Swing & Pillows - Petaling Street Kuala Lumpur

Hotels
7.8 (207 reviews)
52-54, Jalan Petaling , Kuala Lumpur , my

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.53
Several reviews mentioned issues such as lack of cleanliness in the rooms.
Service
8.5
Staff were described as friendly and helpful in many reviews.
Location
9.04
The hotel is conveniently located in Chinatown, close to transport and attractions.
Room Quality
6.99
Rooms were generally seen as good, but some reviews mentioned noise issues.
Amenities
7.52
Basic amenities discussed; some guests found them lacking.
Value for Money
7.98
Guests acknowledged that the hotel offers good value for the price.
Food and Beverage
7.83
No specific mentions, but typical offerings for budget hotels.
Overall Experience
8
Overall experience is positive, despite some cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:23

Property Description

Convenient Location
Enjoy easy access to popular attractions such as Berjaya Times Square and Bank Negara Malaysia Museum and Art Gallery, all within a short distance from the hotel.

Free WiFi
Stay connected throughout your stay with our complimentary high-speed WiFi, perfect for both leisure and business travelers.

Nearby Landmarks
Explore famous landmarks like Pavilion Kuala Lumpur and Kuala Lumpur Convention Center, just a stone's throw away from the hotel.

To experience comfort and convenience in the heart of Kuala Lumpur, book your stay at Swing & Pillows - Chinatown Kuala Lumpur today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 207 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.83
Overall Experience: 8
S
Sven family_with_children ie
9
2026-02-27 via Nuitee
N
Noor family_with_children bd
8
2026-02-23 via Nuitee
J
Janice family_with_children gb
10
Pros:

Right in the middle of china town. Warm welcome 🙏 very helpful reception.

Cons:

The plug to the TV fizzled and blew when I turned it on.

2026-02-11 via Nuitee
Y
YAP family_with_children my
5
Pros:

No comment

Cons:

Receptionist tends not friendly, l met with one of the housekeeping staff, he is better than the reception counter

2026-01-31 via Nuitee
德顺 extended_group my
5
2026-01-29 via Nuitee
C
Chong Yoon fook family_with_children my
8
2026-01-28 via Nuitee
E
Elodie solo_traveller fr
7
Très bien si vous prévoyez des boules quies
Pros:

Emplacement idéal avec un personnel accueillant et très sympathique !

Chambre propre même si la décoration est plutôt vieillotte

Cons:

L’insonorisation inexistante…
J’étais la première chambre collé à la réception, en plus d’entendre les chambres voisines j’entendais toutes les discussions de la réception

2026-01-28 via Nuitee
A
Abdul family_with_children bd
9
2026-01-24 via Nuitee
R
Ramazan solo_traveller tr
9
2026-01-23 via Nuitee
A
Alexey solo_traveller my
5
Запах благовоний с рынка или ещё откуда то просто невозможный
Cons:

Запах благовоний с рынка или ещё откуда то просто невозможный

2026-01-19 via Nuitee
A
alberto couple it
8
stanza semplice ma con tutto quello che serve ottimo prezzo
Pros:

Ottima posizione abbiamo visitato gran parte della città a piedi
Vicina alla stazione della metro e degli autobus
Disponibile in hotel distributore acqua fredda e calda e caffe solubile

2026-01-19 via Nuitee
A
Arkadiusz family_with_children pl
5
Pros:

Average hotel. The room was dark, small, rather dirty and I would not stay there again. The worst part of it was the soap which I would never use in my life. Rather disappointing. The strength of the stay was the reception personel.

2026-01-14 via Nuitee
M
Martina couple my
8
2026-01-13 via Nuitee
W
Wen Jing solo_traveller my
7
Cons:

太潮湿了

2026-01-10 via Nuitee
A
Andrei solo_traveller ru
8
2026-01-08 via Nuitee
T
Tom couple fr
8
Hôtel très bien situé, simple et pas cher
Pros:

Emplacement idéal

Cons:

Murs très fins, mais hôtel très calme

2025-12-31 via Nuitee
L
Li Qing family_with_children my
9
2025-12-28 via Nuitee
F
Franklin solo_traveller th
2
Absolutely blessed that I was able to void my stay and go to another hotel, absolute trash
Pros:

The bed was comfortable, the shower had good pressure, and the pillows were nice. That's literally it... Nothing else good about this hotel. My reservation was cancelled a few hours after checking-in, so they let me just leave for the price of deposit, 50 ringgit. That seemed fair.

Cons:

Absolutely filthy, there was a giant rat in the lobby running around trying to escape. Luckily I had a payment mishap, as they're cashless and I had a problem with my debit card, and I was able to leave. The instant you get inside the stairwell to go to the lobby, it's damp, moist, smelly air. Stale, and disgusting. All the staff and guests in the lobby were just pouring sweat, disgusting. The room itself had no privacy, you could hear everything in the room next door, you could hear the front desk guys, the room had NO amenities (no soap, no shampoo, only a towel), no water in the room, and the judging by the state of the lobby I didn't trust the glasses in the room nor the water machine. There seem to be brothels or some weird sketchy little doorways along the path leading to and from the hotel, and the pimps are very aggressive and dangerous. Highly recommend NOT staying here or in this area. Also, the whole market is sketchy smelly men trying to sell you knock-off items. STAY AWAY!! DO NOT GIVE THESE PEOPLE YOUR MONEY!!! GO TO OYO 761 down the road instead, they're much cleaner, more professional, and much safer. The staff was so phony and two-faced at this hotel as well, talking badly about me in Urdu because they thought I can't understand (I look Korean) and I understood every dirty word they said. Avoid this hotel. AVOID!

2025-12-28 via Nuitee
B
BEATRIZ family_with_children es
4
Pros:

La ubicación

Cons:

Vimos una rata paseándose por el hall.

2025-12-25 via Nuitee
J
Janice family_with_children my
9
2025-12-19 via Nuitee