Cozumel Hotel & Resort All Inclusive

Hotels
•
Wyndham Hotels & Resorts
8 (135 reviews)
Carretera Costera Sur km. 1.7 , Cozumel , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great amenities
Cons:
Poor cleanliness
Bad food quality
Room quality issues

Categories

Cleanliness
7.14
Several mentions of dirty rooms and bathrooms.
Service
9.11
Friendly and helpful staff were appreciated.
Location
9.15
Good location near ferry station and important places.
Room Quality
6.6
Rooms reported to be damp and in poor condition.
Amenities
8.13
Amenities are good, but issues with WiFi and limited leisure structure.
Value for Money
7.59
Fair value, but food quality needs improvement.
Food and Beverage
6.64
Repeated concerns about food quality and limited buffet variety.
Overall Experience
9.61
Overall satisfactory experience despite food and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:28

Property Description

Luxurious Amenities and Services

Indulge in the luxury of an outdoor swimming pool, a fitness center, and a private beach area. Enjoy delectable meals at the restaurant and unwind with drinks at the bar.

Comfortable and Stylish Rooms

Relax in air-conditioned rooms with free WiFi, private bathrooms, and balconies offering garden views. Each room is equipped with a safety deposit box for your convenience.

Convenient Location and Accessibility

Located just 1.4 km from Caletita Beach and 3 km from Cozumel International Airport, our resort offers easy access to nearby attractions. The attentive staff at the reception desk ensures a seamless stay for all guests.

Experience the epitome of luxury and comfort at Cozumel Hotel & Resort TM by Wyndham All Inclusive. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 135 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 6.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 9.61
E
Eban Daniel • family_with_children • mx
9
Exelente precio calidad
Pros:

Prácticamente obtienes lo que pagaste....la relación precio calidad es excelente, sus instalaciones ya son algo viejas pero las mantienen cuidadas, su alberca es muy bonita. Y su zona de playa aunque no es playa....es excelente para practicar esnorquel y nadar...la comida es sabrosa algo escaso el menú, pero es acordé al precio ,, sus bebidas son buenas.....las camas son cómodas y hay clima en las habitaciones...

Cons:

No hay internet en las habitaciones, y es limitado en algunas zonas del hotel... Te cobran un depósito de 2000 ... Al final te lo regresan pero si es incómodo

2026-02-14 • via Nuitee
S
sheila • family_with_children • us
8
Good place to stay
Pros:

It only takes a few minutes to walk to town for shopping.

Cons:

The noise from the pool is very loud. The people that are in charge of the games use a microphone. Its very loud. There was not any guacamole this trip. I would appreciate some gluten free deserts. Can only receive wifi in the main lobby. Not in the rooms.

2026-02-14 • via Nuitee
rosanna • family_with_children • it
8
Struttura accogliente
Pros:

Struttura un po datata, ma ancora accogliente e molto pulita. Camere spaziose e letti comodi. Buona la posizione vicino al centro città Bella la grande piscina con vasca idromassaggio. Buoni i servizi. Cucina buona.

Cons:

Nulla

2026-02-14 • via Nuitee
O
Obed • family_with_children • mx
10
Pros:

EXCELENTE UBICACIÓN Y SOBRE TODO LOS BENEFICIOS DE TENER TODO INCLUÍDO, TAMBIÉN EXCELENTE ATENCIÓN Y ACTIVIDADES DENTRO DEL HOTEL. VALE LA PENA

2026-02-13 • via Nuitee
C
Cynthia • family_with_children • us
8
Good value for the price.
Pros:

Had tub and frig with freezer, TP was good. Pool and beach loungers comfortable. Easy to get into water at ocean. Very warm hot tub. Left towel at.beach and they only charged me $6. 650 meters to large market. They had a Superbowl party with American food like ribs and hot dogs. That was nice. You could tell there were a lot of regulars who really loved the place. I got a very good price on my room for all inclusive.

Cons:

$120 deposit, no in-room wi-fi. Only shampoo and bar soap, no washcloth. Pool was really cold. No dresser in room and only 1 partial shelf in closet. Buffets for bkft and dinner. I didn't really like the dinners. Bed was not comfortable to me, but I am picky. No blackout curtains, but they had storm shutters I guess you could close.

2026-02-12 • via Nuitee
B
BEATRIZ • family_with_children • mx
1
Muy mala experiencia.
Pros:

Solamente tres personas de su personal valen la pena mencionar que fueron realmente maravillosas. De lo más amables, atentos y serviciales. Por lo demás, terrible ver cucarachas en el restaurante, ver las diferencias abismales que hacen respecto de nosotros sus conacionales y los extranjeros. La falta de interés por dar seguimiento a las peticiones que les hicimos.
Realmente solo regresaríamos pir ver a estas tres personas que menciono. Por todo lo anteriormente expuesto, no regresaríamos a éste hotel.

Cons:

Lo expuse anteriormente.
Solo porque mi esposo y yo íbamos con la mejor actitud de pasarla bien.
Por lo demás, jamás regresaríamos a su hotel.

2026-02-09 • via Nuitee
P
Philippe • solo_traveller • fr
7
Pros:

L'emplacement , la vue de bord de mer , la piscine

Cons:

Salle de bain moyenne , nourriture abondante mais moyenne

2026-01-29 • via Nuitee
M
MARIA JULIANA • family_with_children • br
10
Pros:

Da energia maravilhosa do local , a vista da varanda , o restaurante e seus funcionários Gabriela. Marta, José, Ibrahim. Pontos Fortes: Praia Particular, loja de mergulho, piscina

2026-01-28 • via Nuitee
D
Delania • couple • us
5
This was our 6th time and understandable busy season but it was so crowded.
Pros:

Breakfast was very good !
The staff is amazing !!!
Large Pool

Cons:

No wi fi and in common areas spotty.
Too crowded this time
Food at dinner needs work.
Signed up for special dinner and was turned away. It was our one thing we were looking forward too.

2026-01-28 • via Nuitee
A
Angel • family_with_children • mx
10
Pros:

La limpieza, comida y comodidad de acceso a la playa.

Cons:

El snack, debe ser mas variado.

2026-01-26 • via Nuitee
H
hilda • family_with_children • mx
1
Pros:

La ubicación

Cons:

El personal no te atiende

2026-01-23 • via Nuitee
I
Ilse Susana • couple • mx
10
2026-01-23 • via Nuitee
E
Elizabeth • couple • ca
8
2026-01-20 • via Nuitee
H
Hellström • family_with_children • se
7
Cons:

Maten kunde vara bättre. Ingen möjlighet att boka ala carte då det var fullt alla dagar vi var där.

2026-01-19 • via Nuitee
D
Donald • couple • us
10
We loved it!
Pros:

Great value, very clean, very safe, staff was excellent. Ocean front was awesome. Will be back!

Cons:

We loved everything, except the bed was to firm for our comfort.

2026-01-19 • via Nuitee
C
Carlos • family_with_children • us
9
Pros:

This is a great budget friendly option. I would definitely stay here agin.

Cons:

Only one night, the food was just slightly undercooked. Almost like if the good cooks had gone home. The waitress were well prepared to surve at a good pace. They were super friendly.

2026-01-18 • via Nuitee
C
Chris • couple • ca
8
2026-01-18 • via Nuitee
N
Nassima • couple • be
7
2026-01-18 • via Nuitee
K
Kevin • couple • us
10
Great stay in Cozumel
Pros:

Good food. Nice beach area. Room was very nice. Had bikes to ride.

Cons:

Everything was good

2026-01-17 • via Nuitee
W
Weronika • family_with_children • pl
6
Niższa półka, ale nad morzem
Pros:

Hotel położony tuż przy skałkach (ciężko je nazwać rafą) przy których pływa mnóstwo różnych rybek, fajny snorkeling. Koło basenu jest gorące jacuzzi - można w nim się ogrzać po wyjściu z basenu czy relaksować nawet po zmroku, super! Jedzenie smaczne, lepsze niż się spodziewałam po przeczytaniu innych opinii, choć nie jest bardzo urozmaicone i czasem są kolejki. Animacje przez cały dzień - gry, quizy na basenie, siatkówka, Aqua aerobik itp całkiem spoko, nie były jakieś inwazyjne, moja córka chętnie we wszystkich brała udział.

Cons:

Pokoje bardzo skromne, stare, trochę stęchłe. Generalnie hotel ma już swoje lata i chyba nie bardzo był odnawiany. Trzeba go traktować jako nisko budżetowa opcja. Goście to w większości USA i Kanada. Mnóstwo emerytów. Kids club nieczynny w weekendy.

2026-01-16 • via Nuitee