The Heritage Chiang Rai Hotel and Convention

Hotels
8.6 (1787 reviews)
199, Moo 13, Sansai, Mueang Chiang Rai , Chiang Rai , th

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Nice amenities
Cons:
Noisy rooms
Cleaning issues
Limited food options

Categories

Cleanliness
8.23
Some issues with room cleaning and bathroom quality noted in reviews.
Service
9.2
Staff were friendly and helpful, with good service experiences mentioned.
Location
8.74
Good location but noted as not ideal for tourists; central to many activities.
Room Quality
8.19
Rooms are generally clean and comfortable, but some are dated and noisy.
Amenities
8.72
Facilities like the gym and lounge are appreciated, but some amenities were lacking.
Value for Money
8.68
Perceived to be good value, though laundry services were overpriced.
Food and Beverage
8.23
Breakfast variety was good, but some shortcomings noted in offered food items.
Overall Experience
8.8
Guests enjoyed their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:36

Property Description

Luxurious Accommodation
The Heritage Chiang Rai Hotel and Convention - SHA Extra Plus, located near Central Plaza ChiangRai, offers 5-star accommodation with a range of amenities. The air-conditioned rooms are elegantly furnished and equipped with modern facilities, ensuring a comfortable stay for guests.

Leisure and Wellness Facilities
Guests can relax and unwind at the outdoor swimming pool, stay active at the fitness centre, or take a leisurely stroll in the beautiful garden. The hotel's terrace provides stunning city views, creating a serene atmosphere for a perfect getaway.

Dining Experience
Indulge in a delightful culinary experience at the on-site restaurant offering a variety of dishes, or unwind with a refreshing drink at the bar. The daily breakfast buffet with American and Asian options ensures a great start to the day.

Experience luxury and comfort at The Heritage Chiang Rai Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for THB 1,200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1787 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
B
Bernhard • family_with_children • at
10
Pros:

Sehr ruhig.

2026-07-07 • via Nuitee
S
sattarshetty • family_with_children • th
8
2026-07-05 • via Nuitee
C
Claus • family_with_children • dk
8
Pros:

Endelig et hotel, hvor den ekstra seng man tilbyder, har samme gode kvalitet som de senge man allerede har på værelset. Det satte vores søn stor pris på:-)
Vi kommer gerne igen.

2026-07-02 • via Nuitee
A
Andres Julian • couple • au
10
2026-07-01 • via Nuitee
C
Claude • solo_traveller • fr
8
plutôt bien
Pros:

le confort, la qualité de l'hébergement, le personnel, l'insonorisation de la chambre, le parking véhicule.

Cons:

le petit déjeuner : choix et qualité des plats chauds et des viennoiseries trop faibles.

2026-06-30 • via Nuitee
E
Ethan • family_with_children • us
10
We only stayed there for 2 nights and 3 days. Our stay was really nice, the staffs was nice and friendly. The bed there
Pros:

Very clean. Luxurious hotel.

2026-06-29 • via Nuitee
C
Cameron • couple • gb
10
Would highly recommend!
Pros:

Everything was perfect from the staff to the room. The restaurant food was amazing and cooked perfectly to how I asked. Would come back again for sure!

2026-06-27 • via Nuitee
J
James • couple • ca
10
2026-06-27 • via Nuitee
J
James • couple • ca
10
2026-06-27 • via Nuitee
D
dany • extended_group • re
9
bien
Pros:

chambre très bien

2026-06-25 • via Nuitee
A
Abdulkhaleq • solo_traveller • bh
9
2026-06-21 • via Nuitee
M
Muna • family_with_children • kw
7
Pros:

Size of the room
Large swimming pool
Nice staff

Cons:

No massage service in hotel
No halal food
لايوجد اكل حلال في بوفيه الفطور
لاتوجد غرف مساج في الفندق
حمام السباحة كبير لكنه ليس عميق كفاية..

2026-06-21 • via Nuitee
A
Alfonso • couple • es
9
cumple con las expectativas
Pros:

El desayuno estaba muy bueno y la habitación muy amplia y cómoda. Aunque es temporada baja nos atendieron amablemente.

Cons:

La moqueta del piso huele un poco a viejo.

2026-06-20 • via Nuitee
K
Kamal • couple • th
9
Impeccable
Pros:

L’ensemble, personnel, petit déjeuner et la piscine

Cons:

Néant

2026-06-05 • via Nuitee
B
Brian • solo_traveller • th
9
8th or 9th stay here in the last two years…..looking forward to many more
Pros:

Consistent high quality of service and accommodation

Cons:

Nothing

2026-05-21 • via Nuitee
Y
Yossef • solo_traveller • il
10
Pros:

The hotel is luxurious and clean, with all possible services, a gym, a pool, everything you need, the hotel has a very good standard, excellent food, and an excellent location.

Cons:

Nothing

2026-05-20 • via Nuitee
E
EDUARDO LEON • solo_traveller • es
9
2026-05-20 • via Nuitee
J
Janjira • solo_traveller • th
10
2026-05-17 • via Nuitee
L
LAWRENCE • solo_traveller • mt
10
Pros:

I loved this Hotel.
The room was excellent room 1012, the breakfast very good,stuff very nice,great pool,plenty spaces for parking.
Clean.
It was 100%

2026-05-16 • via Nuitee
Q
QIANG • solo_traveller • tw
10
2026-05-13 • via Nuitee