Urban Inn, Serai Wangi

Hotels
8.7 (253 reviews)
2337 Lorong Serai Wangi 1/10, Taman Serai Wangi , Padang Serai , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Covered parking

Review Highlights

Pros:
Cozy
Great location
Clean
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.15
Clean and classic vibes noted, though some reviews mentioned issues with smoke odor.
Service
9.11
Staff was polite and friendly, contributing positively to the overall experience.
Location
9.15
Great location next to Serai Wangi Mall and plenty of shops.
Room Quality
8.6
Room very comfortable and cozy, though some noted the walls were not noise proof.
Amenities
8.63
Basic amenities mentioned, additional options might enhance the experience.
Value for Money
8.59
Competitively priced for amenities and location.
Food and Beverage
8.54
Food options nearby; however, specific on-site offerings were not mentioned.
Overall Experience
8.8
Overall satisfactory with a few noted concerns, but beneficial for a short getaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:36

Property Description

Modern Accommodations
Experience comfort and convenience in our air-conditioned rooms with private bathrooms and kitchenettes in Urban Inn, Serai Wangi.

Convenient Amenities
Enjoy room service, a 24-hour front desk, flat-screen TVs, and complimentary toiletries during your stay with us.

Great Location
Explore nearby attractions like Sunway Carnival Mall, Penang Bridge, Queensbay Mall, and more during your visit to Padang Serai.

To book your stay at Urban Inn, Serai Wangi and enjoy these fantastic amenities, contact us now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 253 reviews
Cleanliness: 8.15
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.54
Overall Experience: 8.8
T
Tengku • extended_group • my
8
Pros:

Nice place

Cons:

-

2026-05-09 • via Nuitee
Z
Zulqurnain. • couple • my
8
Penginapan yang selesa berdekatan dengan semua kemudahan dan ada mall
Pros:

Hotel yang dekat dengan semua tempat depan hotel ada mall makanan senang cari parking senang bilik selesa ada banyak rancangan tv nefflix pun ada

Cons:

Kena naik tangga angkat beg ,bilik depan katil terus menghadap tv

2026-04-28 • via Nuitee
S
Sham • family_with_children • my
10
2026-04-21 • via Nuitee
A
Arieliez • couple • my
1
2026-04-12 • via Nuitee
N
Neng mariani • couple • my
8
2026-04-10 • via Nuitee
R
Raudhah • couple • my
10
I am happy and satisfied
Pros:

We really really loved it. With a cheaper price, we got a comfortable room, good wifi connection and most importantly the room got smart tv in it, love loveeee cause we can watch netflix with our partner. This place also strategically located in the middle of the town which has many many restaurant and dobi, and also there is a mall which is walking distance from the hotel

Cons:

Small space but still okayy

2026-04-05 • via Nuitee
M
mr Is • solo_traveller • my
8
2026-03-31 • via Nuitee
M
Mohd • extended_group • my
7
2026-03-26 • via Nuitee
L
Lizan • couple • my
1
2026-03-14 • via Nuitee
N
Norhanim • couple • my
9
2026-03-14 • via Nuitee
M
mr Is • couple • my
8
2026-03-03 • via Nuitee
T
Tengku • extended_group • my
9
Nice hotel to choose
Pros:

Surrounding

Cons:

-

2026-02-28 • via Nuitee
N
Nurulhuda • couple • my
6
2026-02-25 • via Nuitee
H
Harrymorgan • extended_group • my
1
No heart to assist customers. First say blanket & pillow free then RM15 and after that say want to charge me RM200+.
Pros:

Nice room

Cons:

The staff at night service.

2026-02-25 • via Nuitee
H
Hazman • couple • my
9
Value for money with a strategic location too
Pros:

The room is spacious and comfy. The location is strategic with many shops, supermarkets and eateries nearby. There is a wide open space parking around. The staff there are friendly and helpful too.

2026-02-23 • via Nuitee
A
Ahmad • family_with_children • my
9
Terbaik
Pros:

Bilik cantik dan bersih 👍👍

Cons:

Tiada

2026-01-31 • via Nuitee
N
NURUL HASNUN • couple • my
9
2026-01-25 • via Nuitee
R
Redzal • extended_group • my
8
Worth a penny to stay
Pros:

Nice budget hotel to stay. Good location. Even though this hotel don't have breakfast but guest can easily find breakfast around this hotel. They are so many local stall selling morning breakfast around. Enjoy the local food. Staff were friendly. Room was clean even though quite small for certain room.

Cons:

My room was quite big but no windows.

2026-01-20 • via Nuitee
C
Cressida • couple • my
10
2026-01-19 • via Nuitee
R
Rabiah • family_with_children • my
8
selesa dan sesuai dengan harga
Pros:

1)tempat makan yang banyak disekitar urban inn
2)kemudahan dobi berhampiran urban inn
3) tempoh pendaftaran untuk check in sangat cepat

Cons:

kena menaiki tangga untuk ke bilik, kurang sesuai untuk tetamu yang sudah berumur. Sekiranya dapat menyediakan kemudahan lif pasti akan dapat menarik lebih ramai tetamu menginap disini

2026-01-19 • via Nuitee