El Jardin de Zaida

Hotels
9.4 (30 reviews)
Sitio Lagkit , San Juan , ph

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Safety deposit box
Massage services
See all facilities

Review Highlights

Pros:
Great service
Beautiful surroundings
Cons:
Flies in dining area
Limited sunbeds available

Categories

Cleanliness
8.59
Fluene i spisesalen var veldig slitsomme.
Service
10
Veldig god service. Personalet var veldig hjelpsomme og imøtekommende.
Location
9.56
Nydelig hotell i rolige omgivelser.
Room Quality
9.6
Rommet hadde god størrelse og to store senger.
Amenities
9.55
Stedet har to basseng og det var tilgjengelige håndklær.
Value for Money
9.58
Meny var rimelig, men kunne forbedres.
Food and Beverage
8.54
The food needs improvement.
Overall Experience
9.79
Det var som å være i Edens hage.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:22

Property Description

Tranquil Oasis in San Juan

Outdoor Pool and Garden: Enjoy a refreshing dip in our outdoor swimming pool or take a leisurely stroll in our lush garden.

Comfortable Rooms: Relax in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and a private bathroom.

Convenient Location: Located just 50 km from Villa Escudero Museum, our hotel offers easy access to nearby attractions and the Ninoy Aquino International Airport.

Experience serenity and comfort at El Jardin de Zaida Managed by HII. Book now for a relaxing getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 PM

Location

Guest Reviews

9.4
Based on 30 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 9.6
Amenities: 9.55
Value for Money: 9.58
Food and Beverage: 8.54
Overall Experience: 9.79
R
Robert family_with_children pl
3
Skandal
Cons:

Plac budowy przed oknem. Hałasy nawet w nocy i od białego rana

2025-12-17 via Nuitee
A
Anett family_with_children no
10
Nydelig hotell i rolige omgivelser
Pros:

Frokosten fikk man servert, man valgte fra meny. Ingen buffet altså, men det var helt greit. Hotellet har cirka 12 rom. Rommet hadde god størrelse og to store senger. Disse var fordelt i fire mindre bygg omringet av nydelig opparbeidet område med store plener, busker og blomster. Alt veldig velholdt. Stedet har to basseng og det var tilgjengelige håndklær.

Cons:

Vi har en gjeng på 10 personer og stedet hadde ikke så mange solsenger tilgjengelig.

2025-09-01 via Nuitee
J
Jeannie family_with_children ph
10
Pros:

With sufficient cabinets

Cons:

Room is quite noisy when closed.

2025-08-26 via Nuitee
L
Lars Erik family_with_children no
10
Skjult perle på Filippinene
Pros:

Veldig god service. Personalet var veldig hjelpsomme og imøtekommende. Fasilitetene og uteområdene var fantastiske.

Cons:

Fluene i spisesalen var veldig slitsomme.

2025-08-12 via Nuitee
J
Jan family_with_children no
10
Anbefales på det sterkeste
Pros:

Det var som å være i Edens hage. Stedet og personalet var helt fantastik

2025-08-09 via Nuitee
M
Mylene couple ph
9
Great overnight stay and would recommend.
Pros:

It was a very serene place. It seemed like we were the only guests. Staff were friendly and very attentive to our needs.

Cons:

The food needs improvement. Their menu was reasonably priced but would love to come back to a much improved selection of dishes.

2025-07-07 via Nuitee
A
Alyssa young couple ph
8
Very good
2025-05-15 via Nuitee
R
Raymond young couple gb
8
Boring
Cons:

Nothing to do

2025-04-25 via Nuitee
E
El family with young children us
10
Exceptional
Pros:

A quiet, well appointed resort that offers top notch service. It has a modern Filipino vibe using a lot of Ugo's pottery, clean and fresh, and almost every thing you need has been thought of. Booking was a breeze and even when I had to modify my booking they were easy to communicate with. The restaurant was reasonably priced, offering a good number of options. A definite must go to if you want to recharge from the hustle and bustle of city life.

2025-03-16 via Nuitee
G
Gloria young couple ph
9
Superb
Pros:

Everything was excellent. Service was at par. Roo.m was big with very clean linens and towels. Love the design of the bathroom. The pools were clean and big. Will surely come back.
Highly recommended.

2025-02-25 via Nuitee
G
Gisela young couple ph
10
Exceptional
2025-02-02 via Nuitee
S
Steve young couple us
10
Enjoyable and relaxing.
Pros:

This resort was very comfortable, serene, quiet, and relaxing. The attention to detail was amazing and the walking trails were nice. The swimming pools were well maintained. Breakfast was good, I asked for an omelet and they provided me with what I asked for. The room is spacious and the bathroom design is very good.

Cons:

I requested a late checkout but I got the impression that they were reluctant to give a late checkout. Their checkout is at 11 AM but I wanted to extend to 12 but they seemed reluctant but did agree to extend until 12 noon. There is also no grocery shopping near the resort. There is also no transportation provided by the resort.

2025-02-02 via Nuitee
R
Rosario group ph
9
It was an enjoyable stay and perfect place for old friends getting together and catching up
Pros:

The place was truly relaxing, rooms were clean, comfortable and amenities were complete. Staff from gate, reception, gardeners to restaurants and room all provided friendly courteous and prompt service.

Cons:

There was nothing to not like.

2025-01-21 via Nuitee
C
Connie solo traveller ph
9
I would love to go back!
Pros:

Loved the place and it was not very busy when I checked in. It was a great place to paint and relax!
Food was lovely and the staff were very attentive.

Cons:

The only complaint I have is the door to the rooms. I am a very sensitive sleeper and the door had a glass window that allowed light to come in. I had trouble sleeping because of this. I hope they provide a curtain for those who would like complete darkness.

2025-01-15 via Nuitee
D
Darlene family with young children jp
10
We had a wonderful and relaxing time and could really appreciate each other's company as a family in the intimate en
Pros:

The property was incredibly well-maintained. Every aspect of it was beautiful, from the green lawns to the hotel rooms and the public facilities, like the spa and the restaurant. Every building was designed with intention. The food was also delicious; we tried both international and Filipino dishes and several of the desserts and cocktails. Servings are generous. Myself, my partner, and my parents all got the full spa treatment and it was worth the cost—they have incredible masseuses. With only 12 rooms on the property, even though it was fully booked it often felt like we were the only people there. It gave us an incredible feeling of privacy. Mhai from Rodolfo's restaurant was both a lovely host and server who spoke to us about the property and ensured we had a wonderful stay. Everyone was very kind.

Cons:

The parking area was on grass, which means it was muddy to walk on after it rained. But this is not that big of an issue and it did not impact our stay.

2024-12-31 via Nuitee
B
Bernard young couple cn
9
Superb
Pros:

Friendly kind helpful staff
Good food

2024-12-24 via Nuitee
L
Louie young couple sg
10
Exceptional
Pros:

Very beautiful amenities, location is accessible.

2024-12-22 via Nuitee
A
Alicia review category business travellers us
9
Great experience until I saw the unexpected charge
Pros:

El Jardin de Zaida was just 20 minutes drive from my mother's house so it was very accessible for us. We appreciated the room upgrade and free breakfast (that comes with my Genius Level 3). We liked the whole place, the serene surroundings, the facilities and the well appointed room. The buildings were set apart and there was a small pool just steps away from our villa. Everything was clean and the furniture were all tastefully done. The tv screen was small but we weren't there to watch so it wasn't an issue. I liked that they had a golf cart to bring my elderly mother to and from the restaurant. The staff were helpful and friendly. I liked the pool Breakfast was good with ample choices, both Filipino and western such as pancakes and bacon. The staff were very polite and helpful but we had to remind them to bring the tea my mother ordered on our second day.

Cons:

I booked through Booking.com since I have been using booking.com for over 10 years. I trust the site and the amount quoted prior to the stay. I have never been billed for unexpected charges. In fact I didn't even know about Jardin de Zaida but it showed up in my search. It seemed reasonable and I was quoted to expect taxes and fees of under Philippine Pesos 3,000 on top of the accommodation for 2 nights. I availed of spa services and lunch which were good experiences and reasonably priced. I settled the charges fully upon checkout but I missed a line item and thus questioned it after we left. I was charged 6,302.50 non-vatable sales in Philippine Pesos on top of our 2-night stay and incidentals. 6,302.50 non-vatable sales in Philippine Pesos wasn't itemized in the invoice. It was also not disclosed prior to the booking and when I asked for an explanation from the Manager, Jay promptly sent emails but his explanation didn't make sense to me. In the invoice the some of the vatable sales were repeated in the non-vatable sales thus in my eyes I was basically double-charged for some items I already paid for. I was hoping for transparency for the additional 6,302.50 non-vatable sales in Philippine Pesos. That's no small change. I am not happy about that unexpected charge. Will I stay there again? I think so but I would want to know up front what would be the non-vat sales that will be added on to the accommodation and incidentals.

2024-11-18 via Nuitee
O
Octaviano young couple ph
10
Exceptional
Pros:

cleanliness and food

2024-11-15 via Nuitee
J
Joanne family with young children ph
8
Fantastic place overall, quiet, relaxing, and made me feel close to nature. Id go back for sure.
Pros:

I love how peaceful and intimate it was. We were the only guests during our stay so it feels jarring (in a pleasant way) to be able to have the place all to ourselves. Love the pools and the old houses and nature surrounding the place. Wish we could have stayed longer. The kalamansi picking and biking and play area were great activities for us and my little one. The spa was also good!

Cons:

Food options (I guess) but it was good nonetheless. It wasn’t a dealbreaker by any means. The rooms, although very clean, had a musky old smell, probably from not being used a lot? And the bed mattresses were a little too firm for my taste (this is just me nitpicking).

2024-10-15 via Nuitee