Grass Residences Tower 4 SM NORTH

Hotels
6.4 (24 reviews)
Grass Residences to SM North Overpass , Manila , ph

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenience
Hospitable host
Good views
Cons:
Bathroom cleanliness issues
Mixed room quality
Negative last experience

Categories

Cleanliness
5.15
The review mentions issues with the bathroom cleanliness, indicating poor quality.
Service
7.15
The host is described as hospitable, leading to a positive sentiment.
Location
7.15
The location is implied to be good due to convenience, suggesting a favorable sentiment.
Room Quality
6.15
Some rooms are described as good, indicating mixed impressions.
Amenities
6.15
No specific mention, but standard quality for this hotel tier.
Value for Money
6.65
No specific mention, but standard quality for this hotel tier.
Food and Beverage
6.65
No specific mention, but standard quality for this hotel tier.
Overall Experience
6.15
The overall sentiment is affected by the negative last experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:03

Property Description

Infinity Pool with Pool Bar
Enjoy a refreshing dip in our infinity pool while sipping on a delicious cocktail from the pool bar.

Family-Friendly Amenities
Families with children will love our indoor play area, outdoor play equipment, and baby safety gate for a worry-free stay.

Convenient Location
Located just a short distance from Shangri-La Plaza and SM Megamall, our aparthotel is the perfect base for exploring Manila's top attractions.

Book your stay at Grass Residences Tower 4 SM NORTH now and experience the ultimate comfort and convenience during your visit to Manila.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 24 reviews
Cleanliness: 5.15
Service: 7.15
Location: 7.15
Room Quality: 6.15
Amenities: 6.15
Value for Money: 6.65
Food and Beverage: 6.65
Overall Experience: 6.15
A
Ahmed family_with_children eg
10
2026-01-22 via Nuitee
G
Geraldine family_with_children bh
1
not coming back
Pros:

nothing

Cons:

dirty linen, and toilet is moldy

2026-01-18 via Nuitee
S
Shaji solo_traveller om
1
Pros:

It’s very convenient

Cons:

Some of the properties are good that you feel homely but my last stay is the worst

2025-12-27 via Nuitee
M
MARY GRACE couple ph
8
2025-11-26 via Nuitee
M
Marieta family_with_children ie
10
2025-09-17 via Nuitee
M
michael solo_traveller ph
4
2025-09-14 via Nuitee
R
Reejay extended_group ph
9
SM Grass
Pros:

Hospitable host, view

Cons:

CR/Bathroom, need a little improvement

2025-07-16 via Nuitee
I
Imelda review category business travellers ph
8
Nice staycation
Pros:

The comfortable bed and room, very good aircon and beautiful ambiance of the room cleanliness.

Cons:

a bit far from sm . Long walk .Too thin bath towel, no toiletries, atleast small sachet of sugar and salt, hopefully a ready gate pass for swimming pool for that day so we can use the free pool instead we didnt. The person who first communicate with me is a bit rude and lil in patience

2025-06-15 via Nuitee
M
Mark solo traveller au
4
Adequate but unsatisfactory
Cons:

Room was not cleaned thoroughly.
Plumbing was leaking .
Kitchen basin was leaking into the cabinet and smelled bad
Some light did not work
Door handle to bathroom falling off

2025-06-07 via Nuitee
N
Naresh solo traveller in
8
Very good
2025-04-10 via Nuitee
M
Merlyn young couple ph
8
Good ,safe location
Cons:

Long wait for elevator service.
Shower curtain and bath mat would be nice. Notice few cockcrotches.

2024-08-30 via Nuitee
N
Noel young couple fi
9
Superb
Pros:

Access to north Edsa was my best option to make reservation.

Cons:

Security rules for guest is quit confusing.
Guest with confirm room booking but without permit from security is not allowed to enter the premises.

2024-06-28 via Nuitee
C
Charmaine review category business travellers ph
1
I didn’t stay as I left right away. It’s a very traumatizing experience!
Pros:

Nothing. I left the property as I got in and asked for a refund. Unbelievable! I can’t believe Booking.com doesn’t screen their unit partners.

Cons:

When we came in, i saw how the kitchen items all by the sink. In the small bedroom, there’s a cabinet and one was filled with damp linens, towels, pillowcases. Two towels, also damp were hanging by the curtain rod. The place was a mess and there were mosquitoes and the carpet were filthy. I messaged the property owner right away and showed all the photos of the unit. The good part was she refunded my payment immediately.Midnight, I had to look for a place close to the same area. Got a place but it was way more expensive. Didn’t have a choice as I was exhausted the whole day and also a disabled person. It was a very traumatic experience for me! Had to look for another place at midnight and had to get a public transportation.

2024-05-15 via Nuitee
A
Agapito solo traveller ca
2
Very poor
2023-12-04 via Nuitee
N
Nanette review category business travellers ph
7
Good
Cons:

Check in processes are big.complicated. we need to coordinate with the unit owner before.we can get in.

2023-10-23 via Nuitee
G
Gina family with young children be
5
Did not met my expectations. It was not a good experience. I will not recommend it at all.
Cons:

Poor WIFI. TV not working. Room was not so clean.

2023-10-15 via Nuitee
M
Maria young couple ph
1
Bad
Pros:

none

Cons:

No refund for my money, they said that the caretaker is not in the property

2023-09-01 via Nuitee
S
Soriano young couple ph
10
Exceptional
2023-08-30 via Nuitee
R
Rivera young couple ph
3
For appropriate action
Pros:

Condo and location..

Cons:

The staffs need an orientation how to treat the customers they are not accommodating, we can't also acces with the pool due to some passes which is they didn't told us earlier..

2023-08-25 via Nuitee
L
Liberty young couple ph
3
The unit and location are good. Pero walang wifi, hindi gumagana yung TV at hindi pa responsive sa inquiry si Lessor
2023-08-19 via Nuitee