Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (1051 reviews)
No.3018 Nan Hu Road，A 5-minute drive to Luohu Border / Railway Station, and a 20-minute drive to Futian Station , Shenzhen , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Spacious and clean rooms
Varied and delicious breakfast
Cons:
Carpet smell in some areas
Need for renovation in some aspects

Categories

Cleanliness
8.2
Several reviews mention clean rooms, but some concerns about the carpet smell were noted.
Service
9.2
Reviewers praise the friendly and helpful staff, with specific mentions of outstanding service.
Location
9.2
The location is frequently highlighted as excellent and convenient to various attractions.
Room Quality
8.7
Rooms are described as spacious and comfortable, though there are mentions about the need for updated mattresses.
Amenities
8.7
Good breakfast options and decent amenities, although some specific options were not detailed.
Value for Money
8.7
General consensus indicates good value for money based on the overall experience and service quality.
Food and Beverage
8.7
Food quality is praised, especially breakfast variety, with no major complaints.
Overall Experience
9
Numerous reviewers expressed satisfaction and willingness to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:40

Property Description

Luxurious Accommodations
The Crowne Plaza Hotel & Suites Landmark Shenzhen welcomes you with a grand marble lobby and spacious, modern rooms equipped with high-end amenities like free WiFi and flat-screen TVs.

Convenient Location
Situated in the central area of Luohu District, our hotel is just a short walk from Guomao Metro Station and minutes away from popular attractions like Jingguanghua Plaza and Dongmen.

Exceptional Facilities
Enjoy our indoor pool, gym, and on-site dining options including authentic Italian and Cantonese cuisine. Take advantage of our body massage services, beauty salon, and tour desk for a truly relaxing stay.

Book now for a luxurious and convenient experience at Crowne Plaza Hotel & Suites Landmark Shenzhen!

Important information:

Kindly note for all guests who need SPA service, hotel offers 30% discount.

Kindly note hotel would like to offer 15% discount when guest require for airport shuttle service and reserved at least 1 day in advance.

Children under 3.9 feet can enjoy breakfast for free.
Children between 1.2-4.6 feet can enjoy discounted price for breakfast.
Children above 4.6 feet are charged full price.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CNY 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for CNY 0 per person per night when using an existing bed.
    Adults stay for CNY 233 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1051 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
O
oliver • family_with_children • gb
10
Lovely stay
Pros:

Private steam room. Comfortable bed. Prompt room service. Pleasant staff all very friendly.

Cons:

Bed seems to be in the wrong place in the room. Bit odd.

2026-02-11 • via Nuitee
M
May • family_with_children • hk
9
2026-02-09 • via Nuitee
A
Alessio • couple • it
10
Lovely
Pros:

Amazing staff and breakfast

2026-02-09 • via Nuitee
L
Lorena • extended_group • ec
10
Todo muy bien
Pros:

Excelente

2026-01-31 • via Nuitee
A
Anil • solo_traveller • de
10
Best choice in shenzhen to stay.
Pros:

Everything was great
Location, room, staff extremely friendly and helpful especially check in staff
Many bars, restaurants and shops around. Walking distance to dongmen walking street. Easy to drive to coco park shopping centre and visit shenzhen tower.

Cons:

No complaints at all

2026-01-26 • via Nuitee
S
Shijin • couple • gb
10
Pros:

非常好的舒适以及非常好服务

Cons:

卫生间有点旧

2026-01-25 • via Nuitee
R
Romeo • couple • ch
5
Schade, weil Zimmer i.O. waren.
Pros:

Zimmer sind sauber und gross.

Cons:

Wir hatten Lounge Zugang. Lounge zu. Alternativ war es im 3 Stock, war aber nicht vorhanden. Normaler Frèhstècksraum fèr alle.

Raucher - Lounge angepriesen > nicht vorhanden. Fransen vor dem Hotel oder auf Terrasse 3 Stock, ohne Decken.

2026-01-25 • via Nuitee
C
Carol Ann • couple • au
8
Very enjoyable
Pros:

Great staff....
Rosa in the breakfast room - lovely happy lady
Chris - helped with taxis - very good man
Claire and Dahlia on reception ... very friendly and helpful with directions

Cons:

No complaints

2026-01-23 • via Nuitee
J
Johannes • family_with_children • nl
8
Pros:

De acuratesse en vriendelijkheid

Cons:

Dat de lobby bar met fijne hoekjes om rustig te kunnen praten al maanden dicht is.

2026-01-20 • via Nuitee
S
Saif • solo_traveller • us
10
2026-01-20 • via Nuitee
M
Mael • solo_traveller • fr
10
2026-01-19 • via Nuitee
D
Dianshi • couple • gb
9
Pros:

中心 房大

2026-01-19 • via Nuitee
R
Riyazali • solo_traveller • us
9
2026-01-19 • via Nuitee
M
Manuel • extended_group • au
8
Staff was very hospitable
Pros:

Staff very accomodating

Cons:

Nothing

2026-01-19 • via Nuitee
N
Necdet • couple • tr
8
İyi
Pros:

Temiz, odası yeteri kadar büyük konforlu. Çalışanlar çok iyi kahvaltı güzeldi

Cons:

Genel olarak iyiydi sadece oda da sigara kokusu vardı. Daha önceden içilmiş ama eşyalar değişmediği için sigara kokudu kalmış

2026-01-19 • via Nuitee
N
Ng • family_with_children • nl
10
2026-01-15 • via Nuitee
M
Michele • solo_traveller • pt
10
2026-01-15 • via Nuitee
A
Annaliese • extended_group • hk
9
Great value super spacious hotel in a central location for exploring Luohu area
Pros:

Super helpful and friendly front desk staff. Extensive and good quality breakfast selection. Enormous room size, lovely spacious bathrooms and extremely comfortable beds.

Cons:

Room service was not available after 9.30pm and in house restaurants were closed early. However staff were super friendly and helpfully directed us to nearby late closing restaurants which were a short stroll away. It would be helpful for staff to point this out at check-in

2026-01-14 • via Nuitee
B
Bee • couple • au
8
2026-01-14 • via Nuitee
A
AMIR • couple • ae
9
Pros:

Stuff was very helpful and kind , Clean & in good location

Cons:

N/A

2026-01-13 • via Nuitee