The Heritage Chiang Rai Hotel and Convention

Hotels
8.6 (1717 reviews)
199, Moo 13, Sansai, Mueang Chiang Rai , Chiang Rai , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Nice amenities
Cons:
Noisy rooms
Cleaning issues
Limited food options

Categories

Cleanliness
8.23
Some issues with room cleaning and bathroom quality noted in reviews.
Service
9.2
Staff were friendly and helpful, with good service experiences mentioned.
Location
8.74
Good location but noted as not ideal for tourists; central to many activities.
Room Quality
8.19
Rooms are generally clean and comfortable, but some are dated and noisy.
Amenities
8.72
Facilities like the gym and lounge are appreciated, but some amenities were lacking.
Value for Money
8.68
Perceived to be good value, though laundry services were overpriced.
Food and Beverage
8.23
Breakfast variety was good, but some shortcomings noted in offered food items.
Overall Experience
8.8
Guests enjoyed their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:36

Property Description

Luxurious Accommodation
The Heritage Chiang Rai Hotel and Convention - SHA Extra Plus, located near Central Plaza ChiangRai, offers 5-star accommodation with a range of amenities. The air-conditioned rooms are elegantly furnished and equipped with modern facilities, ensuring a comfortable stay for guests.

Leisure and Wellness Facilities
Guests can relax and unwind at the outdoor swimming pool, stay active at the fitness centre, or take a leisurely stroll in the beautiful garden. The hotel's terrace provides stunning city views, creating a serene atmosphere for a perfect getaway.

Dining Experience
Indulge in a delightful culinary experience at the on-site restaurant offering a variety of dishes, or unwind with a refreshing drink at the bar. The daily breakfast buffet with American and Asian options ensures a great start to the day.

Experience luxury and comfort at The Heritage Chiang Rai Hotel. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for THB 1,200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1717 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
S
Shalev • solo_traveller • il
7
2026-03-26 • via Nuitee
C
carole13130 • family_with_children • fr
10
Très bel hôtel très bien équipé
Pros:

Très belle hôtel raffiné. les chambres sont très spacieuses et bien équipées.
le personnel est très accueillant et aimable une très belle découverte. Petit déjeuner très très copieux.

Cons:

Rien. l'hôtel est un petit peu excentré par rapport au centre mais en utilisant grab on peut se déplacer où l'on veut pour un prix très très raisonnable.

2026-03-25 • via Nuitee
G
george • family_with_children • gb
10
FABULOUS STAY!!
Pros:

EVERYTHING - AMAZING STAY - WILL DEFINITELY BE BACK! THANK YOU FOR EVERYTHING - SPECIAL MENTION FOR NOI, WHO IS A HUGE ASSET TO THE HOTEL ❤️

Cons:

There was genuinely NOTHING we didn't like!!

2026-03-24 • via Nuitee
A
Anthony • solo_traveller • us
9
It was a great stay.
Pros:

The location, staff. The front desk was wonderful, helpful.

Cons:

Nothing

2026-03-19 • via Nuitee
นางจารุวรรณ • couple • th
8
2026-03-19 • via Nuitee
Y
Yong • couple • sg
9
Pros:

Location near shopping Center and friendly helpful counter staffs

2026-03-19 • via Nuitee
Y
Yong • couple • sg
9
Pros:

Good location

2026-03-19 • via Nuitee
R
REHANA • solo_traveller • my
8
Pros:

Everything

2026-03-18 • via Nuitee
M
Mansur • couple • ru
8
2026-03-17 • via Nuitee
S
SIVAULT • family_with_children • fr
8
Pros:

Le service, la taille de la chambre, la literie, le petit déjeuner

Cons:

Le bruit extérieur et parfois intérieur

2026-03-17 • via Nuitee
L
linda • family_with_children • gb
9
2026-03-15 • via Nuitee
P
Panisara • solo_traveller • th
10
Pros:

ห้องพักสะอาด อาหารอร่อย พนักงานสุภาพเรียบร้อย

2026-03-13 • via Nuitee
F
Fatima Marhoon • family_with_children • bh
9
2026-03-13 • via Nuitee
U
Uri • family_with_children • il
10
2026-03-11 • via Nuitee
Y
Yeeling • family_with_children • th
10
2026-03-05 • via Nuitee
C
Claudia • couple • us
9
2026-03-03 • via Nuitee
R
Rachain • couple • au
8
Very friendly staff
Pros:

Very clean

Cons:

It was great

2026-03-03 • via Nuitee
R
rene de • family_with_children • nl
8
Pros:

Vriendelijk en behulpzaam personeel.

Cons:

Niets

2026-03-01 • via Nuitee
K
Karen • couple • cr
10
2026-02-28 • via Nuitee
D
Delicia Ruiz • couple • ar
10
2026-02-27 • via Nuitee