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City Views - Enjoy stunning views of the city from our hotel rooms at HOTEL SHAHI Terminal-2.
Comfortable Accommodation - Relax in our air-conditioned rooms with free WiFi and private bathrooms for a comfortable stay.
Convenient Location - Close to Phoenix Market City Mall and Mumbai Airport, our hotel offers easy access to nearby attractions and a paid airport shuttle service.
To book your stay at HOTEL SHAHI Terminal-2 and experience all these features and more, please visit our website or call us now!
This property does not accommodate bachelor(ette) or similar parties.
Отеля не было по указанному адресу. Мы там не проживали!
Nice hotel zand very cooperative staff
I booked for 3 adults & kid of 2years but money taken for 4 adults+
We checked in 3 hrs late so also asked them to give more 2hours to check out late but they denied..
Also they take money in their employees or oceanic neighbour account but didn't take money in Shahi hotel's name
Will never recommend anyone
I requested for 2 hours extension late check out was rejected & asked us for more money
Ничего
По указаному адресу отеля нет. Есть автосервис. Рядом тоже нет. Мы там не жили.
Nil
Bad location
Poor clean
Unhygienic
No
It’s not a hotel, more like a lodge… very dirty not comfortable at all.
Blessings
Blessings
I dint like any service 1st of all they took us to other property than the charged us for early check in and they gave small room that too without breakfast charges and also gave us room with Tribble bad after 12pm that too without TV in that room
Only the morning walk guy was lil helpfull
Hotel Location is Beside main road. Beds are ok. Hot water is good.
Cleanliness is ok. It can be improved. Observed some cockroaches in the room.
Nothing
This review is a stark warning to all travelers, especially families. Despite extensive international and domestic travel using Booking.com for years, this was, without a doubt, the single worst hotel experience I have ever encountered.
The Original Booking and Confirmed Late Arrival
Two months in advance, I booked a triple room with two beds for my family—myself, my wife, and our two children. Due to our late flight arrival into Mumbai, I contacted the property 10 days prior to update my check-in time, informing them we would arrive after 12:30 AM. They replied explicitly confirming this was "ok."
Abandoned at 1:00 AM
We arrived at 1:00 AM, exhausted after a long journey, only to be told our room had been allocated to someone else. The staff claimed they only hold rooms until 4 PM and insisted they were not notified of our late arrival—directly contradicting their written confirmation. When I pointed out their error, stating they should have rejected my late check-in request when I still had a window for free cancellation, the situation rapidly deteriorated.
When I asked for an explanation, the manager, Javed Akhtar, responded with complete arrogance and a shocking lack of empathy. He was dismissive and unhelpful, essentially telling me that the only room available was a tiny one with a small double bed and if I didn't like it, I could "go somewhere else."
Imagine being stranded at 1:00 AM with two young, tired children and being met with such hostility and indifference.
After 30 minutes of discussion and pleading, he begrudgingly provided only one extra bedding for one child, leaving the four of us to squeeze into an impossibly small bed and a single extra mattress. Because we were traveling with family, it was the middle of the night, and my free cancellation window was closed, I was forced to accept this unacceptable, cramped, and stressful arrangement. I also paid the full booking amount in cash at check-in.
Servizio, wifi e acqua calda funziona
Pulizia non è molto buona ; le lenzuaole erano sporche e il muro era rotto e sporca..non è molto igienico
The staff was polite, they took care of everything
Have a nice restarant at ground floor, near to T2
Had ask 3/4 times for breakfast and the reception was ignorant and not helpful and have been overcharged for everything and trying to resolve the issue. They were not positive in their response.
The property was okay. The rooms were okay, not clean. Had to tell them. 3×4 for service had to keep on repeating going to reception. The staff were very ignorant.
Had a comfortable stay, AC, wifi and bathroom cleanliness were good, At a prime location, accesibili
Price was on higher range for the hotel of the size. below average complimentary breakfast provided at the hotel
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