Taj City Centre New Town, Kolkata

Hotels
9 (1896 reviews)
City Center Two Action Area 2 D. Plot No. 11/5 New Town, Rajarhat , Kolkata , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues under the bed
Food service inconsistencies

Categories

Cleanliness
8.46
Some comments suggested the rooms could have been cleaner, especially under the bed.
Service
9.43
The staff received high praise for their hospitality and willingness to help.
Location
9.47
Multiple reviews highlighted the great location, especially in relation to the airport.
Room Quality
8.92
Rooms are spacious and comfortable, though some mentioned cleanliness issues.
Amenities
8.95
Amenities were generally well-received, but there were comments on the expensive laundry services.
Value for Money
8.91
Guests found it a good value compared to Marriott Hotels, though some amenities felt lacking.
Food and Beverage
8.46
Food and service were generally good, although there were some concerns about food service during busy times.
Overall Experience
9.43
Guests expressed overall satisfaction, considering it one of their best stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:44

Property Description

Luxurious Accommodations
Experience the epitome of grandeur at Taj City Centre New Town, Kolkata, where 137 rooms and 10 suites await to offer you a dreamy escapade. From Jacuzzi rooms to majestic hallways, each space is designed to provide a unique and awe-inspiring visual guest experience.

Award-Winning Dining
Indulge your palate at our iconic restaurants and bars, offering a multitude of delectable delights that are sure to tantalize your taste buds. With cuisines from across the world and ambiances ranging from breezy outdoors to lively indoors, a culinary journey awaits you at our property.

Holistic Spa Experiences
Unwind and rejuvenate at our signature Jiva Spa, known for its pampering therapies that cater to your senses and pave the way for holistic rejuvenation. Let us spoil you with a plethora of spa indulgences, ensuring a truly relaxing stay.

Book now for a luxurious stay amidst the urban hospitality of Taj City Centre New Town, Kolkata.

Important information:

The below items are completely prohibited at the property:
- Weapons
- Hookah/shisha
- Poker chips
- Speakers
- Vapes

Please note that Wykiki Restaurant is currently closed due to renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1896 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
B
Bernd-Volker • solo_traveller • de
9
Pros:

Der Standard des Hotels ist hervorragend. Es gibt einen tollen Außenpool mit Blick über die Stadt. Das Frühstück war extrem vielfältig, asiatisch bis europäisch. Direkt neben dem Hotel befindet sich ein tolles Einkaufszentrum.

Cons:

Das Hotel ist sehr weit entfernt vom historischen Stadtkern. Auch die Metro befand sich zu unserem Aufenthalt "Inder construction" . Da blieb nur das Taxi.

2026-08-28 • via Nuitee
M
Martina • solo_traveller • de
9
Wohlgefühl in toller Lage
Pros:

Ein sehr schönes Haus, ruhig, sauber, enorm freundliches und zuvorkommendes Personal. Da s Frühstücksbuffet sehr reichhaltig und abwechslungsreich, und der Kaffee war spitze: heiß und kräftig im Geschmack. Ein Highlight: der Pool mit Blick auf die Stadt Richtung Flughafen. Die Nähe zum Airport macht die Lage absolut interessant.

Cons:

Die Klimaanlage war für mein Empfinden sehr kühl eingestellt. Sie ließ sich leider auch nicht regulieren.

2026-08-24 • via Nuitee
S
Swati Lahiri • solo_traveller • gb
10
Customer service par excellence !
Pros:

Their hospitality and trying to make you feel at home was fabulous. They truly lived up to their brand image . Each of their staff members service delivery was outstanding . The individual attention and trying to address each of my needs simply blew me away.

I highly recommend this hotel.

2026-08-23 • via Nuitee
D
Diwakar • extended_group • in
8
2026-08-23 • via Nuitee
L
Lokesh Dulalsankar • couple • in
10
Lovely stay at Taj
Pros:

Liked the overall service and hospitality

Cons:

Nothing

2026-08-23 • via Nuitee
P
Priyanka • solo_traveller • in
8
2026-08-22 • via Nuitee
A
Atul • couple • in
10
A very comfortable and pleasant stay.
Pros:

Very good spread of foods for breakfast and tasty as well. Staff there were very caring

Cons:

NA

2026-08-21 • via Nuitee
A
Amzad • couple • ae
8
Good
Pros:

Location

Cons:

Name

2026-08-20 • via Nuitee
Y
Yash • solo_traveller • in
10
2026-08-20 • via Nuitee
U
Uday • solo_traveller • in
8
excellent
Pros:

all

Cons:

all

2026-08-19 • via Nuitee
R
Renuga • couple • my
10
2026-08-18 • via Nuitee
L
Lahiri • family_with_children • in
10
2026-08-18 • via Nuitee
F
Francesca • solo_traveller • be
9
2026-08-18 • via Nuitee
M
mario • solo_traveller • es
10
2026-08-18 • via Nuitee
S
Sakim • solo_traveller • in
9
2026-08-18 • via Nuitee
S
Shyamal • couple • in
10
Very nice.
Pros:

Location, cultural evening & food.

Cons:

The cot in the room is too high. Also, there is only one chair in the double occupancy room.

2026-08-15 • via Nuitee
K
Khurshid Ali • extended_group • in
8
Pros:

good

2026-08-15 • via Nuitee
S
Sai • solo_traveller • in
7
2026-08-14 • via Nuitee
S
Saiqa • couple • in
10
2026-08-14 • via Nuitee
S
Sangeeta • solo_traveller • in
8
2026-08-13 • via Nuitee