The New View by Ecotel

Hotels
6.7 (304 reviews)
12 JM Basa Street Calle Real Business Center , Iloilo City , PH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Convenient location
Friendly staff
Value for money
Cons:
Cleanliness issues
Poor amenities
Lack of attention from staff

Categories

Cleanliness
4.91
Several reviews mentioned that the property is not clean and had issues such as stains and poor maintenance.
Service
7.88
Mixed reviews regarding staff; some were accommodating while others noted unapproachable staff.
Location
8.92
Proximity to attractions was consistently highlighted as a positive aspect.
Room Quality
5.87
Rooms received varied feedback, with mentions of comfort offset by issues like poor air conditioning and some room maintenance problems.
Amenities
5.4
Issues with amenities such as no wifi and inadequate toiletries were reported.
Value for Money
7.36
Value was perceived as moderate; some felt it was overpriced for the quality.
Food and Beverage
6.41
Breakfast was mentioned as unsatisfactory, but no specific details given.
Overall Experience
6.88
General dissatisfaction expressed, but some guests indicated good aspects like the staff and accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:33

Property Description

Luxurious Accommodation
Experience a lavish stay at The New View by Ecotel, a 5-star hotel in the heart of Iloilo City. Enjoy impeccable room service and the convenience of a 24-hour front desk during your visit.

Prime Location
Conveniently located within proximity to key attractions, including Jaro Metropolitan Cathedral and Molo Church, our non-smoking property offers easy access to explore Calle Real, Plaza Libertad, and Iloilo City Hall.

Traveler-Friendly Amenities
With the Iloilo International Airport just 23 km away, The New View by Ecotel ensures a seamless travel experience for guests. Book your stay now and indulge in luxury and comfort at our exquisite hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.7
Based on 304 reviews
Cleanliness: 4.91
Service: 7.88
Location: 8.92
Room Quality: 5.87
Amenities: 5.4
Value for Money: 7.36
Food and Beverage: 6.41
Overall Experience: 6.88
J
Jana Louise • solo_traveller • ph
9
2026-10-12 • via Nuitee
J
Jay Sobreda • solo_traveller • ae
7
Pros:

Room.. Location

Cons:

No Parking area..... For motorcycles and car.

2026-10-12 • via Nuitee
E
Estoque • solo_traveller • ph
9
Pros:

Just a simple breakfast, but it would be nicer if there were soup as well.

Cons:

I didnt like with the check-in policy. I understand that 2PM is uour standard check-in time, gust who arrive earlier should be allowed to check in without adfitional charges if a room is already available and ready for occupancy. During my stay, I was charged 100 pesos for my early check in before 2PM. It would be more guest-friendly and appreciated if complimentary early check-in could be offered, subject to room availability. This would greatly enhance the overall guest experince and customer satisfaction. Additionally, the accomodation doors should be equipped with chain locks to provide an extra security for guests, enhance safety and give guests greater oeace of mind while staying in the accomodation.

2026-10-10 • via Nuitee
J
Jemark • couple • ph
7
2026-10-07 • via Nuitee
A
Ann Lourdes • couple • ph
10
2026-09-17 • via Nuitee
P
Pasacsac • solo_traveller • ph
7
2026-09-09 • via Nuitee
M
Ma Janyn Guai • family_with_children • ph
10
2026-09-06 • via Nuitee
B
Barcelona • solo_traveller • ph
10
2026-09-05 • via Nuitee
M
Merjudio • solo_traveller • ph
7
I just took a nap the entire stay.
Pros:

Bed,just the bed 'cause nap is very important to me

Cons:

There was a piece of folded used towel on the floor at the right side of my bed. Maybe the cleaner forgot to bring it and cobwebs at the bathroom. Overall was great 👍

2026-08-31 • via Nuitee
A
Ambrocio • solo_traveller • ph
8
Pros:

Accessible

Cons:

No parking

2026-08-30 • via Nuitee
E
Edgardo • solo_traveller • ph
5
It was quite alright for its price.
Pros:

No breakfast

Cons:

No hot shower

2026-08-27 • via Nuitee
S
Santos • solo_traveller • ph
8
2026-08-23 • via Nuitee
P
Phillip • solo_traveller • ph
10
2026-08-22 • via Nuitee
J
Jepan • solo_traveller • ph
8
2026-08-16 • via Nuitee
S
Sandralyn • solo_traveller • ph
7
2026-08-14 • via Nuitee
A
Appolis • solo_traveller • ph
5
Pros:

Close to the port and ferry to Guimares

Cons:

Nothing

2026-08-13 • via Nuitee
B
Brendalyzzzz • solo_traveller • ph
8
Pros:

The bed is comfy

Cons:

The area

2026-08-09 • via Nuitee
R
Rowel • couple • sa
5
2026-08-08 • via Nuitee
M
Maria Karissa • couple • ph
8
2026-07-25 • via Nuitee
J
Jeralyn • couple • ph
10
2026-07-25 • via Nuitee