R
Ranbir • solo_traveller • in
7
2025-07-15 • via Nuitee
A
Adhikary • young couple • in
9
Superb
Cons:

Nice environment

2025-04-17 • via Nuitee
V
Vijay • young couple • in
10
Exceptional
2025-03-05 • via Nuitee
G
Gayatri • with friends • in
10
Exceptional
Pros:

Excellent

2025-01-24 • via Nuitee
S
Shashanka • young couple • in
7
Good
2025-01-24 • via Nuitee
M
Motion • review category business travellers • in
10
Exceptional
2025-01-12 • via Nuitee
G
Gonesh • young couple • in
7
Good
2024-11-10 • via Nuitee
K
Kathy • young couple • ae
9
great spot in Tezpur
Pros:

great hotel, comfortable and great restaurant

Cons:

nothing

2024-10-15 • via Nuitee
S
Shohe • young couple • in
7
Good
2024-06-02 • via Nuitee
M
Mustafizul • family with young children • in
8
Very good
2024-04-21 • via Nuitee