Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Luggage storage
-
Fax/photocopying
-
Facilities for disabled guests
-
Hot tub/Jacuzzi
-
Sauna
-
Massage services
-
Packed lunches
-
Table tennis
-
Hammam
-
Squash
-
Non-smoking throughout
-
Shared lounge/TV area
-
Board games/puzzles
-
Wheelchair accessible
-
Allergy-free room
-
Kid meals
-
Heated pool
-
Emergency cord in bathroom
-
Outdoor furniture
-
Coffee Shop on site
-
Shallow end
-
Spa/wellness center services
-
Steam room
-
Beauty Services
-
Manicure
-
Pedicure
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
24-hour security
-
Security alarm
-
Happy hour
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Snack bar/deli
-
Access to nearby indoor pool
-
Playground on site
-
Tennis lessons on site
-
Self parking (surcharge)
-
Pool sun loungers
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Internet access
-
Wine release events
-
Reception hall
-
Covered parking
-
Secured parking
-
Health or beauty spa nearby
-
Swimming nearby
-
Vegetarian menu options available
-
Bulk dispenser for toiletries
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Riverside Charm and Luxurious Amenities
Nestled on the banks of the picturesque River Leven, the hotel offers a serene escape with two distinct dining experiences at The Riverside Restaurant and The Dolly Blue Bar & Grill.
Wellness Oasis and Recreation
Guests enjoy complimentary access to the exclusive Cascades Health and Fitness Club, boasting top-notch facilities like a gym, sauna, swimming pool, and spa services. Outdoor enthusiasts can make use of the squash and tennis courts for a fun workout session.
Scenic Views and Modern Comfort
Each room is equipped with modern conveniences such as a flat-screen TV, complimentary tea/coffee, and cozy seating areas. Opt for an Executive room for stunning views of the River Leven. Stay connected with complimentary Wi-Fi throughout the property.
Experience tranquility and luxury at our riverside retreat - book your stay now for an unforgettable getaway!
Please note, check-in on weekends is from 15:00.
Please note that the spa is recommended to be booked in advance to avoid disappointment. Treatment availability cannot be guaranteed on the day.
Please note that breakfast and dinner has to be booked before arrival.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in public areas and is free of charge.
-
Pets
Pets are not allowed.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 16 years old stay for £25 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The choice was good. I prefer hot plates with hot meals, which at breakfast wasn't the case. We requested a change of room as the one originally given was too dark & claustrophobic. We were given a beter room & the receptionist was very accommodating.
A larger lounge as seating filled up. The spa facilities was good although there was no one on reception one morning I went & I couldn't get a towel to dry with afterwards.
Great staff and great location
Nothing
Friendly staff
Very dated and too busy as it's open to the public so the spa is very busy instead of just being guest. Wouldn't come back for these reasons
The swimming pool was a bit cold but the jacuzzi was lovely. Very helpful girl on the reception there.
We had dinner on our second night & it was very good. My husband had the lamb & said it was delicious.
Our room was very basic. We had to book through you & couldn't contact the hotel as it was closed! It would have been nice to be able to contact the hotel as we could have upgraded our room.
The breakfast was ok. Leaky tea urn. My husband had the full English & said the bacon didn't taste right. He was ill which was unfortunate as we were attending a friend's funeral, made it very difficult!
Lovely location beside the river with some nice walks around.
Location,pool n spa
Dark room bath took 20 mins to empty,hard pillows on bed,and fire alarm going off at 5,45 am,plus myself falling over chair in panic
Nice area great views staff Jill excellent and Sarah worked on her own serving 45 customers for breakfast as staff shortages.
Staff shortages cold swimming pool , and commis chefs do temperature checks on fridges as a fridge was off and so was my wife’s prawn cocktail.
Good breakfast and evening meal.
Beautiful hotel
Spa was clean and amazing
Not much!
Staff not friendly on arrival. Dirty plates at breakfast buffet. Dirty carpets on stairs to room.
The rooms need updating.
No fridge
No hairdryer
Generally overall not a great stay
The pool was also freeezing!!!
Not recommended at all.
The hotel and rhe balcony in our bedroom massive bathroom beautiful location staff were so friendly and helpful excellent facilities massage and afternoon tea worth the money wasn't very busy to . Evening meal was lovely and afternoon was nice to not much on it
Breakfast was the worst I ever had sloppy scramble egg didnt know I had a choice of other type of egg till after mt 2nd night . Waited 15 mins for a cup amd a glass 2ns morning my partner and I shared a glass . The items of cooked breakfast ran out had to stand around and wait and 1 morning I didn't even get beans or hash browns . Really think there should be a proper coffee and tea machine and my tea was freezing . Because of this I wouldn't stay again shame cause everything else was great
Facalities were great
Food was amazing
Unfortunately due staff sickness we couldnt have treatments that we had booked
Set in a lovely picturesque location.
Room very shabby. Carpet was dirty, worn and threadbare around the edges. A lot of stains on walls and ceiling. Mismatch old furniture.
Spa was not good. Absolutely freezing. Pool was freezing. Everything was worn, old, cracked and broken.
Restaurant food was nice. But wow service was slow. Only us and 2 other tables in. Drinks took half and hour to get to us. Starter had already come out by time we got drinks. Plates from other tables hadn’t been cleared. Didn’t get offered dessert menu so we left. So did the table next to us. Bumped into people who we know said they didn’t get there desserts at all. They had ordered them and had been forgot about and then got told kitchen had closed so they couldn’t get them.
Lovely room fabulous water pressure that was hot enough to fill the bath , clean spacious , lovely pool facilities, breakfast was plentiful and good quality, the evening meal fair , the sweet ( brulee) was superb .
The setting is truly beautiful and we lucked out on the weather too.
Staff we're really friendly and helpful.
Id happily return
The chicken main , was like rubber.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
