The New View by Ecotel

Hotels
6.7 (295 reviews)
12 JM Basa Street Calle Real Business Center , Iloilo City , ph

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Convenient location
Friendly staff
Value for money
Cons:
Cleanliness issues
Poor amenities
Lack of attention from staff

Categories

Cleanliness
4.91
Several reviews mentioned that the property is not clean and had issues such as stains and poor maintenance.
Service
7.88
Mixed reviews regarding staff; some were accommodating while others noted unapproachable staff.
Location
8.92
Proximity to attractions was consistently highlighted as a positive aspect.
Room Quality
5.87
Rooms received varied feedback, with mentions of comfort offset by issues like poor air conditioning and some room maintenance problems.
Amenities
5.4
Issues with amenities such as no wifi and inadequate toiletries were reported.
Value for Money
7.36
Value was perceived as moderate; some felt it was overpriced for the quality.
Food and Beverage
6.41
Breakfast was mentioned as unsatisfactory, but no specific details given.
Overall Experience
6.88
General dissatisfaction expressed, but some guests indicated good aspects like the staff and accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:33

Property Description

Luxurious Accommodation
Experience a lavish stay at The New View by Ecotel, a 5-star hotel in the heart of Iloilo City. Enjoy impeccable room service and the convenience of a 24-hour front desk during your visit.

Prime Location
Conveniently located within proximity to key attractions, including Jaro Metropolitan Cathedral and Molo Church, our non-smoking property offers easy access to explore Calle Real, Plaza Libertad, and Iloilo City Hall.

Traveler-Friendly Amenities
With the Iloilo International Airport just 23 km away, The New View by Ecotel ensures a seamless travel experience for guests. Book your stay now and indulge in luxury and comfort at our exquisite hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.7
Based on 295 reviews
Cleanliness: 4.91
Service: 7.88
Location: 8.92
Room Quality: 5.87
Amenities: 5.4
Value for Money: 7.36
Food and Beverage: 6.41
Overall Experience: 6.88
J
Jepan • solo_traveller • ph
8
2026-07-17 • via Nuitee
N
Nierva • solo_traveller • ph
10
Pros:

Room is clean, as well as the toilet, they got lift sa mismong hotel, going sa rooms, but going to hotel me stairs up, accessible sa kainan , pamilihan. Friendly staff

2026-07-15 • via Nuitee
J
Jurilla • solo_traveller • ph
10
2026-07-13 • via Nuitee
K
Kent Anthony • solo_traveller • ph
9
2026-07-11 • via Nuitee
K
Kris Antonia • solo_traveller • ph
10
2026-06-30 • via Nuitee
S
Selle • solo_traveller • ph
8
2026-06-24 • via Nuitee
R
Rysavy • solo_traveller • cz
3
Pros:

Překvapivě funkční klimatizace

Cons:

Švábi, mravenci a jiní obyvatelé v pokoji, netekla teplá voda

2026-06-22 • via Nuitee
P
Pat Kent Anthony Garino • solo_traveller • ph
9
2026-06-20 • via Nuitee
E
Elo • solo_traveller • ph
6
Pros:

The interior design

Cons:

Hot shower is not working

2026-06-18 • via Nuitee
J
Judson • solo_traveller • om
10
2026-06-18 • via Nuitee
D
Daisy • solo_traveller • ph
9
2026-06-11 • via Nuitee
M
Michelle • couple • us
8
Pros:

The building was clean and the staff were attentive and helpful. Our room was simple but very comfortable for the price we paid. The location was convenient, with easy transport to the ferry in the morning and walking distance from places to eat and shop in the evening.

2026-06-03 • via Nuitee
K
Karen Mae • family_with_children • ph
8
2026-06-02 • via Nuitee
A
Albert • extended_group • ph
7
2026-06-02 • via Nuitee
C
Celal Kara • solo_traveller • tr
8
Pros:

location

Cons:

nothing

2026-06-01 • via Nuitee
R
Rey • solo_traveller • ph
8
2026-05-24 • via Nuitee
M
marc • solo_traveller • fr
8
2026-05-21 • via Nuitee
R
Rea Mae • solo_traveller • ph
10
2026-05-19 • via Nuitee
M
Michelle • couple • ph
3
2026-05-18 • via Nuitee
M
maria avenex pinlac • solo_traveller • ph
7
2026-05-17 • via Nuitee