Whitewater Hotel & Spa

Hotels
7.9 (2189 reviews)
Lakeland Village , Newby Bridge , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Nice staff
Delicious food
Quiet location
Comfortable room
Cons:
Cold pool
Cleanliness issues
High food prices

Categories

Cleanliness
7.48
Some reviews mentioned cleanliness issues, such as mold and a leaking shower.
Service
8.45
Numerous reviews highlighted the friendliness and helpfulness of the staff.
Location
7.99
The hotel is described as quiet and away from tourist hustle, which is a positive aspect.
Room Quality
7.94
Rooms were mentioned as comfortable with some needing updates.
Amenities
7.47
Pool was noted to be too cold, affecting the enjoyment of amenities.
Value for Money
7.43
Certain food prices were considered high and service charges were automatic, suggesting mixed value.
Food and Beverage
7.98
Positive mentions of food quality, though breakfast comments were mixed.
Overall Experience
8.45
Overall positive experiences were shared, with hope to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:06

Property Description

Riverside Charm and Luxurious Amenities

Nestled on the banks of the picturesque River Leven, the hotel offers a serene escape with two distinct dining experiences at The Riverside Restaurant and The Dolly Blue Bar & Grill.

Wellness Oasis and Recreation

Guests enjoy complimentary access to the exclusive Cascades Health and Fitness Club, boasting top-notch facilities like a gym, sauna, swimming pool, and spa services. Outdoor enthusiasts can make use of the squash and tennis courts for a fun workout session.

Scenic Views and Modern Comfort

Each room is equipped with modern conveniences such as a flat-screen TV, complimentary tea/coffee, and cozy seating areas. Opt for an Executive room for stunning views of the River Leven. Stay connected with complimentary Wi-Fi throughout the property.

Experience tranquility and luxury at our riverside retreat - book your stay now for an unforgettable getaway!

Important information:

Please note, check-in on weekends is from 15:00.

Please note that the spa is recommended to be booked in advance to avoid disappointment. Treatment availability cannot be guaranteed on the day.

Please note that breakfast and dinner has to be booked before arrival.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2189 reviews
Cleanliness: 7.48
Service: 8.45
Location: 7.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.45
M
Mariana • family_with_children • gb
8
Overall, we had a lovely stay and would happily recommend it.
Pros:

We had a wonderful stay at this hotel. The location was beautiful, with stunning views and easy access to the nearby mountains and river, making it the perfect place to relax and explore. The breakfast was delicious with a great selection, and the staff were incredibly welcoming, friendly, and attentive throughout our stay. We really enjoyed our time here and would happily recommend it to anyone looking for a peaceful and scenic getaway.

Cons:

The furniture is quite old and could benefit from some updating. The property could also have been cleaner, but overall it didn't take away from our enjoyable stay.

2026-07-04 • via Nuitee
G
Gurpal Dhaliwal • solo_traveller • gb
7
2026-07-03 • via Nuitee
C
Chloe • solo_traveller • gb
10
Would recommend
Pros:

The area was beautiful, it was far out but close enough to get to some areas by car, the bed was comfy, the staff were lovely- friendly- and accommodating, the pool was very nice,

Cons:

The breakfast was a little lacking and the bacon/ sausages weren't the best quality but it was a buffet style so that could be down to how it was served, other than that there was nothing wrong with the place.

2026-07-03 • via Nuitee
R
Rachel • couple • gb
7
Good value for a hotel in a beautiful setting.
Pros:

A beautiful stone built hotel alongside a lovely river.

Cons:

The hotel was a little tired looking. Pillows weren’t the most comfortable and the bathroom although clean was quite old.

2026-07-02 • via Nuitee
H
Hine • solo_traveller • gb
5
2026-07-01 • via Nuitee
L
Laura • extended_group • gb
9
2026-06-29 • via Nuitee
R
Roger • family_with_children • gb
9
another enjoyable stay, looking forward to next time.
Pros:

good meals

2026-06-28 • via Nuitee
C
Carol • couple • gb
10
A lovely hotel and spa
Pros:

Buffet brekkie, constantly replenished, and wide variety of hot and cold, continental, fruit & cereal. Friendly staff, beautifully garden next to the gushing river. A perfect stopover hotel, or base for walkers as its close to the end of Lake Windermere.
We didn't use the space facilities, but its hood they're available.

2026-06-27 • via Nuitee
E
Edith • couple • gb
9
Would definitely stay again
Pros:

Location was beautiful and excellent for stop over

Cons:

Lifts not working on our visit but managed

2026-06-27 • via Nuitee
C
Charlie • solo_traveller • hk
7
2026-06-27 • via Nuitee
M
Martin From Cheltenham • solo_traveller • gb
8
Great place to stay and close to Lakeland Motor Museum
Pros:

Great location and good parking

Cons:

Wifi wasn't consistent

2026-06-26 • via Nuitee
G
Garry • solo_traveller • gb
8
Pros:

Location is beautiful and easy to get to other parts of the lakes if needed. Spoilt by noise from main route A590 being so close.
Food was excellent, very tasty and plentiful.

Cons:

No air conditioning, rooms dated, building outside need a bit of tlc.

2026-06-25 • via Nuitee
A
Allan • couple • za
9
Pros:

Hotel was very well situated to use as a base for the Lake District. The breakfasts were really good, and the staff were very friendly, situated next door to a Motor museum which was excellent

2026-06-25 • via Nuitee
S
Sue • couple • gb
7
Good for a base as we were meeting family who were staying at Lakeside Holiday billage
Pros:

Staff welcoming & helpful

Cons:

Hotel is looking tired

2026-06-25 • via Nuitee
S
Steven • solo_traveller • gb
8
Pros:

Staff, food and room excellent

Cons:

Dolly Blue closed most of the time and a lack buzz in social areas

2026-06-24 • via Nuitee
P
Philip • extended_group • gb
8
Pros:

Location and staff

Cons:

Slightly tired

2026-06-22 • via Nuitee
J
Jack • extended_group • gb
4
Not bad- but certainly not good, especially for the price.
2026-06-22 • via Nuitee
T
Tim • extended_group • gb
6
Helpfull Staff Good Sauna Plenty at Breakfast
Pros:

Helpfull Staff

2026-06-22 • via Nuitee
S
Steven • solo_traveller • gb
7
Pros:

Location and friendly staff

Cons:

Room was tired and really small, shower didn’t work well and breakfast wasn’t a great experience, food was okay but lots of flies and dirty plates and cups.

2026-06-22 • via Nuitee
J
Jagadeesan • family_with_children • nl
7
2026-06-21 • via Nuitee