Candlewood Suites Chester - Richmond by IHG

Hotels
•
Candlewood Suites
9.4 (114 reviews)
225 East Hundred Road , Chester , us

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
cleanliness
friendly staff
convenient location
comfortable rooms
Cons:
limited breakfast options
service issues at check-in

Categories

Cleanliness
9.19
The cleanliness was noted positively by multiple guests, though one review mentioned a beer bottle cap left behind.
Service
9.36
Some reviews pointed out issues with service during check-in, but overall service was considered decent.
Location
9.7
The hotel is in a convenient location, with easy access, as expressed positively by guests.
Room Quality
9.95
Rooms were highlighted as being spacious, well laid-out, and comfortable based on multiple reviews.
Amenities
9.18
Amenities like coffee stations were positively mentioned, but breakfast options were lacking.
Value for Money
9.64
Guests felt the pricing was fair compared to the quality and experience offered.
Food and Beverage
8.19
Limited breakfast options received criticism, although some appreciated the coffee availability.
Overall Experience
10
Overall, guests had a wonderful experience and many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:04

Property Description

Modern and Spacious Rooms
Indulge in the comfort of our modern and spacious rooms, designed for a relaxing stay after a day of exploration.

Convenient Location
Located near key attractions such as museums, universities, and stadiums, our hotel offers a convenient base for your travels in Chester.

Amenities for a Pleasant Stay
Enjoy amenities like free Wi-Fi, a fitness center, and a 24-hour front desk to ensure a pleasant and stress-free stay.

Experience comfort and convenience at Candlewood Suites Chester - Richmond. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 114 reviews
Cleanliness: 9.19
Service: 9.36
Location: 9.7
Room Quality: 9.95
Amenities: 9.18
Value for Money: 9.64
Food and Beverage: 8.19
Overall Experience: 10
H
Harry • couple • us
1
Won’t stay there again!!!
Pros:

Nothing

Cons:

No hot water
No free breakfast
Charged $5.00 to park and it was just a regular parking lot!!!

2026-07-21 • via Nuitee
R
Raquelle • solo_traveller • us
8
2026-07-18 • via Nuitee
S
Siobhan • couple • us
7
Great except for having to pay for parking
Cons:

There was no breakfast, which was offered at another location we at prior and there was a charge for parking which was a straight up money grab!

2026-07-12 • via Nuitee
A
Austi • family_with_children • us
6
Pros:

The staff was friendly when were their but we only slept their I also like the kitchenette I was able to make breakfast for the kids in the morning

Cons:

The first night their was no lights the power kept going off,their was ants in the room I told them they needed to come spay an but we kept finding them especially in the bed where my daughter an little cousin was sleeping

2026-07-09 • via Nuitee
B
Brandy • family_with_children • us
10
I am extremely impressed with this beautiful property.
Pros:

This is the absolute best hotel I have ever stayed at! We do travel volleyball and stay at pretty great hotels quite often. However, this one in particular far surpasses any we have ever stayed at. The price point was huge for us because we have a family of 7 and a doggo. We comfortably fit in the room (queen suite). The staff was extremely pleasant and helpful when I did have a tiny issue in trying to extend our stay one more night. This error was created by me but the staff graciously helped and was very patient through my anxiety. I really appreciate every single encounter and amenity that we utilized. We will definitely be staying again whenever we are in the area.

2026-07-07 • via Nuitee
M
Michael • couple • us
10
2026-07-06 • via Nuitee
K
Kasia • couple • us
10
Rooms are immaculate with soft beds might I add great amenities and breakfast
Pros:

Rooms are immaculate with soft beds might I add great amenities and breakfast

Cons:

Little noisy in the lobby

2026-07-03 • via Nuitee
L
LaTasha • couple • us
10
Pros:

Everything was wonderful. Everything was clean and the staff was friendly and helpful. I love staying here!

2026-07-02 • via Nuitee
J
Jon • couple • us
10
2026-07-01 • via Nuitee
H
Harold Richard King • solo_traveller • us
9
Pros:

location

Cons:

outdoor courts and play area a little loud into late night.

2026-06-30 • via Nuitee
C
Casey • family_with_children • us
8
2026-06-30 • via Nuitee
S
Susan • family_with_children • us
9
This was our first stay there and the accommodations were very nice.
Pros:

Hotel was clean and comfortable. They had free coffee all day.

2026-06-29 • via Nuitee
L
Lee • solo_traveller • us
10
2026-06-29 • via Nuitee
M
Maurice • solo_traveller • us
10
2026-06-25 • via Nuitee
K
Kelly • couple • us
1
Facility was clean .. don’t leave anything you don’t want taken from housekeeping
Pros:

Clean, facility was new front desk helpful

Cons:

Checked out Wednesday
Called within a few hours realizing I left my Calvin Klein white blouse hanging up and I wanted to return to get it
I was informed that the room was cleaned and no shirt reported . I call BS and eventually karma will return . Hope she enjoys my shirt .

2026-06-19 • via Nuitee
A
Alexandra • solo_traveller • us
7
2026-06-18 • via Nuitee
T
Tamara • solo_traveller • us
8
Great Night Sleep 😴
Pros:

The rooms was very cozy

Cons:

No pool

2026-06-09 • via Nuitee
S
Shannon • couple • us
9
2026-06-05 • via Nuitee
K
Keyshawn • couple • us
9
2026-06-01 • via Nuitee
A
alvin • couple • us
10
excellent room with helpful staff
Pros:

one bedroom suite was just as advertised. staff was terrific. even the other guests were friendly. be sure to book one bedroom suite if you expect separate sleeping. other "suites" are all one room.

Cons:

toilet is way too short. looks like one for an elementary school rest room. pillows suck. they look nice but flatten as soon as your head touches them.

2026-05-30 • via Nuitee