Taj City Centre New Town, Kolkata

Hotels
•
The Indian Hotels Co Ltd
9 (1728 reviews)
City Center Two Action Area 2 D. Plot No. 11/5 New Town, Rajarhat , Kolkata , in

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues under the bed
Food service inconsistencies

Categories

Cleanliness
8.46
Some comments suggested the rooms could have been cleaner, especially under the bed.
Service
9.43
The staff received high praise for their hospitality and willingness to help.
Location
9.47
Multiple reviews highlighted the great location, especially in relation to the airport.
Room Quality
8.92
Rooms are spacious and comfortable, though some mentioned cleanliness issues.
Amenities
8.95
Amenities were generally well-received, but there were comments on the expensive laundry services.
Value for Money
8.91
Guests found it a good value compared to Marriott Hotels, though some amenities felt lacking.
Food and Beverage
8.46
Food and service were generally good, although there were some concerns about food service during busy times.
Overall Experience
9.43
Guests expressed overall satisfaction, considering it one of their best stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:44

Property Description

Luxurious Accommodations
Experience the epitome of grandeur at Taj City Centre New Town, Kolkata, where 137 rooms and 10 suites await to offer you a dreamy escapade. From Jacuzzi rooms to majestic hallways, each space is designed to provide a unique and awe-inspiring visual guest experience.

Award-Winning Dining
Indulge your palate at our iconic restaurants and bars, offering a multitude of delectable delights that are sure to tantalize your taste buds. With cuisines from across the world and ambiances ranging from breezy outdoors to lively indoors, a culinary journey awaits you at our property.

Holistic Spa Experiences
Unwind and rejuvenate at our signature Jiva Spa, known for its pampering therapies that cater to your senses and pave the way for holistic rejuvenation. Let us spoil you with a plethora of spa indulgences, ensuring a truly relaxing stay.

Book now for a luxurious stay amidst the urban hospitality of Taj City Centre New Town, Kolkata.

Important information:

The below items are completely prohibited at the property:
- Weapons
- Hookah/shisha
- Poker chips
- Speakers
- Vapes

Please note that Wykiki Restaurant is currently closed due to renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rs. 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1728 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Shazia • solo_traveller • in
10
2026-04-18 • via Nuitee
V
Valentina • extended_group • gb
9
Nice hotel
Pros:

Great comfy hotel, beautiful interiors. Very convenient if you need to go to the airport.

Cons:

Maybe pool area is not as big as I expected, but fine overall.

2026-04-17 • via Nuitee
A
Anne Schuhler • couple • fr
8
Pros:

La proximité avec l'aéroport, la propreté, la piscine sur le toit (un must quand il fait si chaud!), la salle de sport.

Cons:

Le personnel débordé au petit déjeuner (nous avons attendu plus d'une heure pour des pancakes qui sont arrivés au compte-gouttes)

2026-04-17 • via Nuitee
S
Sinha • family_with_children • in
10
2026-04-16 • via Nuitee
D
Dilip • couple • ae
9
2026-04-16 • via Nuitee
P
Patricia • solo_traveller • ch
9
2026-04-15 • via Nuitee
S
SELVA MARIAPPAN • couple • in
10
2026-04-15 • via Nuitee
A
Aparajit • solo_traveller • in
10
2026-04-14 • via Nuitee
N
nikhil • couple • in
9
2026-04-13 • via Nuitee
K
Kanprayoon • solo_traveller • in
10
Pros:

The staff are so good hospitality and the room facility is great. Breakfast is amazing!

2026-04-13 • via Nuitee
A
Angshuman • family_with_children • in
6
2026-04-12 • via Nuitee
D
dev • solo_traveller • gb
8
Pros:

Almost everything

Cons:

Attention to details lacking.

2026-04-11 • via Nuitee
A
Arnob • solo_traveller • za
3
Pros:

Average hotel

Cons:

Pool booked out and wasn't mentioned

2026-04-11 • via Nuitee
A
Ahmed • couple • in
9
limited options at breakfast .
Pros:

rooms , upgrade its wonderful stay

Cons:

Almost all glasses at restaurant reeked of eggs .

2026-04-11 • via Nuitee
R
Ravi • solo_traveller • us
9
2026-04-11 • via Nuitee
S
sanjoy • family_with_children • in
10
2026-04-10 • via Nuitee
A
Amitava • couple • au
10
Pros:

Hospitality of the staffs..particularly Shalini during breakfast and a boy (cant speak) who helped for luggage but forgot his name

2026-04-10 • via Nuitee
B
brave • couple • in
10
2026-04-10 • via Nuitee
P
Praveen • solo_traveller • in
9
Superb 👌
Pros:

Very humble and understandable staff

Cons:

My stay was short 😭

2026-04-08 • via Nuitee
K
Kasif • couple • in
1
Nothing
Pros:

Very bad service

Cons:

Nothing

2026-04-08 • via Nuitee